vpFREE2 Forums

Wynn manager

It seems like it was very easy to do this sort of skim (though he was caught). I would think he would need an accomplice since usually two people hand out the w2s -- though it sounds like he reissued one with a different address? Casinos like Caesars could be vulnerable to this since they often handwrite a pay slip on a small pad, then mail out the w2 later. Though it isn't really clear if he was just pocketing the 30% that should have gone to the government or changing a foreign person into a US citizen on paperwork with a false social security number.

But it does make me wonder just how much graft/cheating does go on by casino employees.

When I worked for Harrahs some years back as a Swing Shift Supervisor for Electronics Maintenance, the joke among employees was that only half of the cameras watched the customers. The other half watched the employees. It was actually no joke, but true. When a employee was caught stealing or cheating, there was usually always a second person involved, usually a customer. The casino would ALWAYS prosecute the employee first and strike a deal with the other party to testify against him. Having the job I did, I had access to the Observation Room with all their surveillance equipment. Casino customers have no idea of the things that go on in a casino that are caught on camera. Some are very funny and some are just gross. The Observation Room in any casino is a world unto itself and only a very few top employees know who the people in that room are and the observers on the floor. With the 10 people I had working the swing shift, I was the only one authorized to enter that room. I would also say that 95% of all employees did not even know where the room was. Casinos do not like to talk much about the surveillance that goes on in a casino because a lot of people think of it as Big Brother watching your every move. They can’t see everywhere at once all the time, but trust me, they are watching.

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It seems like it was very easy to do this sort of skim (though he was caught). I would think he would need an accomplice since usually two people hand out the w2s – though it sounds like he reissued one with a different address? Casinos like Caesars could be vulnerable to this since they often handwrite a pay slip on a small pad, then mail out the w2 later. Though it isn’t really clear if he was just pocketing the 30% that should have gone to the government or changing a foreign person into a US citizen on paperwork with a false social security number.

Great insight. As part of BJ counting teams I never put much stock in worrying about the cameras. My feelings are confirmed by your observations; a crooked employee can do much more damage to a casino than most APs - the casinos know who to watch.

Plus, the people manning the cameras are not gods, they are just as lazy as the rest of us. I’m sure they’re in there goofing off, talking about the Raiders game and betting each other wether it’s going to rain tomorrow, etc.

I don’t fear the cameras.

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On Sep 14, 2014, at 8:20 PM, “Robert Sommer nl…@…com [vpFREE]” <vpF…@…com> wrote:

When I worked for Harrahs some years back as a Swing Shift Supervisor for Electronics Maintenance, the joke among employees was that only half of the cameras watched the customers. The other half watched the employees. It was actually no joke, but true. When a employee was caught stealing or cheating, there was usually always a second person involved, usually a customer. The casino would ALWAYS prosecute the employee first and strike a deal with the other party to testify against him. Having the job I did, I had access to the Observation Room with all their surveillance equipment. Casino customers have no idea of the things that go on in a casino that are caught on camera. Some are very funny and some are just gross. The Observation Room in any casino is a world unto itself and only a very few top employees know who the people in that room are and the observers on the floor. With the 10 people I had working the swing shift, I was the only one authorized to enter that room. I would also say that 95% of all employees did not even know where the room was. Casinos do not like to talk much about the surveillance that goes on in a casino because a lot of people think of it as Big Brother watching your every move. They can’t see everywhere at once all the time, but trust me, they are watching.


It seems like it was very easy to do this sort of skim (though he was caught). I would think he would need an accomplice since usually two people hand out the w2s – though it sounds like he reissued one with a different address? Casinos like Caesars could be vulnerable to this since they often handwrite a pay slip on a small pad, then mail out the w2 later. Though it isn’t really clear if he was just pocketing the 30% that should have gone to the government or changing a foreign person into a US citizen on paperwork with a false social security number.

Years ago the Hard Rock had issues with their printing/mailing company. Customers were not receiving monthly mailers until around the 4th or 5th, frequently missing the first freeplay period. I speculate that someone in the players club learned this and printed out a bunch of cards, reset the PINs, and had a friend download the freeplay.

I came in one day during a later freeplay period, and the machine wouldn’t accept my PIN so I went to the desk. When I got there, they called security. Security came and said they were trespassing me. I asked why, and first their reply was just, “You know.” I insisted I didn’t and asked them to enlighten me and they said they caught the person I gave my card to so she could pick up my freeplay for me. I said I never gave my card to anyone, and they said they have her on surveillance downloading freeplay from dozens of cards. They said she confessed that she was being paid by these people to collect their freeplay. I asked if it ever occurred to them that she was stealing freeplay from all these people. They said if that was true she wouldn’t have had the PIN. I said if the same employee that printed out the cards for her also reset all the PINs, she’d have them. He just said he didn’t have time for my BS.

And that’s the story of how a casino catches a thief but decides to trespass all of her victims instead of prosecuting her…

Like I always say “The casinos trust everyone except their staff and their customers”.

A.P.

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From: “Robert Sommer nl…@…com
[vpFREE]” <vpF…@…com>
To: “vpF…@…com” <vpf…@…com>
Sent: Sunday, September 14, 2014 11:20 PM
Subject: RE: [vpFREE] Wynn manager

When I worked for Harrahs some years back as a Swing Shift Supervisor for Electronics Maintenance, the joke among employees was that only half of the cameras watched the customers. The other half watched the employees. It was actually no joke, but true. When a employee was caught stealing or cheating, there was usually always a second person involved, usually a customer. The casino would ALWAYS prosecute the employee first and strike a deal with the other party to testify against him. Having the job I did, I had access to the Observation Room with all their surveillance equipment. Casino customers have no idea of the things that go on in a casino that are caught on camera. Some are very funny and some are just gross. The Observation Room in any casino is a world unto itself and only a very few top employees know who the people in that room are and the observers on the floor. With
the 10 people I had working the swing shift, I was the only one authorized to enter that room. I would also say that 95% of all employees did not even know where the room was. Casinos do not like to talk much about the surveillance that goes on in a casino because a lot of people think of it as Big Brother watching your every move. They can’t see everywhere at once all the time, but trust me, they are watching.

It seems like it was very easy to do this sort of skim (though he was caught). I would think he would need an accomplice since usually two people hand out the w2s – though it sounds like he reissued one with a different address? Casinos like Caesars could be vulnerable to this since they often handwrite a pay slip on a small pad, then mail out the w2 later. Though it isn’t really clear if he was just pocketing the 30% that should have gone to the government or changing a foreign person into a US citizen on paperwork with a false social security number.