In general, obviously everyone should check their credit card receipts each
month to make sure all bills are correct. But also be on the lookout for
erroneous charges from Vegas casino hotels.
For the last 5 months I have had an error on every bill! One was Wynn, 1
Caesars, 2 Paris/Ballys, and one Aladdin! Showing errors are equal
opportunity. It does seem like the error rate has gone way up in Vegas, because I only
remember 1 or 2 other errors in the last 6 years I've lived here!
Some of the problems:
Caesars - when I checked in for 1 room, they thought my husband also had a
2nd room. We got 1 room and checked out with 0 balance (free rooms,
naturally), but didn't check his "folio" on the room. They charged him as though he
had to pay for part of a room....or something like that. Now I check both our
names and folios when I check out! Getting a Zero Statement when you check
out isn't enough to avoid errors.
Aladdin - I don't know - they said something like a charge for a fax (didn't
use) and some other charge - total $24.
Paris - some food charge that should have been comped showed up.
Paris - weird charge supposedly for a room I had cancelled, but the date was
for a night that hadn't even happened yet! And I never had booked a room on
either the date of the charge or the future date. I didn't stay at Paris on
that date either. Also I'm 7* with free rooms! I think maybe a host
erroneously booked a wrong night (like the same day in the wrong month)? perhaps?
Unknown.
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If this happens to you - dispute charge with credit card company. Call the
hotel and ask for accounts receivable, or the front desk (or both!). Keep
checking and calling if the credit fails to appear after about 10 days.
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Finaly comment - this is annoying!!!
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