Most people fly Southwest due to its cheap fares and know that it doesn't
have assigned seating. If you were in that group it's not fair to complain about
it. It's like going to a host for a discretionary comp for three & then
getting ticked off when you're turned down because your play hasn't been enough to
cover the first night.
Don't remember where I read it but a study long time ago showed that not
having assigned seating allowed faster boarding & deplaning thus more frequent
turnarounds, more efficient use of assets and more going to bottom line. This
allows faster exiting from the gates & more on-time flights which used to be
Southwest's strength. I love it but I'm not particular about where I sit. My pet
peeve is getting there on time.
For comparison, try flying on some other airline like America West, United or
American. I've always made it to where I wanted to go on Southwest but I have
some real horror stories on the others & have just about given up using them.
If getting the best seat is so important, then get to the airport early &
you'll have no problems.
In a message dated 2/5/2004 7:15:33 PM Pacific Standard Time,
vpFREE@yahoogroups.com writes:
<<< Date: Fri, 06 Feb 2004 00:09:59 -0000
This system is sure worth a try. I can put up with the box snack and the cl=
ose seating,
but I really hate Southwest's policy of not assigning each passenger a seat=
. Since
Southwest is the only airline that schedules daily non-stop flights from No=
rfolk,
anything they do to improve service is appreciated.>>>
[Non-text portions of this message have been removed]
···
From: "danvbv" <danvbv@yahoo.com>
Subject: Re: XVP - Southwest's New Boarding Pass Online System