vpFREE2 Forums

wynn 3 night room comp and buffet for points

i just returned from 11 day trip to vegas and found some new things
to do but mostly things that i considered positive before just werent
the same.i could write a bunch of pages but i'll just stick to this
topic for now.ive seen discussion on here before about the wynn
buffet for your points and it has always confused and amused me
because i always get a different answer every time i go to the wynn
booth.this time i was there under the 3 free nights with 200 free
play at encore.i checked in without a problem room was nice but i
actually thought not as nice as regular room at wynn.i then took my
registration letter to redcard booth to get my freeplay. while at the
booth i asked the guy if i get 750 points i get a free buffet he said
yes.i said 1500 would get me two buffets and a line pass.he said sure
just return to booth and have them put on your card.over next 24-36
hrs i accumulated about 4000 points playing $1 8/5 bonus
progressive.i still had one night to go but wanted to eat at the
buffet with a friend. i went back to the booth and there was a girl
there who was new and said she didnt know how to do it. so, she
called someone else over and they told her that i could have the 2
buffets and what to do .the girl still couldnt issue it so they asked
a supervisor who had just came over to do something else. he looked
at my account and said you arent eligible because under this offer u
need to accumulate about 4000 points per day(12000 for the trip)
before they will issue any further comps. i said i thought the rooms
are free. he said they are.i said so if i sit here for three day sand
dont play i dont get charged for room.he said right. but if i play i
still dont get anything becuse it is being deducted against the free
room i already had.he said that is correct. i said the problem is
that this system changes every trip i come here. he said it is always
consistent. i said if i stay at harrahs for 5 nights free and then
play i accumulate additional comps. they dont stop me from earning
additional comps for playing.his answer was " well they have like
200 casinos and we have two" i said thanks you saved me from playing
anymore.
       i then was going back to my room and saw the casino host
office and decided to ask them.the host was nice and i explained
situation to him and he basically told me the same thing. if i wasnt
staying in hotel and accumulated that many points i could get the
buffets but under this offer i had to accumulate the 12000 points
(which he said was different from number of points which if i had
chosen to stay at wynn,as oppossed to encore, i would have to
accumulate) before any further comps would be issued.i thanked him
and left.
            the buffets arent that big of a deal. i have enough
offers and comps at harrahs and the palms to probably eat three meals
a day for next couple of months. but i just hate the attitude at
wynn.also, try to play in morning between 8 am and noon and good luck
getting a drink at machines.i waited 35 mins for girl to first come
over and then an hour later still wasnt back.people in my section
were complaining to security and everyone else.i finally saw her and
it looked like she was serving half the casino.
           im just curious if anyone else has the same opinion of
wynn.my favorite wynn story was told to me by a friend of mine.about
three months after wynn opened( when frontier was still there) he was
walking around one afternoon in the casino and looking for 10 dollar
blackjack.he said most of tables were empty but still 25 and above.
he walked over to dealer and asked her where the 10 dollar tables
were. he said she looked straight ahead and not even breaking a
smile said "across the street" he was stunned for a minute and then
walked away sheepishly

Some comments on the post below:

Wynn and Harrah's are distinctly different when it comes to earning
comps on your play as a hotel guest. At Harrah's, you earn from the
start of play. At Wynn, you must first cover the room comp before you
begin accruing credit for food.

While Wynn's is a different approach, it's not atypical. In my
experience (mind you, I'm speaking from 3+ years ago), both MGM group
and Venetian operated in this manner.

Wynn is definitely to be faulted in both the failure to clearly
communicate the comp earning policy up front, as well as the confusion
at the Red Card desk. It's worth providing feedback.

Just to put a little spin on the comp policy, if I understand
correctly 4000 points ($9/pt) is required to cover your Encore room (I
don't know what the Wynn req is, if different). An additional 2000
points will get you a $200 comp credit per day.

On the additional play, that works out to a 1.1% comp rate -- which is
strong incentive to play up to it. Overall, that's just shy of a .4%
comp rate. In my book, I generally look for anything from .3%-.5% on
my play from premium Strip hotels (Caesars/Bellagio/etc.) Against
that measure, I'd say that the Encore comp rate is quite adequate.
But if you're not prepared to pony up $54K in play/night, you're gonna
be disappointed. (FWIW - Full RFB is available at much higher play
levels of course.)

