Last year my friend and I were playing VP at our home
casino when a guy sitting behind us won a large
jackpot on another VP machine. He was paid and happily
left.
A little while later, someone else sat down at this
machine. He did not play. Apparently, the casino
employee who paid the jackpot winner, had forgotten to
register the win on the machine as "paid". Therefore
it looked like the guy who was now sitting at the
machine had won this jackpot and was waiting for his
pay.
Sure enough after a couple of minutes an employee came
by, congratulated the "winner" and went off to get the
money. Soon he came back with more employees in tow
because somehow the "win" wasn't registering in their
computer. After a while five or six different
employees were standing around the "winner", including
a supervisor. When it became clear that they were
ready to pay the "winner" because they couldn't find
out what was wrong, my friend and I had to decide what
to do.
We did not know the "winner". We did know all of the
casino employees who all had been working there for
years. The employee who paid the real winner, was one
of the nicest people working in the casino. He often
took care of us with free drinks (in this casino
normally only high rollers, which we are not, get free
drinks). He was likely to get part of the blame for
the mistake of not registering the pay if they found
out later what went wrong.
On the other hand, if the guy who was trying to hustle
the casino realized who tipped off the employees, he
and his friends might not take too kindly towards us.
We didn't want our heads bashed in when we left later
that night! Plus it seemed the "winner" had not
deliberately set out to get the money that didn't
belong to him; had possibly not even noticed where he
sat down. He just didn't say "no" when someone walked
by, saw the win and offered to get him cash! And on
the third hand, we weren't without sin ourselves
having profited years ago from a computer malfunction
regarding points which lasted for months (and after
they fixed it, the same malfunction happened again a
year later and lasted AGAIN for months - it was a
mistake that benefit many if not all patrons and
nobody ever got called on it afterwards as far as we
know).
My friend and I weren't sure we were the only ones who
realized what was going on, but no-one else
intervened. Finally we made a decision. My friend
stealthily tugged the sleeve of one of the employees
we knew and whispered that this jackpot had already
been paid to someone else. The employee immediately
left with the supervisor. They went back to the
computer, talked briefly and came back to question the
"winner" in a far less friendly tone than they had
before. Before long they asked the guy to accompany
them to a backroom and that was the end of it.
Later that evening we were given an unlimited comp
voucher for dinner and drinks in the restaurant
(again, something quite extra-ordinary as this casino
doesn't give out food or beverages as comps except to
high rollers). While we were happy to receive the comp
and did accept it (free food is free food after all)
we did feel somewhat awkward about it; it felt a bit
like we were getting rewarded for squealing.
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