vpFREE2 Forums

XVP-AVOID SavMor (Ace) Car Rental

#1

Just got back from a 6 day trip to LV. I had reserved an economy
car with SavMor(Ace) at the airport for 12 noon. I arrived at the
booth at 11:40 AM to get the car. An arrogant Boothling named Dan
informed me that they had no economy cars available, but he would
upgrade me to a midsize if I would pay the difference. I refused.
He then said that I was 20 minutes early and I should wait until
noon.

OK, I waited until noon, went back to the booth and asked for my car.

He said again they didn't have any economy cars and I would have to
pay for an upgrade. After 10 minutes of arguing with this jerk, I
finally said OK to the upgrade. I had just spent 4 & one half hours
on a plane and didn't want to spend the day in the airport.

I took the shuttle to their lot and talked to the guy in the office
there. He immediately took the upgrade charges off and I was on my
way.

This outfit seems to use a bait and switch scam and I would advise
everyone to avoid them, even if they have the lowest price.

#2

You see, they know how to TAKE the reservation. They just don't know how to
HOLD the reservation. And that's really the most important PART of the
reservation.

Cogno

···

-----Original Message-----
From: vpFREE@yahoogroups.com [mailto:vpF…@…com] On Behalf Of
l_welter
Sent: Sunday, March 26, 2006 8:54 AM
To: vpFREE@yahoogroups.com
Subject: [vpFREE] XVP-AVOID SavMor (Ace) Car Rental

Just got back from a 6 day trip to LV. I had reserved an economy car with
SavMor(Ace) at the airport for 12 noon. I arrived at the booth at 11:40 AM
to get the car. An arrogant Boothling named Dan informed me that they had
no economy cars available, but he would upgrade me to a midsize if I would
pay the difference. I refused.
He then said that I was 20 minutes early and I should wait until noon.

OK, I waited until noon, went back to the booth and asked for my car.

He said again they didn't have any economy cars and I would have to pay for
an upgrade. After 10 minutes of arguing with this jerk, I finally said OK
to the upgrade. I had just spent 4 & one half hours on a plane and didn't
want to spend the day in the airport.

I took the shuttle to their lot and talked to the guy in the office there.
He immediately took the upgrade charges off and I was on my way.

This outfit seems to use a bait and switch scam and I would advise everyone
to avoid them, even if they have the lowest price.

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