Re your frustration with your cocktail service at the machine -- I so
get it. Just to relay my experience my two visits ... on my first day
visit I was knocked off my feet by the prompt and frequent service
(mid-week). This time around (NY weekend) it was very decent, with a
new round available pretty much every 30 min.

I'll keep my fingers crossed that your poor experience was the
exception, and not to be generally expected.

- Harry

dynamite9758 wrote:

···

ive seen discussion on here before about the wynn buffet for your
points and it has always confused and amused me because i always
get a different answer every time i go to the wynn booth. this
time i was there under the 3 free nights with 200 free play at
encore ... i went back to the booth and there was a girl
there who was new and said she didnt know how to do it. so, she
called someone else over and they told her that i could have the 2
buffets and what to do .the girl still couldnt issue it so they
asked a supervisor who had just came over to do something else. he
looked at my account and said you arent eligible because under this
offer u need to accumulate about 4000 points per day(12000 for the
trip) before they will issue any further comps.

i said i thought the rooms are free. he said they are.i said so if
i sit here for three day sand dont play i dont get charged for
room.he said right. but if i play i still dont get anything becuse
it is being deducted against the free room i already had.he said
that is correct. i said the problem is that this system changes
every trip i come here. he said it is always consistent.

       i then was going back to my room and saw the casino host
office and decided to ask them.the host was nice and i explained
situation to him and he basically told me the same thing. if i
wasnt staying in hotel and accumulated that many points i could get
the buffets but under this offer i had to accumulate the 12000
points (which he said was different from number of points which if
i had chosen to stay at wynn,as oppossed to encore, i would have to
accumulate) before any further comps would be issued.i thanked him
and left.

also, try to play in morning between 8 am and noon and good luck
getting a drink at machines.i waited 35 mins for girl to first come
over and then an hour later still wasnt back.people in my section
were complaining to security and everyone else.i finally saw her
and it looked like she was serving half the casino.

--- In vpFREE@yahoogroups.com, "Harry Porter" <harry.porter@...>
wrote:

thanks for your input harry.most of my frustration is from every

dealing i have at the redcard booth no two people seem to have the
same answer.i also didnt know why there should be different point
totals at the two properties. also, when the host was talking to me
about the differences in points needed at wynn and encore per day he
even said for some reason "they" have decided that there should be
different point totals.he seemed to even be confused why there was
differences. i just presumed it was because encore was the newer of
the two.thanks
                        joe

Some comments on the post below:

Wynn and Harrah's are distinctly different when it comes to earning
comps on your play as a hotel guest. At Harrah's, you earn from the
start of play. At Wynn, you must first cover the room comp before

you

begin accruing credit for food.

While Wynn's is a different approach, it's not atypical. In my
experience (mind you, I'm speaking from 3+ years ago), both MGM

group

and Venetian operated in this manner.

Wynn is definitely to be faulted in both the failure to clearly
communicate the comp earning policy up front, as well as the

confusion

at the Red Card desk. It's worth providing feedback.

Just to put a little spin on the comp policy, if I understand
correctly 4000 points ($9/pt) is required to cover your Encore room

(I

don't know what the Wynn req is, if different). An additional 2000
points will get you a $200 comp credit per day.

On the additional play, that works out to a 1.1% comp rate -- which

is

strong incentive to play up to it. Overall, that's just shy of

a .4%

comp rate. In my book, I generally look for anything from .3%-.5%

on

my play from premium Strip hotels (Caesars/Bellagio/etc.) Against
that measure, I'd say that the Encore comp rate is quite adequate.
But if you're not prepared to pony up $54K in play/night, you're

gonna

be disappointed. (FWIW - Full RFB is available at much higher play
levels of course.)

Re your frustration with your cocktail service at the machine -- I

so

get it. Just to relay my experience my two visits ... on my first

day

visit I was knocked off my feet by the prompt and frequent service
(mid-week). This time around (NY weekend) it was very decent, with

a

new round available pretty much every 30 min.

I'll keep my fingers crossed that your poor experience was the
exception, and not to be generally expected.

