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Poor VP aside, why are so many people hostile to Harrah's?

Very few people seem to be neutral about Harrah's. They either love them or hate them. What makes people so negative about that brand? Aside from poor VP schedules, I mean. After all, many of the people who don't like Harrah's are not knowledgeable like the people on this list.

Do they treat their customers indifferently? Is the staff rude? What do you think are the reasons?

Thanks.

Hi Bill,

I guess that I'm one of the "few who is neutral" about Harrah's. Up
until a very few years ago, I would have leaned much more strongly to
the positive side.

For about 15 years, my husband and I stayed at Harrah's Tahoe, each
August. We LOVED the ambiance of the property, the location, summer
weather, magnificent scenery, and, most especially, the lovely rooms
& suites, all of which feature TWO FULL BATHROOMS. That they also had
GOOD VP, was the whipped cream on the cake.

About 2 years, the VP inventory was drastically downgraded. Gone was
FPDW, 10/7DB, 10/7DDJPT and other good games.

The downgrade of the FPDW occured WHILE we were staying at Harrah's
Tahoe. One night it was there. The next day it had been changed to
short-pay NSUD. I questioned various slot personnel about this
(starting with a floor person and ending with the Slot Manager) and
they all DENIED that any pay table had been changed! Finally, after I
kept insisting that they had been, someone, high up in management,
paged me and sheepishly admitted that slot techs had opened the
machines in the wee hours of the morning. He said it was "possible"
that some pay tables may have been changed at that time.

Because of many related incidents of this kind ("don't ask, because we
won't tell" type of mentatlity) several posters have just been totally
turned off by Harrah's.

I think that the other reason for the disdain in which many VP players
hold Harrah's, is that they have swallowed up so many other casinos,
who, prior to Harrah's takeover, had good vp. Once Harrah's entered
the picture, all the vp was immediately downgraded.

I still think, that in most of their locations, Harrah's has the
nicest rooms in the area, and also very pleasant casinos, in which to
play. Whether this is worth the eventual loss of EV, is a matter of
debate.

Babe

--- In vpFREE@yahoogroups.com, Bill Coleman <vphobby2@c...> wrote:

Very few people seem to be neutral about Harrah's. They either love
them or hate them. What makes people so negative about that brand?
Aside from poor VP schedules, I mean. After all, many of the people
who don't like Harrah's are not knowledgeable like the people on this
list.

Do they treat their customers indifferently? Is the staff rude? What
do you think are the reasons?
Thanks.

Very few people seem to be neutral about Harrah's. They either love
them or hate them. What makes people so negative about that brand?

Voracious greed is seldom an attractive quality whether it be at a multi
billion dollar conglomerate or with your neighbor down the block.
                                          Nudge

···

From: "Bill Coleman" <vphobby2@cox.net>
Subject: [vpFREE] Poor VP aside, why are so many people hostile to Harrah's?

Bill Coleman wrote:

Very few people seem to be neutral about Harrah's. They either love
them or hate them. What makes people so negative about that brand?
Aside from poor VP schedules, I mean. After all, many of the people
who don't like Harrah's are not knowledgeable like the people on
this list.

Do they treat their customers indifferently? Is the staff rude? What
do you think are the reasons?

Thanks.

I can tell you that I, and others, object to the limited/no player
regard relative to other properties. Mind you, my experience reflects
the AC casinos.

In the past, I've described the most perfunctory hosts as "comp kiosks
on legs". I can't even bestow that insult on Harrah's-AC hosts ...
they haven't the least comp discretion unless you're a MAJOR player.

···

------------

I don't often find cause to play Harrah's and last year put through
just $6000. A diamond renewal wasn't forthcoming in March. Even if
played lightly, Harrah's Diamond has it's attraction, so I played
through the $20K single day coin-in that earns "Diamond in a Day" (not
their term for it, but it fits).

I lost $1300. Over the course of my 9/6 Jacks play, I earned $20 in
comps.

Truth is, that $6K play last year was incurred during an occasional
jaunt by my wife (Bev) and me for lunch and a slice of cherry pie
(she's toally nuts about their's and considers it a real treat before
leaving AC) I needed a little lunch now and was loathe to part with
the comp dollars earned. I thought I'd try my luck with a host and
see if I could get $15 against my losses.

I could deal with a polite rejection. But a "HOW am I supposed to GET
THAT??" kinda did me in. Nothing like being put in your place. (A
proper upbringing restrained me from a helpful suggestion.)

