vpFREE2 Forums

What Happened?

#1

Hi Jemeka......when things like that happen, it is very frustrating. Did the
second button possibly "stick" or have a very quick response to pressing it?
I have noticed that some buttons will actually Hold and then Unhold a card
very quickly with the same press. I usually move to another machine after I
notice it didn't hold what I wanted.
But that's not to say the machine didn't make a mistake by itself. The casino
will never admit an error like that. (It took me 40 minutes to get my money
back from a one-hundred dollar bill that was accepted by a VP machine last
week-end, but the credits didn't show.) After checking the memory, they said
I had only put in a ten dollar bill, and I'm thankful for that, because after
vowing to handcuff myself to the machine until they opened the bill acceptor
and check the last bill in there, they soon did just that and found out it
was indeed a hundred dollar bill.
Your problem is a bit more difficult to prove, I must say. But since it was
always the second button, I would say it was a loose connection behind the
front panel. Try to move to another machine when things like these happen.

Good luck in the future.
K

#2

Actually, sometimes they do. Most VP and slot machines in most
casinos have disclaimers printed on them which say that any
malfunction voids all plays and pays. However, I have on several
occasions been paid by a floorperson when a machine failed to hold a
card which I had tried to hold. On one of those occasions a 50c DB
machine at the Gold Coast failed to hold one of a pair of deuces,
causing me to end up with trip deuces instead of quad. I called a
floorperson over, she called a technician, they found the button to
be defective, checked the deal and draw for the hand, and they paid
me for the quad deuces. By the way, at that time, Gold Coast did NOT
have the "malfunction voids all plays and pays" disclaimer on their
machines. (I don't know if they have since added it.) When I asked
about the lack of the disclaimer, I was told that it was their policy
to be fair with their customers, and if a malfunction could be
verified they wanted to make things right. However, I have also been
paid at other casinos for hands lost due to malfunctioning hold
buttons, and those casinos DID have the disclaimer on their machines.

I remember an incident back in 1983 at the Peppermill in Reno. I was
playing a quarter slot machine, two coins in for each spin. The
first time I hit a winning combination, I only received the one coin
payout, and when I looked at the machine, it showed that I had played
only one coin. On the next spin, I watched to be sure that my two
coins both registered, and they did.....but as soon as I pulled the
handle, the coin register went back to 1! As it happened, I hit
another winning combination on that spin, and I called a
floorperson. I told him what had happened, and he made note of the
winner I had just hit, and asked me to play two coins again. I did,
and sure enough, when I pulled the handle the same thing happened.
He immediately paid me the balance of what I should have won on that
second spin, but he couldn't pay me for the prior winner because he
hadn't seen it. (The machine was an old mechanical reel machine, and
there was no way to verify prior spins.)

So, sometimes casinos do make things right. My advice would be that
if you are not treated fairly where you are playing, take your
business somewhere else.

Regards,
Perry

ยทยทยท

--- In vpFREE@yahoogroups.com, carbfree@a... wrote:

The casino will never admit an error like that.