- Harry

dynamite9758 wrote:
> ive seen discussion on here before about the wynn buffet for your
> points and it has always confused and amused me because i always
> get a different answer every time i go to the wynn booth. this
> time i was there under the 3 free nights with 200 free play at
> encore ... i went back to the booth and there was a girl
> there who was new and said she didnt know how to do it. so, she
> called someone else over and they told her that i could have the

2

> buffets and what to do .the girl still couldnt issue it so they
> asked a supervisor who had just came over to do something else.

he

> looked at my account and said you arent eligible because under

this

> offer u need to accumulate about 4000 points per day(12000 for

the

> trip) before they will issue any further comps.
>
> i said i thought the rooms are free. he said they are.i said so

if

> i sit here for three day sand dont play i dont get charged for
> room.he said right. but if i play i still dont get anything

becuse

> it is being deducted against the free room i already had.he said
> that is correct. i said the problem is that this system changes
> every trip i come here. he said it is always consistent.
>
> i then was going back to my room and saw the casino host
> office and decided to ask them.the host was nice and i explained
> situation to him and he basically told me the same thing. if i
> wasnt staying in hotel and accumulated that many points i could

get

> the buffets but under this offer i had to accumulate the 12000
> points (which he said was different from number of points which

if

> i had chosen to stay at wynn,as oppossed to encore, i would have

to

> accumulate) before any further comps would be issued.i thanked

him

> and left.

> also, try to play in morning between 8 am and noon and good luck
> getting a drink at machines.i waited 35 mins for girl to first

come

···

> over and then an hour later still wasnt back.people in my section
> were complaining to security and everyone else.i finally saw her
> and it looked like she was serving half the casino.

Wynn is soooo not worth the hassle. Last year I went through getting contradictory stories
from the boothlings about getting a buffet comps after a few hours of play. I finally got the
comps and took a friend of mine. The buffet was good but not extraordinary. I rated it as
good as at the Bellagio.I haven't bothered with Wynn since in spite of the offers for free
nights on selected dates.

i just returned from 11 day trip to vegas and found some new

things

to do but mostly things that i considered positive before just

werent

the same.i could write a bunch of pages but i'll just stick to

this

topic for now.ive seen discussion on here before about the wynn
buffet for your points and it has always confused and amused me
because i always get a different answer every time i go to the wynn
booth.this time i was there under the 3 free nights with 200 free
play at encore.i checked in without a problem room was nice but i
actually thought not as nice as regular room at wynn.i then took my
registration letter to redcard booth to get my freeplay. while at

the

booth i asked the guy if i get 750 points i get a free buffet he

said

yes.i said 1500 would get me two buffets and a line pass.he said

sure

just return to booth and have them put on your card.over next 24-36
hrs i accumulated about 4000 points playing $1 8/5 bonus
progressive.i still had one night to go but wanted to eat at the
buffet with a friend. i went back to the booth and there was a girl
there who was new and said she didnt know how to do it. so, she
called someone else over and they told her that i could have the 2
buffets and what to do .the girl still couldnt issue it so they

asked

a supervisor who had just came over to do something else. he looked
at my account and said you arent eligible because under this offer

u

need to accumulate about 4000 points per day(12000 for the trip)
before they will issue any further comps. i said i thought the

rooms

are free. he said they are.i said so if i sit here for three day

sand

dont play i dont get charged for room.he said right. but if i play

i

still dont get anything becuse it is being deducted against the

free

room i already had.he said that is correct. i said the problem is
that this system changes every trip i come here. he said it is

always

consistent. i said if i stay at harrahs for 5 nights free and then
play i accumulate additional comps. they dont stop me from earning
additional comps for playing.his answer was " well they have like
200 casinos and we have two" i said thanks you saved me from

playing

anymore.........etc, etc

There is no greater turnoff to a potential reader than being
confronted by a vast sea of uninterrupted black.

If you really want people to read your posts, you might try some of
the following:

1. Capitalize the first letter of the first word of a sentence.
2. Capitalize "I".
3. Leave two blank spaces between sentences.
4. Use shorter sentences.
5. Use paragraphs.