------------

So, what can I say -- I'm thin skinned. Being so, it's not my kind of
place.

- Harry

I have to say -- for as vocal a Harrah's hater as I've been, I've been going back there lately. Their 3X cashback and bonus point days were just too good to pass up, and my play was sending me home with $900 to $1200 in cashback every single day trip.

So I can give you some updated feedback.

> Do they treat their customers indifferently? Is the staff rude? What
> do you think are the reasons?

Far from it -- I would say that, at least in AC, the staff is about the friendliest and most courteous I've encountered in AC.

They were always friendly, and most Harrah's AC people are long-timers who got to know good customers. Harrah's used to have a "homey" feel to it.

But they have a new customer service push in place. They make a point of learning your name -- from the Valet, to the front desk, to the slot attendants, to the cashier cage staff, and the restaurant staff -- and they use it. Waiters and cocktail staff remember what I like to drink. Slot attendants are fast, and faster still for Diamond. If you're Diamond or above, any person on the property will usually drop whatever they're doing to assist you, or call over the people that can help you. During busy times, they have people who enforce the Diamond lines -- which is a HUGE plus, no more pushing the nickel-playing proletariat out of the way to get to the "premium" facilities. There's been a *big* change in Harrah's AC player treatment in that regard.

I also will say that Harrah's AC has a very good steakhouse, and used to have the best Italian restaurant in AC with Florentino's. Unfortunately, they killed the Italian place -- it's been "downmarketed" since they put in the awful 'Cesca's (which I won't bother visiting again, they have stupidly overpriced pizza and paninis, set to thumping techno music. )-- and they now have competing Italian places with no Asian eatery. Not good planning there.

Harrah's has also renovated the front of the casino floor -- they now look REMARKABLY like the Borgata. They put in a youth-themed bar (eXcitement -- replete with silhouetted go-go girls on the monitors) that's surrounded by table games, just like the B-Bar in the Borg.

The rooms are nice, and the room offers are generous. The Bayview Tower rooms are about the nicest in AC--in many respects I think they're nicer than the Borgata rooms. Room service at Harrah's is also quite good.

So, as far as the property goes, it's really nice.

I can tell you that I, and others, object to the limited/no player
regard relative to other properties. Mind you, my experience reflects
the AC casinos.

This was a HUGE problem at Harrah's. I had a long chat with my host about it. Just as the Borg opened, Harrah's did a belt-tightening, and moved over to the TR2 system. The goal was to have a uniform player weighting -- so that a Tunica player could go to Vegas or AC or NO, say, and know exactly what their play and comps were worth. Unfortunately, Harrah's made it to the lowest common denominator -- and effectively devalued the mid-level player.

The high rollers, the $100K+/yr expected loss (loss, not play) people, were still mostly treated like kings. The low rollers, which at Harrah's AC has always been the senior citizen bus crowd, where they get a $20 bus ticket and were handed a buffet coupon and $10 in coin when they got off the bus, was still treated the same -- in fact, they got a little MORE under TR2, because they could accumulate their points and save up for a gourmet meal now and again if they wanted to.

But the mid-level player, especially one who was local, and would trip more than once per month, got seriously hosed.

Before TR2, hosts used to take care of this -- if you had a relationship with a host, you would get discretionary comps -- gourmet meals, RFB, etc. because the host knew you'd be back in a week and that every once in a while it was nice to flip you something to say thanks.

However, all of that went bye-bye with TR2, and the comp rate went WAY down. So, a whole legion of players, including a lot of locals who were used to getting good treatment at Harrah's by coming often and playing lots -- maybe in the $10-20K daily coin range -- were
suddenly being told by their hosts that they couldn't have a bottle of wine with dinner, or that they couldn't get room service, and that there was no longer any such thing as RFB.

Naturally, a lot of these players got really chafed. Combine that with a systematic elimination of good VP from the inventory (for example, the DDB is all 6/5, and there's not a double-down machine on the property.... the wildly popular double joker machines went from a 10K RF to an 8K RF....) and, well, you have a lot of angry VP players.

I can report that SOME, not all, of that has changed. They now have some better VP -- 9/6 jacks in most denoms from $0.25 up is about the best game, although there's no decent multi-line poker there at all. However, the "bonus point" rate on those machines is non-existent.

