Others wrote:
Of course, I also don't tip dealers - just because they do their job
with a pleasant demeanor. However, I *will* tip a dealer if he's
been helpful to me (such as reminding me to place the odds on
my pass line bet). And, I've even tipped change persons when
they assist me in locating a specific machine I'm looking for or
held my machine while I used the restroom.I agree that tipping is a thank you gesture. But, I think that it
should be done when they have actually done something to thank
them for. Simply being friendly while giving me cash for my chips
(or TITO vouchers) isn't worthy of a tip, IMHO. And, I cannot think
of anything that a cashier would do for me which would warrant a
'thank you' gesture from me.
...
Tips in gaming are for something extra not just doing your job.
There are exceptions on case by case.
I have a lot of strong opinions about tipping, and in this case...
I respectfully disagree. Tips are expected to be given to dealers, and their income relies on tips substantially, to the point, as I understand it, that they get minimum wage or are perhaps even exempt from the requirements to pay minimum wage.
I DO recognize that most games have a minimum player edge, and that it's very easy to give that edge away in tips -- so I tend to be a "small" tipper for dealers - but a consistent one -- and it should occur whether you are winning or not (why should their livelihood depend on whether or not YOU were lucky?).
It is my understanding that other employees are NOT considered to be tip-dependent by their employer, and I think cashiers are among them -- so I am far less likely to tip a cashier, although I have done so on rare occasion (multiple transactions at a single visit to the cage, or a special request that my chips be provided in a specific configuration - eg, $200 green, $80 red, $20 white -- or that my cash, when going the other way, be in a special configuration, eg, asking for one or more of the larger bills to be broken down in a specific manner).
Anyone who has done a "service job" where the income is dependent on tips (as I have, long ago, but you don't forget) understands the importance of tipping to maintain the presence of that employee -- we don't want to end up with dealers (or cashiers, for that matter) where, unlike the current rare incident that might happen, errors are rampant due to incompetence or dishonesty and you constantly have to worry about whether mistakes are being made or you are being cheated - because that's the best they can hire for the money earned.
In addition, tips can be reduced, or no tip at all given, for substandard service, and can be increased for special or extraordinarily good service. The "standard" should not be what YOU think, but what the industry seems to establish as "average" performance, unless it happens to be a category where it seems like no one does their job very well.
The best employees in their category should get more than the others, to encourage them to continue and to encourage others to try to do better.
--BG
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