vpFREE2 Forums

XVP -- Payless car rental

This is; indeed, a very common practice at car rental counters. They
make their $$$ from the extras, especially the horrendously overpriced
insurance - plus they bribe the clerks with bonuses for selling it to the unwary.
Forewarned is forearmed.

TIP #1 - Call your insurance agent before you leave and make sure that
you're covered for rented vehicles. Most policies do that, but some don't.
Ask the specific question - "Am I covered for Loss of Use?" when you make
that call. If you wreck in a rental, they will try to charge you (on top of
everything else) the rack rate for every day that the car is unavailable
due to repairs.

TIP #2 - Always - Always - ALWAYS inspect the car very carefully in good
light for damage before you take it. I had one nimrod try to tell me that
the car had already been inspected, counting on my travel weariness and the
late hour to make me forego a personal inspection. And they had it parked
in a dark corner. I drove it directly to the good lighting by the office,
got out, and found a ton of light scrape marks on the hood. luggage drag
marks all over the back bumper. and a stone pecked windshield. When I
returned that car, 4 of them descended on it like a flock of vultures with the
obvious intent of making an issue about all that damage. But I had the
paperwork showing it had already been there. Nice try, Nimrods.

- Brian in MI

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________________________________________________

JW wrote

I rented from Alamo - same deal. About $4 more than the quote. Like most
of the sheep I simply paid it. Is this standard at most outfits? A few
bucks a rental adds up pretty quickly on hundreds of rentals. I'll be
paying a little closer attention from now on......

[Non-text portions of this message have been removed]

I've never lived in a state where your personal car insurance did not cover a car you rent. Also, every credit card I've ever had automatically kicks in coverage.

···

________________________________
From: "Marksalot300@aol.com" <Marksalot300@aol.com>
To: vpFREE@yahoogroups.com
Sent: Thu, December 17, 2009 12:44:31 PM
Subject: Re: [vpFREE] XVP -- Payless car rental

This is; indeed, a very common practice at car rental counters. They
make their $$$ from the extras, especially the horrendously overpriced
insurance - plus they bribe the clerks with bonuses for selling it to the unwary.
Forewarned is forearmed.

TIP #1 - Call your insurance agent before you leave and make sure that
you're covered for rented vehicles. Most policies do that, but some don't.
Ask the specific question - "Am I covered for Loss of Use?" when you make
that call. If you wreck in a rental, they will try to charge you (on top of
everything else) the rack rate for every day that the car is unavailable
due to repairs.

TIP #2 - Always - Always - ALWAYS inspect the car very carefully in good
light for damage before you take it. I had one nimrod try to tell me that
the car had already been inspected, counting on my travel weariness and the
late hour to make me forego a personal inspection. And they had it parked
in a dark corner. I drove it directly to the good lighting by the office,
got out, and found a ton of light scrape marks on the hood. luggage drag
marks all over the back bumper. and a stone pecked windshield. When I
returned that car, 4 of them descended on it like a flock of vultures with the
obvious intent of making an issue about all that damage. But I had the
paperwork showing it had already been there. Nice try, Nimrods.

- Brian in MI
____________ _________ _________ _________ _________

JW wrote

I rented from Alamo - same deal. About $4 more than the quote. Like most
of the sheep I simply paid it. Is this standard at most outfits? A few
bucks a rental adds up pretty quickly on hundreds of rentals. I'll be
paying a little closer attention from now on......

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Jerry, check your credit card. They generally provide secondary coverage with a lot of disclaimers.

As for insurance, what I didn't like about Payless is the implication that if I didn't take their coverage, I would not have any insurance on the vehicle. Plus, they don't even ask about my insurance company? If I was one of the 85,000 Michigan drivers who ride with no insurance ( yes that number is 85,000) I don't believe there is no coverage on the vehicle. It was just another deceptive statement.

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--- In vpFREE@yahoogroups.com, Jerry Logan <jerrylogan93@...> wrote:

I've never lived in a state where your personal car insurance did not cover a car you rent. Also, every credit card I've ever had automatically kicks in coverage.Â

If I
was one of the 85,000 Michigan drivers who ride with no insurance ( yes
that number is 85,000) I don't believe there is no coverage on the
vehicle. It was just another deceptive statement.

Are you saying that because you believe the rental company is insured that
somehow that protects you?

Cogno

Cogno, I'm just saying that it seems funny that a company would be able to rent a vehicle with no coverage on it. So, if I'm unemployed and uninsured and rent from Payless ( all you need is a license) and run over someone, that person is just out of luck? I'm surprised that Nevada allows them to practice business like that.

I don't think they want to be insured to protect me but I'd think they want to be insured to protect themselves.

···

--- In vpFREE@yahoogroups.com, "Cogno Scienti" <cognoscienti@...> wrote:

> If I
> was one of the 85,000 Michigan drivers who ride with no insurance ( yes
> that number is 85,000) I don't believe there is no coverage on the
> vehicle. It was just another deceptive statement.