Hosts now have some -- SOME-- discretion. There is now a sort of RFB and LFB -- what happens is that the host will "advance" you points, and you can make them up at some future point. The mechanics are unclear, but now you can get a bottle of wine with dinner again, even if you only have $50 in your comp account, because the host knows you're going to come back and you have a play history.

When they run promos like 3X cash back and double point days, you can do pretty well at Harrah's. Note that Harrah's still gives you CASH back -- none of this "slot dollar" stuff, it's cash in hand. But ironically, you'll not do very well playing on the high-pay machines. If you play 9/6 at the $2 level, you'll get squat for cashback and comps... but if you play AC Joker at the $1 level or such, you'll get lots of comps and cashback to make up the difference.

Since the 3X Cashback has ended (July 4) I haven't played much there, and I have to say I got hosed on my last outing there on a comp issue, which has made me not want to rush back.

But at least there's some positive movement. It's not as bad as it used to be -- but it's still pretty bad in a lot of respects.

Sorry for the long post, but it's a sore subject for me.

SHOOT! This does not bode well for Caesars and Bally's. Although Caesars
and Bally's do not have the greatest VP in the world, they seemed to be OK for
the "strip". And the "Connection Card" that we use all the time at Caesars and
Ballys usually pays for a lot of our food.

bl

--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@y...>
wrote:

···

I think that the other reason for the disdain in which many VP players
hold Harrah's, is that they have swallowed up so many other casinos,
who, prior to Harrah's takeover, had good vp. Once Harrah's entered
the picture, all the vp was immediately downgraded.

Babe

I have very personal reasons to be hostile (more than hostile) towards
Harrah's and you can check old posts so I will not go through details
again.

This is a VP group but if you go to a blackjack group you will find no
mix, not a single person who would claim to be even neutral about
Harrah's, everyone would be negative. What people here see them doing
to VP paytables, table game players saw them do to blackjack earlier.
Before decent VP was removed from the Rio, blackjack had been brutally
destroyed to the point that the Bikini Pit is in fact the worst game
in North America and most likely the world. The fact that a place
like the Rio had some decent games before Harrah's adds to everyones
opinion because as Harrah's grows, they know the number of bad games
will grow.

Employees: As everywhere in a service oriented business, most
employees will smile, be friendly and try to help you out. What Babe
ran into was pure lies by people in management. What Babe does not
know is that there have been people in management positions with
Harrah's who have lost their jobs for telling a customer the truth in
similar situations. The employee perhaps did not want to lie to you
but did not want to risk their job either. I know of a pit supervisor
who lost her job in a similar situation (she works today for a much
better place)

What most people dread is the takeovers of old favorite places.
Caesars and Paris have already had huge changes in personel. The
changes in the pits at Caesars most likely mean that the current
supervisors are not experienced enough to supervise good games and
eventually I would expect Harrah's to change the rules and kill the
decent blackjack at Caesars and put in the kind available at Harrahs.
The better the game the more likely pros will play it so you must have
a more experienced pit and surviellance crew but Harrah's will not pay
for experience. The result, you the player get punished with bad
rules.
People also see what Harrah's has done of course to VP paytables.
Even though they did not own Binions (the old Horseshoe), when they
managed it, the day it reopened all the VP paytables were reduced and
the good single deck blackjack game was gone.

It is all about their great marketing department getting people into
their casinos and testing this against continuously weaker games.
Once the public shows them that they will play a game with a bad pay
table, Harrah's has won and then will tweak the table again, making it
worse, and if you play, they win again. And it goes on and on till
people either play at other casinos or Harrah's owns them all.

Victoria

1) Harrah's "eats up" other casinos and works them into their system.
Often this can be bad news for players and even those players who are not
concerned with a bottom line have to adjust to a new and often very
different benefits system. I doubt the changes Harrah's made to Rio
garnered much local enthusiasm, and I have a certain amount of dread at the
changes in store for Caesars properties.

2) Harrah's Total Rewards is a very inflexible comp/benefit system. I have
never had Harry's bad judgement to ask for a slice of cherry pie without the
points to cover it, but I know 7 Star people who have had similar problems
and I have occasionally witnessed its inflexibility with surprise. Though I
recently caught free rooms at Harrah's NO without a marketing offer or using
my comp dollars, I think the vast majority of comps doled out at Harrah's
require one or the other.

3) As Harrah's (and other casino operations) gets bigger there is less and
less competition. This becomes a real issue if you are dissatisfied.

