The Good:
(a) The Club 55 promo: if you over 55, then 100 base points gets you $5 food comp and $5 free play Mon thru Thursday
(b) $2.99 pancakes as late night special: 3 big pancakes, bacon or sausage and a cup of Starbuck coffee Sun to Thur from 12 midnight to 6 or 7 am. Since it's not advertised (i.e. not on the menu), you need to ask for the pancake special.
(c) Multiple point days
(d) Numerous 99%+ VP machines in $1 and up
The Bad:
(a) Slot club has a "Please don't ask so you won't make us not tell you" policy -- however, one or two persons did give away the secret formula
(b) The multiple point days EASILY takes over 24 hours to appear on your account. If you play a 9X promo, expect to be there for two full days to get your 8X in bonus points.
(c) Points are being deducted for unknown reasons; the slot club members are unable to help you.
The Ugly:
(a) You WILL NOT get $100 in free play if you are a "Gold Member". For the past three months, RH ran a promo where each daily swipe reveals a letter and if you collected 5-letters such as "P-R-I-Z-E", etc, they gave you $100 in free play. Don't worry, the letters are NOT random and Gold Members will never get the last letter. If you are an Elite Member, then the average winning is twice or $200 depending on how often you swipe your card and your Avg Daily Theo and a couple of other factors.
(b) Monthly mailers are quite low for the coin-in. Red Hawk sends mailers where you get $XX for Mon-Thur and $XX Fri-Sun. I've spoke with a number of high coin-in players, i.e at least $10,000 coin-in a day playing SLOTS, and they get $40 MAX for each period or $80 for the week.
(c) Marketing people who are clearly nutcases or simply player-unfriendly. Some promo's starts at 4 AM. Some promo's end at midnight. Your daily swipes is based on the gaming day ending at 11:59:59 pm or one second before midnight. Some promo's start at 6 pm. Some promos end at 6 am. I could go on.
Good luck.