Hey, it's a business. It's not UNICEF...
···
--- On Sat, 5/2/09, Barry Glazer <b.glazer@att.net> wrote:
From: Barry Glazer <b.glazer@att.net>
Subject: [vpFREE] Re: Venetian Palazzo 9/6 Changes
To: vpFREE@yahoogroups.com
Date: Saturday, May 2, 2009, 5:58 PM
3d. Re: Venetian Palazzo 9/6 Changes
Posted by: "Badboyz" lee1268@gmail.com blazing_777
Date: Fri May 1, 2009 8:53 pm ((PDT))Hi,
I am going to ask a dumb question, here goes. If the V/P has it in print (their
brochure)that Gold members earn 1 point for every $2.50 coin in could they
"overnight" simply put a sticker on a machine and change the terms of agreement?
Is it really that easy for the casino to do something like that? I would
believe somewhere in fine print, like your credit card agreement that no one
bothers to read, it gives them the right to change, alter or amend their part of
the agreement. But, anywhere must it specifically says 9/6 JOB? I know if my
utilities company's request for a rate hike they have to file with the Consumer
Affairs. Cable TV, telephone and even my garage companies gives a 30 days heads
up notice on rate hikes. I realize that casinos are private companies but are
they govern by anyone agency? Something CCC should look into or we just take
what's thrown at us? Just venting. Thanks.
As you observe, it is likely in the fine print, or some other literature about their "favored players" program, that they can change it at any time (and likely without telling you; at least it seems they had the courtesy to put a sticker on so you'd know in advance of your play). It might even be fairly obscure, such as "see management for details", where the details are in some long corporate policy available only on request and not at your own convenience.
Like the other companies that you mention, the new "terms" are often not easily known (no letter clearly stating "hey, we're about to give you the shaft"), and you may have signed something when you signed up agreeing to "their" rules, whether you realized that's what you were signing or not, or they may have something in the policy like "use of the card constitutes agreement to our rules".
Consumers of everything are at the mercy of big business; patronize those that respect that by treating you fairly and providing you with clear and open communications about their policies and changes to them, and complain loudly and with your feet for those that don't.
Or forever hold your peace.
There may be a few laws protecting consumers against the most egregious abuses, but certainly not enough.
--BG
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