On the other hand, I have found their customer service to be above average
and marketing to be very aggressive.

Chandler

···

-----Original Message-----
From: vpFREE@yahoogroups.com [mailto:vpF…@…com]On Behalf Of
Bill Coleman
Sent: Tuesday, August 02, 2005 11:05 AM
To: vpFREE@yahoogroups.com
Subject: [vpFREE] Poor VP aside, why are so many people hostile to
Harrah's?

Very few people seem to be neutral about Harrah's. They either love
them or hate them. What makes people so negative about that brand?
Aside from poor VP schedules, I mean. After all, many of the people
who don't like Harrah's are not knowledgeable like the people on this list.

Do they treat their customers indifferently? Is the staff rude? What
do you think are the reasons?

Thanks.

This sounds like the "BORG" of StarTrek fame. Where is Jean-Luc Picard
when we need him?

Maybe we should all vist the StarTrek adventure at the LVH and learn how to
fight them.

LOL

bl

···

--- In vpFREE@yahoogroups.com, "Chandler" <omnibibulous1@c...> wrote:

1) Harrah's "eats up" other casinos and works them into their system.

The BORG is doing an *excellent* job of beating up Harrah's in Atlantic City. :wink:

Resistance is futile. You will be assimilated.

···

On Aug 4, 2005, at 2:16 PM, bornloser1537 wrote:

This sounds like the "BORG" of StarTrek fame. Where is Jean-Luc Picard
when we need him?

LOL! Is that "beating up" or "eating up". Either way, the results are not nice.

bl

···

--- In vpFREE@yahoogroups.com, John Thomas <jfthomas3@c...> wrote:

The BORG is doing an *excellent* job of beating up Harrah's in
Atlantic City. :wink:

Resistance is futile. You will be assimilated.

I doubt the changes Harrah's made to Rio

garnered much local enthusiasm, and I have a certain amount of dread

at the

changes in store for Caesars properties.

Chandler, there are really no locals to be found playing at The Rio.
You might find some at the show, club, or restaurants but finding one
at a table or machine is a real rarity.
The nearby Palms and Gold Coast is where they are in that area.
Victoria

···

--- In vpFREE@yahoogroups.com, "Chandler" <omnibibulous1@c...> wrote:

Jean Luc Picard was assimilated into the Harrah's computer system
which is currently busy assimilating Caesars, Paris, Ballys, and
Flamingo. They are the Borg.

Victoria

--- In vpFREE@yahoogroups.com, "bornloser1537" <bornloser1537@y...>
wrote:

This sounds like the "BORG" of StarTrek fame. Where is Jean-Luc

Picard

when we need him?

Maybe we should all vist the StarTrek adventure at the LVH and learn

how to

fight them.

LOL

bl

> 1) Harrah's "eats up" other casinos and works them into their

system.

···

--- In vpFREE@yahoogroups.com, "Chandler" <omnibibulous1@c...> wrote:

Not anymore, but I understand that Rio at one time was more local oriented
and had better gambling options.

Chandler

···

-----Original Message-----
From: vpFREE@yahoogroups.com [mailto:vpF…@…com]On Behalf Of
Victoria Rosado
Sent: Thursday, August 04, 2005 3:45 PM
To: vpFREE@yahoogroups.com
Subject: [vpFREE] Re: Poor VP aside, why are so many people hostile to
Harrah's?

Chandler, there are really no locals to be found playing at The Rio.
You might find some at the show, club, or restaurants but finding one
at a table or machine is a real rarity.
The nearby Palms and Gold Coast is where they are in that area.
Victoria

vpFREE Links: http://members.cox.net/vpfree/Links.htm

Yahoo! Groups Links

Before Harrah's assimilated the Rio it was a popular casino for
locals. It is not that locals had anything against Harrah's at that
time, it had everything to do with the deterioration of two games in
particular, video poker and blackjack. When you think of Vegas
locals you have to understand that either they work in the
hotel/casino business or have friends and family that do so, which
results in a better ability to compare games and value of comps.
Locals will tend to be low rollers who if you add it up, play quite
a few hours during a year but generally do not concentrate their
play into a few days as a tourist would. Rio to them became sort of
a tourist strip casino off the strip. Palms may go the same way
someday if they continue downgrading their VP. The do have some
good blackjack but in reality it is only in their high limit area,
which for them, with ownerships connections, has been very
profitable.

