vpFREE2 Forums

Surprise

#1

This morning, Mr. Total Recall left the machine he'd been playing at the Eastside Cannery without bothering to cash out the voucher. When he thought of it several minutes later, the money was, of course, no longer there.

He contacted a slot supervisor, Bob Del Rio, who checked his computer and stated that the ticket had been redeemed at a kiosk

Instead of the expected, "sorry, too late (with the implied) you idiot", Bob said to please wait.

He contacted security, who viewed their tape, identified the thief, found him still on property and interviewed him.

The money was returned after being recovered from the villain (who was trespassed from the property).

It is a pleasure to report that casino personnel expended such an effort on behalf of a player.

PS: After spending so much time and energy, they politely, but firmly, declined to accept any gratuity

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#2

That is amazing. Now I'm really having an emotional crisis. Here, the
security guards did something absolutely extraordinary. Previously, they
detained and violated the civil liberties of a patron for absolutely no
reason, putting them on Jay-Pawl's personal blacklist. Now where do they
stand?

···

On Thu, Oct 22, 2009 at 6:02 PM, Richard Gordon <theolflash@cox.net> wrote:

This morning, Mr. Total Recall left the machine he'd been playing at the
Eastside Cannery without bothering to cash out the voucher. When he thought
of it several minutes later, the money was, of course, no longer there.

He contacted a slot supervisor, Bob Del Rio, who checked his computer and
stated that the ticket had been redeemed at a kiosk

Instead of the expected, "sorry, too late (with the implied) you idiot",
Bob said to please wait.

He contacted security, who viewed their tape, identified the thief, found
him still on property and interviewed him.

The money was returned after being recovered from the villain (who was
trespassed from the property).

It is a pleasure to report that casino personnel expended such an effort on
behalf of a player.

PS: After spending so much time and energy, they politely, but firmly,
declined to accept any gratuity

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

#3

What a great story!! i am so happy for you. That says a lot for the guys and gals at Eastside. congrats to them and also to you for getting your money back...Annie

···

On Oct 22, 2009, at 9:02 PM, Richard Gordon wrote:

This morning, Mr. Total Recall left the machine he'd been playing at the Eastside Cannery without bothering to cash out the voucher. When he thought of it several minutes later, the money was, of course, no longer there.

#4

Just out of curiosity, how much money had he left in the machine? I did
something similar at the Borgata, and went thru everything with security,
but did not have a happy ending as you did.

Rob

···

---
Rob Rosenhouse
Verona, NJ
Mike Ditka <http://www.brainyquote.com/quotes/authors/m/mike_ditka.html> -
"If God had wanted man to play soccer, he wouldn't have given us arms."

On Fri, Oct 23, 2009 at 1:54 PM, Ann Gauvin <ride3843@ride.ri.net> wrote:

On Oct 22, 2009, at 9:02 PM, Richard Gordon wrote:

>
>
> This morning, Mr. Total Recall left the machine he'd been playing at
> the Eastside Cannery without bothering to cash out the voucher. When
> he thought of it several minutes later, the money was, of course, no
> longer there.
>
>
>
>
What a great story!! i am so happy for you. That says a lot for the
guys and gals at Eastside. congrats to them and also to you for
getting your money back...Annie

[Non-text portions of this message have been removed]

#5

This morning, Mr. Total Recall left the machine he'd been playing at the Eastside Cannery without bothering to cash out the voucher. When he thought of it several minutes later, the money was, of course, no longer there.

He contacted a slot supervisor, Bob Del Rio, who checked his computer and stated that the ticket had been redeemed at a kiosk

Instead of the expected, "sorry, too late (with the implied) you idiot", Bob said to please wait.

He contacted security, who viewed their tape, identified the thief, found him still on property and interviewed him.

The money was returned after being recovered from the villain (who was trespassed from the property).

It is a pleasure to report that casino personnel expended such an effort on behalf of a player.

PS: After spending so much time and energy, they politely, but firmly, declined to accept any gratuity

Approximately two years ago, I had the same happy ending at Casino Rama. Slot and security personnel collaborated to have the $300 I had left on a machine returned to me.

This was not the first time I had left credits on a machine (how lax can one person be?). Unfortunately, on the previous two occasions, (Barbary Coast and Las Vegas Hilton), casino staff either could not, or would not, be of much help, and I had to eat the loss.

···

--- In vpFREE@yahoogroups.com, "Richard Gordon" <theolflash@...> wrote:

[Non-text portions of this message have been removed]

#6

Wasn't that at Cannery North?

···

--- In vpFREE@yahoogroups.com, Jason Pawloski <jpawloski@...> wrote:

That is amazing. Now I'm really having an emotional crisis. Here, the
security guards did something absolutely extraordinary. Previously, they
detained and violated the civil liberties of a patron for absolutely no
reason, putting them on Jay-Pawl's personal blacklist. Now where do they
stand?

#7

--- In vpFREE@yahoogroups.com , "Richard Gordon" <theolflash@...> wrote:

Approximately two years ago, I had the same happy ending at >Casino Rama. Slot and security personnel collaborated to have >the $300 I had left on a machine returned to me.

This was not the first time I had left credits on a machine (how >lax can one person be?). Unfortunately, on the previous two >occasions, (Barbary Coast and Las Vegas Hilton), casino staff >either could not, or would not, be of much help, and I had to eat >the loss.

This should make you feel better. Before I started to play Video Poker, I was a "slot runner" ie. I would quickly play five turns on one machine and then quickly go to another. On three occasions I left money in a machine. All three times were at the Mirage. On none of those occasions was I ever gone more than one minute before I noticed my error. One time it was less than 20 seconds. All three times the money was gone. The Mirage could have cared less, after all it was not their money. I filed a complaint on all three occasions with the casino. I never heard from them although they were able to trace the tickets to their cash out points. The amounts were substantial. $175.00 being the smallest. I'll never play at the Mirage again. It's never happened since. I think I finally learned my lesson.

Moe Couture

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···

----- Original Message -----
From: "neilemb" <nembree@rogers.com>
To: vpFREE@yahoogroups.com
Sent: Saturday, October 24, 2009 1:11:45 PM GMT -05:00 US/Canada Eastern
Subject: [vpFREE] Re: Surprise

#8

I had a similar experience at the Palms a couple of years ago. I left my machine literally for 30 seconds to walk around the end of the bank to talk to my wife and came back to find my machine cashed out. I went immediately to security, they got the number of the ticket out of their system after I told them what machine I was playing, voided the ticket in their system and then caught the thief trying to cashier the ticket at an automated kiosk

It was a good lesson. There are too many desperate people in LV to EVER leave your machine, even for 30 seconds.

rob

···

--- On Fri, 10/23/09, Ann Gauvin <ride3843@ride.ri.net> wrote:

From: Ann Gauvin <ride3843@ride.ri.net>
Subject: Re: [vpFREE] Surprise
To: vpFREE@yahoogroups.com
Date: Friday, October 23, 2009, 5:54 PM

On Oct 22, 2009, at 9:02 PM, Richard Gordon wrote:

This morning, Mr. Total Recall left the machine he'd been playing at
the Eastside Cannery without bothering to cash out the voucher. When
he thought of it several minutes later, the money was, of course, no
longer there.

What a great story!! i am so happy for you. That says a lot for the
guys and gals at Eastside. congrats to them and also to you for
getting your money back...Annie

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