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XVP - Video Poker Observations/Cuss-tomer Service

Of course this is a matter of opinion. And, quite frankly, it was on the
recommendation of some LVA members that I took some friends there. It was also
the first time in years I'd stayed at a Vegas hotel without having the rooms
comped upfront, trusting in what I'd been told by others. Bad move.

MSS screwed up the reservations, then blamed it on me despite my printed
confirmation, because I'd used Room Reservations for it (think about that one for
a minute). Rooms had missing and upended furniture, mold growing in the
bathrooms, shoes stuck to the non-carpeted floors like Post-It glue. That's just
what happened on arrival. I won't continue, although there is more..... The
recent story about Rampart's crappy guest services sounded too familiar.

If someone wishes to stay at MSS, more power to them. Opinions and
experiences vary. I'm simply making sure folks know the other side of the story
beforehand so they can weigh that in their decision.

- Brian in MI

In a message dated 1/15/2006 8:38:57 PM Eastern Standard Time,
kjhaka@yahoo.com writes:

Brian--I will first admit that I have never stayed at MSS, but I have
stayed at Gold Coast and from what I can tell, the rooms sound similar. There
are some folks on the LVA that are great supporters of MSS and are the first to
admit that they are also comped. I know many of these people and believe me
that they could "jump thru more hoops" and be comped at a fancier strip
property but actually prefer to stay at MSS. I know that all the rooms were
recently renovated but I don't think that any of these folks that I know from the
LVA would stay at any property that has a hotel operation that was"the worst
experience I'd ever had for renting short-term lodging. Anywhere. "
Somehow I surmise that there are other factors that are influencing your
statements. That being said, I can compare that many stays I've had at The Rio
(approx 10+) stays and out of them, I'd say that 1 or 2 of them were not
what I expected the Rio to be. Even my hubby, who is a non-complaining,
mid-westerner complained loudly a couple times--but that doesn't mean that the Rio
is a BAD place with "the worst experience I'd ever had for renting short-term
lodging. Anywhere."!!!
I guess what I'm saying is that if you've only stayed there once and didn't
like it -- fine but others (with some pretty high standards) think it is a
fine place, even if they're comped pretty well. AFter all, isn't that the
point here? Don't we all want to accrue as many points/comps as possible and if
we're all comped are none of us to be trusted because "certain folks are
nicely "comp"-ensated for beating that drum on such a widely read forum."?

[Non-text portions of this message have been removed]

Brain--Fair enuf! But no matter what, we're all "compensated" in some way here on this and other web sites. . . I just don't think that
  that fact always "colors" our thinking/statements to the point that we
  disregard all else and can't see the "forest for the trees".

Marksalot300@aol.com wrote:Of course this is a matter of opinion. And, quite frankly, it was on the recommendation of some LVA members that I took some friends there....That's just what happened on arrival. If someone wishes to stay at MSS, more power to them. Opinions and experiences vary. I'm simply making sure folks know the other side of the story beforehand so they can weigh that in their decision. - Brian in MI

In a message dated 1/15/2006 8:38:57 PM Eastern Standard Time, kjhaka@yahoo.com writes:
Brian--I will first admit that I have never stayed at MSS, but I have stayed at Gold Coast and from what I can tell, the rooms sound similar. There are some folks on the LVA that are great supporters of MSS and are the first to admit that they are also comped.... Don't we all want to accrue as many points/comps as possible and if we're all comped are none of us to be trusted because "certain folks are nicely "comp"-ensated for beating that drum on such a widely read forum."?

Jean H--
   
  You have brains in your head. You have feet in your shoes.
You can steer yourself any direction you choose.
You're on your own. And you know what you know.
  And YOU are the one who'll decide where to go.... Dr. Suess

···

---------------------------------
Yahoo! Photos – Showcase holiday pictures in hardcover
Photo Books. You design it and we’ll bind it!

[Non-text portions of this message have been removed]

I don't have a clue, what is MSS?

Brain--Fair enuf! But no matter what, we're all "compensated" in

some way here on this and other web sites. . . I just don't think
that

  that fact always "colors" our thinking/statements to the point

that we

  disregard all else and can't see the "forest for the trees".

>>>>>Marksalot300@a... wrote:Of course this is a matter of

opinion. And, quite frankly, it was on the recommendation of some
LVA members that I took some friends there....That's just what
happened on arrival. If someone wishes to stay at MSS, more power to
them. Opinions and experiences vary. I'm simply making sure folks
know the other side of the story beforehand so they can weigh that in
their decision. - Brian in MI

In a message dated 1/15/2006 8:38:57 PM Eastern Standard Time,

kjhaka@y... writes:

Brian--I will first admit that I have never stayed at MSS, but I

have stayed at Gold Coast and from what I can tell, the rooms sound
similar. There are some folks on the LVA that are great supporters
of MSS and are the first to admit that they are also comped.... Don't
we all want to accrue as many points/comps as possible and if we're
all comped are none of us to be trusted because "certain folks are
nicely "comp"-ensated for beating that drum on such a widely read
forum."?

···

--- In vpFREE@yahoogroups.com, K Haka <kjhaka@y...> wrote:

Jean H--
   
  You have brains in your head. You have feet in your shoes.
You can steer yourself any direction you choose.
You're on your own. And you know what you know.
  And YOU are the one who'll decide where to go.... Dr. Suess

---------------------------------
Yahoo! Photos – Showcase holiday pictures in hardcover
Photo Books. You design it and we'll bind it!

[Non-text portions of this message have been removed]

MAIN STREET STATION

I don't have a clue, what is MSS?

>
> Brain--Fair enuf! But no matter what, we're all "compensated"

in

some way here on this and other web sites. . . I just don't think
that
> that fact always "colors" our thinking/statements to the point
that we
> disregard all else and can't see the "forest for the trees".
>
> >>>>>Marksalot300@a... wrote:Of course this is a matter of
opinion. And, quite frankly, it was on the recommendation of some
LVA members that I took some friends there....That's just what
happened on arrival. If someone wishes to stay at MSS, more power

to

them. Opinions and experiences vary. I'm simply making sure

folks

know the other side of the story beforehand so they can weigh that

in

their decision. - Brian in MI
>
>
> In a message dated 1/15/2006 8:38:57 PM Eastern Standard Time,
kjhaka@y... writes:
> Brian--I will first admit that I have never stayed at MSS, but I
have stayed at Gold Coast and from what I can tell, the rooms

sound

similar. There are some folks on the LVA that are great

supporters

of MSS and are the first to admit that they are also comped....

Don't

we all want to accrue as many points/comps as possible and if

we're

···

--- In vpFREE@yahoogroups.com, "pinbot22" <pinbot22@y...> wrote:

--- In vpFREE@yahoogroups.com, K Haka <kjhaka@y...> wrote:
all comped are none of us to be trusted because "certain folks are
nicely "comp"-ensated for beating that drum on such a widely read
forum."?
>
>
>
>
>
>
> Jean H--
>
> You have brains in your head. You have feet in your shoes.
> You can steer yourself any direction you choose.
> You're on your own. And you know what you know.
> And YOU are the one who'll decide where to go.... Dr. Suess
>
>
> ---------------------------------
> Yahoo! Photos – Showcase holiday pictures in hardcover
> Photo Books. You design it and we'll bind it!
>
> [Non-text portions of this message have been removed]
>