Not anymore, but I understand that Rio at one time was more local

oriented

and had better gambling options.

Chandler

From: vpFREE@yahoogroups.com [mailto:vpF…@…com]On

Behalf Of

Victoria Rosado
Sent: Thursday, August 04, 2005 3:45 PM
To: vpFREE@yahoogroups.com
Subject: [vpFREE] Re: Poor VP aside, why are so many people

hostile to

Harrah's?

Chandler, there are really no locals to be found playing at The

Rio.

You might find some at the show, club, or restaurants but finding

one

···

--- In vpFREE@yahoogroups.com, "Chandler" <omnibibulous1@c...> wrote:

-----Original Message-----
at a table or machine is a real rarity.
The nearby Palms and Gold Coast is where they are in that area.
Victoria

vpFREE Links: http://members.cox.net/vpfree/Links.htm

Yahoo! Groups Links

I just wish Harrahs would stop buying out gaming companies. When
Harrah's bought out Jack Binion, it killed a 1%+ play I had on a
dollar 50-play which had been there for several years (basically, you
got to win a million, which took 3 years or so, then you got backed
off the mail-the everyday stuff made it still a good play). Then they
bought out Caesars and killed a close to 1% play on a 100-play machine.

In both instances, slot operations were grossly negligent until
Harrahs took a look. The 50-play I could almost understand-although
simple arithmetic would have shown they were giving away way too much
to get play ont hat machine. The 100-play was simply egregious. It was
in a bank of other 50 and 100-plays, all set to 97-98% (with an
occasional 8-5 Bonus or 9-7-5 DB), and this machine was getting 10x as
much play, and several taxables a day in action, than the rest of the
bank combined. It only got shut down when things got really crowded
and players were negotiating for time on the machine-and getting a
positive flux.

However, when buying out Binion, they decided that Jack's slot club
was giving away too much cash without understanding Jack's philosophy
about slots-lots of high variance, low EV stuff, so either you win big
or go home broke. The generous cash offers, some 7-10x points, but
mostly bounceback, were designed to get you into the casino again.
When Harrah's took the cash out of the club, or at least most of it,
players went elsewhere. Harrahs did yet another focus group to figure
out why, the players told them, and nothing changed. Consider that
Jack's riverboats were the most profitable per capita before Harrah's
took over.

In short, Harrahs are usually pretty smart. They also know the average
gambler is pretty much an action junkie, and generally once they have
the player's business, give him incrementally less and less until he
stops playing at a Harrahs casino. They spend tons and tons of money
on focus groups, then do whatever they feel like doing anyway.

As for Vegas, they don't really want local action, during the poker
tourney, I saw one so-called professional player whale away, and
badly, on a $5 Triple Play 9-5 Jacks. They're making about $1.50 a
spin against her, why would they want to make it 9-6? To my mind, it's
just smart business.

As for the Palms, I can't really say I blame them for taking the
deuces out. Their opinion, and I concur in this, is that it's probably
a wash, and it reduces their fluctuation. I would have done it a
little differently, taking out the high limit stuff (because that
.125% free play does add up), and letting them play $1 five line and
$2 single line. I understand that's a consideration as well. My guess
is that they've been taking a negative fluctuation on the deuces
recently, are doing this to defeat very high limit play, which
consists of three guys. My take has been that this decision was made
higher up, at least indirectly, than slot operations.

I've yet to see a casino merger which was good for the player.

paladin415x wrote:

I've yet to see a casino merger which was good for the player.

You expect otherwise. Until players consistently demonstrate that
they expect casinos to be "good" to them, casinos will continue to
cater to the "LCD" -- and did you ever dream that player LCD could be
SO low? (Of course, I've heard that the Coast casinos, having had
players desert their properties in droves after paytable cuts, has
abandoned development of "South" ... RIGHT!)

Harrah's excels at marketing to the ignorant masses. Their
shareholders are in love with them -- contrast that with Caesars who
overextended their capital on their star property and has had subpar
player growth, leaving investors disgruntled and grumpy. While
disappointing, is this acquisition a total surprise to anyone?

Some casinos ebb and flow between extending players the world to pull
them in the door and then exacting a slash and burn when they're
disatisfied with results. Harrah's has figured out where the bread is
buttered and knows it can pretty much do without the likes of us.

In reference to the subject line, setting aside the sentiments of this
and similar groups, step into any Harrah's casino in AC and you find a
horde of glassy eyed players who are truly enamoured with the place.
I keep waiting for the occasional "Stepford Wives" gong.