Are you saying that because you believe the rental company is insured that
somehow that protects you?

Cogno

Cogno, I'm just saying that it seems funny that a company would be able
to rent a vehicle with no coverage on it. So, if I'm unemployed and
uninsured and rent from Payless ( all you need is a license) and run
over someone, that person is just out of luck? I'm surprised that
Nevada allows them to practice business like that.

I don't think they want to be insured to protect me but I'd think they
want to be insured to protect themselves.

They probably have liability insurance to protect against freak damage
awards, but I think most people would interpret the clerk's statement of "no
coverage" to mean YOU have no coverage. In other words, even if the rental
company is insured, their insurance company will attempt to collect any
damages from you.

They probably do not have collision insurance since they have a large fleet
and can self-insure much cheaper.

Cogno

Cogno,

Her statement was "There's no coverage on the vehicle". Maybe I read a little more into her statement.

I did check the BBB site in Southern Nevada and there are 44 complaints against Payless in the last 3 years and they have an F rating.

···

--- In vpFREE@yahoogroups.com, "Cogno Scienti" <cognoscienti@...> wrote:

> Cogno, I'm just saying that it seems funny that a company would be able
> to rent a vehicle with no coverage on it. So, if I'm unemployed and
> uninsured and rent from Payless ( all you need is a license) and run
> over someone, that person is just out of luck? I'm surprised that
> Nevada allows them to practice business like that.
>
> I don't think they want to be insured to protect me but I'd think they
> want to be insured to protect themselves.

They probably have liability insurance to protect against freak damage
awards, but I think most people would interpret the clerk's statement of "no
coverage" to mean YOU have no coverage. In other words, even if the rental
company is insured, their insurance company will attempt to collect any
damages from you.

They probably do not have collision insurance since they have a large fleet
and can self-insure much cheaper.

Cogno

Having worked at a car rental agency, I can tell you from experience that they do NOT have insurance. Car rental agencies are self insured. So, if you rent a vehicle and purchase the insurance and then have an accident that results in a total loss, the agency "eats" the entire value of the vehicle. During the six months I worked for one of these agencies, six vehicles were totaled by the renters; five of those had purchased the insurance resulting in a real loss of over $100k to the owner.
C2

···

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They probably have liability insurance to protect against freak damage
awards, but I think most people would interpret the clerk's statement of "no
coverage" to mean YOU have no coverage. In other words, even if the rental
company is insured, their insurance company will attempt to collect any
damages from you.

They probably do not have collision insurance since they have a large fleet
and can self-insure much cheaper.

Cogno

Correna, that is pretty interesting. So, the rental car companies don't carry any liability insurance either? What would happen if one of their vehicles had a defect that caused a serious personal injury accident? For example, the brakes had not been serviced for 50,000 miles and I had an accident that caused a person to be paralyzed, because I couldn't properly stop the vehicle. Payless is going to be liable for the medical bills and pain and suffering award? Once I turn it over to my insurance company, they are certainly going to go after Payless. That just seems like too big a risk to take. Self insuring on damage to the vehicle I understand. Self insuring against a possibly 6 or 7 digit lawsuit seemed like too big a gamble, even in Nevada.

···

--- In vpFREE@yahoogroups.com, "Correna H" <correna2@...> wrote:

Having worked at a car rental agency, I can tell you from experience that they do NOT have insurance. Car rental agencies are self insured. So, if you rent a vehicle and purchase the insurance and then have an accident that results in a total loss, the agency "eats" the entire value of the vehicle. During the six months I worked for one of these agencies, six vehicles were totaled by the renters; five of those had purchased the insurance resulting in a real loss of over $100k to the owner.
C2

Having worked at a car rental agency, I can tell you from experience that they do NOT have insurance. Car rental agencies are self insured. So, if you rent a vehicle and purchase the insurance and then have an accident that results in a total loss, the agency "eats" the entire value of the vehicle. During the six months I worked for one of these agencies, six vehicles were totaled by the renters; five of those had purchased the insurance resulting in a real loss of over $100k to the owner.
> C2

Correna, that is pretty interesting. So, the rental car companies don't carry any liability insurance either? What would happen if one of their vehicles had a defect that caused a serious personal injury accident? For example, the brakes had not been serviced for 50,000 miles and I had an accident that caused a person to be paralyzed, because I couldn't properly stop the vehicle. Payless is going to be liable for the medical bills and pain and suffering award? Once I turn it over to my insurance company, they are certainly going to go after Payless. That just seems like too big a risk to take. Self insuring on damage to the vehicle I understand. Self insuring against a possibly 6 or 7 digit lawsuit seemed like too big a gamble, even in Nevada.

···

- In vpFREE@yahoogroups.com, "Correna H" <correna2@> wrote:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The franchisee I worked for did not carry liability insurance either and was not in Las Vegas... so, I cannot speak to that.
C2