···

--- In vpFREE@yahoogroups.com, "dynamite9758" <dynamite67@...> wrote:

neilemb wrote:

There is no greater turnoff to a potential reader than being
confronted by a vast sea of uninterrupted black.

If you really want people to read your posts, you might try some of
the following:

1. Capitalize the first letter of the first word of a sentence.
2. Capitalize "I".
3. Leave two blank spaces between sentences.
4. Use shorter sentences.
5. Use paragraphs.

I vote for putting #5 at the top of the list (with double emphasis).

I get that not everyone is a "touch typist". I'm not terribly
troubled when capitalization is missing (although it's certainly
preferred). I can cope with most of the concerns that neil touches
on, where called for.

But failure to drop in a paragraph break now and then is a killer for
anything but an abbreviated post. It's critical to take time to
section a long post into clear subtopics.

- H.

thanks for your useless comments.
>
> i just returned from 11 day trip to vegas and found some new
things
> to do but mostly things that i considered positive before just
werent
> the same.i could write a bunch of pages but i'll just stick to
this
> topic for now.ive seen discussion on here before about the wynn
> buffet for your points and it has always confused and amused me
> because i always get a different answer every time i go to the

wynn

> booth.this time i was there under the 3 free nights with 200

free

> play at encore.i checked in without a problem room was nice but

i

> actually thought not as nice as regular room at wynn.i then took

my

> registration letter to redcard booth to get my freeplay. while
> yes.i said 1500 would get me two buffets and a line pass.he said
sure
> just return to booth and have them put on your card.over next 24-

36

> hrs i accumulated about 4000 points playing $1 8/5 bonus
> progressive.i still had one night to go but wanted to eat at the
> buffet with a friend. i went back to the booth and there was a

girl

> there who was new and said she didnt know how to do it. so, she
> called someone else over and they told her that i could have the

2

> buffets and what to do .the girl still couldnt issue it so they
asked
> a supervisor who had just came over to do something else. he

looked

> at my account and said you arent eligible because under this

offer

u
> need to accumulate about 4000 points per day(12000 for the trip)
> before they will issue any further comps. i said i thought the
rooms
> are free. he said they are.i said so if i sit here for three day
sand
> dont play i dont get charged for room.he said right. but if i

play

i
> still dont get anything becuse it is being deducted against the
free
> room i already had.he said that is correct. i said the problem

is

> that this system changes every trip i come here. he said it is
always
> consistent. i said if i stay at harrahs for 5 nights free and

then

> play i accumulate additional comps. they dont stop me from

earning

> additional comps for playing.his answer was " well they have

like

> 200 casinos and we have two" i said thanks you saved me from
playing
> anymore.........etc, etc

There is no greater turnoff to a potential reader than being
confronted by a vast sea of uninterrupted black.

If you really want people to read your posts, you might try some

of

···

--- In vpFREE@yahoogroups.com, "neilemb" <nembree@...> wrote:

--- In vpFREE@yahoogroups.com, "dynamite9758" <dynamite67@> wrote:

at > the > > booth i asked the guy if i get 750 points i get a free buffet he > said

the following:

1. Capitalize the first letter of the first word of a sentence.
2. Capitalize "I".
3. Leave two blank spaces between sentences.
4. Use shorter sentences.
5. Use paragraphs.

dynamite9758 wrote:

>thanks for your useless comments.

Please don't take serious exception to neil's suggestion.

I'll grant that it was offered a little tersely and matter-of-factly.
But my take is that all he intended was to advise on how to make your
posts easier to read and digest.

I highly valued your Wynn observations, not to mention your posts in
general.

- Harry

I agree with neilemb. I usually disregard most posts that don't
use paragrahs and/or do not use proper capitalization. Not using
paragraphs and not using proper capitalization make messages
much less attractive to read.

I assume that, if the author didn't take the time to write it properly,
it is not worth my time reading their message.

···

On 1/20/09, neilemb <nembree@rogers.com> wrote:

If you really want people to read your posts, you might try some of
the following:

1. Capitalize the first letter of the first word of a sentence.
2. Capitalize "I".
3. Leave two blank spaces between sentences.
4. Use shorter sentences.
5. Use paragraphs.

[Non-text portions of this message have been removed]