- Harry

SIGH! All too true!

Anyone have any advice for the "likes of us"?

My "better half" and I have been going to LV about 4 times a year for about 5
years now. It is hard to ignore that each trip seems to give us slightly "slimmer
pickings".

We have become much more discriminating and it is still "fun" (else, why
would we continue going). We leave for the airport in about an hour for
another "pilgrimidge". <smile>

bl

···

--- In vpFREE@yahoogroups.com, "Harry Porter" <harry.porter@v...> wrote:

Until players consistently demonstrate that
they expect casinos to be "good" to them, casinos will continue to
cater to the "LCD" -- and did you ever dream that player LCD could be
SO low?

Harrah's excels at marketing to the ignorant masses. Harrah's has figured
out where the bread is
buttered and knows it can pretty much do without the likes of us.

- Harry

I'm glad I'm not the only one hostile to Harrah's. My observation
is that they're just plain greedy when it comes to paybacks.

--- In vpFREE@yahoogroups.com, "Victoria Rosado"
<ros4144@y...> wrote:

Before Harrah's assimilated the Rio it was a popular casino for
locals. It is not that locals had anything against Harrah's at that
time, it had everything to do with the deterioration of two games

in

particular, video poker and blackjack. When you think of Vegas
locals you have to understand that either they work in the
hotel/casino business or have friends and family that do so,

which

results in a better ability to compare games and value of

comps.

Locals will tend to be low rollers who if you add it up, play quite
a few hours during a year but generally do not concentrate their
play into a few days as a tourist would. Rio to them became

sort of

a tourist strip casino off the strip. Palms may go the same way
someday if they continue downgrading their VP. The do have

some

good blackjack but in reality it is only in their high limit area,
which for them, with ownerships connections, has been very
profitable.

--- In vpFREE@yahoogroups.com, "Chandler"

<omnibibulous1@c...> wrote:

> Not anymore, but I understand that Rio at one time was more

local

oriented
> and had better gambling options.
>
> Chandler
>
> From: vpFREE@yahoogroups.com

[mailto:vpF…@…com]On

Behalf Of
> Victoria Rosado
> Sent: Thursday, August 04, 2005 3:45 PM
> To: vpFREE@yahoogroups.com
> Subject: [vpFREE] Re: Poor VP aside, why are so many

people

hostile to
> Harrah's?
>
>
> Chandler, there are really no locals to be found playing at

The

Rio.
> You might find some at the show, club, or restaurants but

finding

one
> at a table or machine is a real rarity.
> The nearby Palms and Gold Coast is where they are in that

area.

···

> -----Original Message-----
> Victoria
>
>
>
>
>
> vpFREE Links: http://members.cox.net/vpfree/Links.htm
>
>
> Yahoo! Groups Links

Anyone have any advice for the "likes of us"?

My "better half" and I have been going to LV about 4 times a year for
about 5 years now. It is hard to ignore that each trip seems to give
us slightly "slimmer pickings".

We have become much more discriminating and it is still "fun" (else,
why would we continue going). We leave for the airport in about an
hour for another "pilgrimidge". <smile>

···

-In vpFREE@yahoogroups.com, "bornloser1537" <bornloser1537@y...> wrote:

bl

-------------------------------------------

I would make 2 suggestions, bw:

1. Try Reno! I KNOW it's a longer more cumbersome trip to Reno, than
to LV (as it is from the midwest as well). However, the quality of
the VP, the attitude of the casino employees, and the comp/cb/freeplay
opportunties, make it a very worthwhile journey.

2. Go to LV and stay off the strip. Try the North LV, Boulder
Highway or Henderson casinos. They are NOT fancy and do not have
gourmet restaurants which are the calibre of the strip gourmet rooms.
What they do have is GREAT FP VP, clean and quite adequate (for me)
accomodations, good, well prepared and inexpensive restaurants and
favorable comp/freeplay.

If I want to eat at a fine restaurant or see great theatre, I can do
that right at home in Chicago. I don't need to board a plane a plane
and fly west for almost 4 hours!

When I do go to Nevada it's for only one reason; GOOD VP. All rest is
secondary fluff. It's just my opinion, of course. If the ambiance of
an elegant strip hotel is very important to your vacation enjoyment,
then you should stay where you feel most comfortable.

I hope that many royals pop up on your screen on your current visit!

Babe