Next time you eat there, pay with a credit card. I fthey charge you dispute the part not mentione das extra in th emenu. The casino will be forced to respond to the credit card company and will probably wmbarrass themselves in the process
···
From: jtpage552@juno.com
Reply-To: vpFREE@yahoogroups.com
To: vpFREE@yahoogroups.com
Subject: [vpFREE] The most amazing thing at El Cortez
Date: Sat, 28 Jun 2003 03:13:24 -0700I went downtown Friday night to do the 3x points thing at the Plaza.
Most of the 8 FPDW were taken. One fellow was playing two machines while
standing up. I hit the Deuces and ran the count up to almost 600 coins,
cashed out at 500 so a very good night indeed for a couple hrs play. My
worst losing streak was at the Plaza, $700 in three hours.Now, I have a craving for the Rib Eye steak breakfast at the El Cortez.
Go there, sit down order;Kathleen0053: Ok, that's medium rare, over easy, with sour dough
toast.
JT: Yes.
Kathleen0053: There's a thirty cent extra charge for sour dough toast
sir.
JT: Wow! I've been coming here for years and you've never charged me
extra for sour dough toast before.
Kathleen0053: SIR! (clearly with an attitude) I've worked here seven
years and we've always charged extra for rye or sour dough toast.
JT: (raising his voice) I've lived here 14 yrs and eat all over town.
Nobody charges extra for sour dough toast. I know where it's baked,
that bakery on Charleston near I15. It's just bread, nothing special.
Kathleen0053: SIR! I'd like to help you out but they've installed
five extra cameras in here.
JT: It's not a big deal, thirty cents. Go ahead and charge me. I've
just never ever heard of such a thing.
Kathleen0053: I'm just following orders. I don't set the policy.
JT: I ate recently at the Plaza coffee shop and remarked to the
waitress how much I liked the sour dough toast so she brought me an
extra order of it with my breakfast.A long interlude. Kathleen0053 passes by and glares at me. I open the
menu to see where it states the extra charge. I see "30 cents extra for
Rye toast" Nothing about sour dough. Kathleen0053 returns with my order.JT: You're in more trouble now than the five extra cameras could ever
allow for.
Kathleen0053: What do you mean?
JT: There is no mention on the menu of thirty cents extra for sour
dough toast only rye toast is mentioned.
Kathleen0053: SIR! I can let you talk to my supervisor if you would
like.
JT: Yes, get the supervisor this is ridiculous.
Supervisor: Sir. We've always charged extra for sour dough toast.
JT: How can you do that when it's not on the menu as extra.And so on and so forth. I got the name of the food and beverage manager,
Dave Williams, and will call him in the morning. Guess what. I left
Kathleen0035 a normal tip, knowing it would catch her off guard.
JT________________________________________________________________
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