Hi,
Venetian
We stayed at the Ventetian on a (3) nt comp that included $50 Freeplay and $50 F&B. Last year we stayed there on the same offer and gave them about 20K play over the 3 days. This year we played about 95K there over the three nts. When I went to check out, they wouldn't com p any room charges above the offer. The woman at the host booth was rude and pretty snobby. We had seen Blue Man Group and also had a dinner charged to the room. Is this typical for the Venetian? Could the reason they wouldn't comp anything be because of the little play last year? To top this off, service was poor and food (especially the breakfast) was fair.
TI
We also stayed at TI on a (3) marketing comp in a mini suite with $250 FP and $100 F&B. We played almost the exact same amt 98K over the (3) nts. When we went to check out, we spoke with a host who comped all charges includning dinner in Francesco's, (3) Mystere tickets and (3) breakfasts. He also said he would bring us in anytime RFB.
I couldn't believe how differently we were treated at what I consider comparable properties for the same play. If this is typical, why would anyone stay at the Venetian?
We won't be back to Venetian unless it is to burn them on a future offer that does not require a minimum amount of play.
Joel
[Non-text portions of this message have been removed]