The out of towners are having their points pulled first - previously
the points were not pulled at all. Now you are saying the comps that
were previously based on play are now only available if you lose. No
local slot players are getting discretionary comps, not even
President and Chairman members. The problem was some hosts
overcomping Platinum members, but the applied this to everyone. The
problem is this, if you work for Harrah's, you know what Harrah's
comps per coin in - compare that to what Station comps on points
only - the lowest in Vegas, lower than Harrah's, lower than Coast and
lower than Rampart. That is the problem, you need the discretionary
comps just to have in combination a comp rate that is even passable.
But by you own admission the story is true - THIS WAS A CUT - PEOPLE
ARE GETTING LESS. Points cannot be used for cashback, but larger
players can use them for travel benefits or for comps at other
Stations properties where they have no play - for example I can go to
GVR and eat at Hank's or the Pancake House with my points - I can
keep them for a rainy day.
Do you want to talk about the shrinking amentity baskets for out of
towners? How about how Red Rock tried to increase the poker rake to
$5 and had to retreat with the head between their legs after the
poker room was empty?
Why is not having the points be used for cashback a badge of honor?
Coast and Rampart allow you to cash out the points. The Palms allow
high limit players to get XPC for their points. Coast and Rampart
also comp more per coin in -
They cannot cut their way to better
returns on Red Rock - they spent what $1 billion on an 800 room hotel
and they wonder why the ROIs are bad - so take it out on the
employees and customers? I'll give them the benefit of the doubt -
that some hosts were overcomping some players - why not deal with
that narrow problem, than such a drastic move?
You are in Station's corporate marketing - I hope you can help them,
because they are need it badly - they spend all their money
attracting people with $40 gaming budgets now while pissing off the
larger customers - how about eliminating their cheap gift program -
$10 gifts for people with $40 gaming budgets - brilliant - and then
tell the players who drop a few thousand per day they have to use
their points for food I can get more free play playing at MGM MIRAGE
and Wynn than Station and can use it all at once when I want, with
Station
they dole it out in little pieces - go forbid you can't get to the
casino and XPC day, you lose it, with MGM,Wynn, Coast and Rampart I
don't
lose it - how is this better?
And it is not the company's priority to use points first - it is a
new Red Rock policy -other Station properties are still giving
discretionary comps - it is that they want me know to pay for onyx
tile and the chandeliers -
--- In vpFREE@yahoogroups.com, "ippolitonick" <ippolitonick@...>
wrote:
Hello, this is Nick. I have recently Left Harrahs[Ceasars Palace]
and
now work for Station Casinos Corporate Casino Marketing. I have
been
in the buisness for 17 years so some of you may know me. I saw this
post and just checked with the GM at Red Rock: To say we have
ELIMINATED discretionary comps is a mistake. Yes, the company's
priority is to use points first, of course. The points are not good
for any cash back, so I don't understand the overall concern. I do
know that if you are a good player and the casino is overall
profitable from your gaming, you can recieve a discretionary comp.
Especailly if you are an out of town slot player. I know you'll get
one from me! If you have been looking for me or haven't been to any
one of our Stations properties yet, please give me a call.
866.450.8001 X7701
>
> Good they will love you - Rampart comps through points at over
twice
> the rate and Coast is twice the rate. So you are right on
multiple
> points days it is OK, but with the lowest comp rate in the city,
they
> need discetionary comps to be competitive.
>
>
>
> >
> >
> > I count using points as being "comped." I realize that you
mean
···
--- In vpFREE@yahoogroups.com, "caplatinum" <belairgold@> wrote:
> --- In vpFREE@yahoogroups.com, bjaygold@ wrote:
> > "discretionary" comps. If you play enough at Stations/Fiesta,
> especially on multipoint
> > days, you will have a nice point balance which you can use
> for "free" meals.
> >
> > Brian
> >
> > =========================================
> >
> > In a message dated 10/3/2007 3:04:11 PM Pacific Daylight Time,
> > belairgold@ writes:
> >
> >
> > I agree Terra Rosa is good - you just cannot be comped for it
> anymore
> > for slot play-
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > ************************************** See what's new at
> http://www.aol.com
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
