6a. Re: STAY AWAY FROM NEW YORK, NEW YORK
Date: Wed Jan 2, 2008 5:50 pm ((PST))I agree and found the e-mails between me and my host (which i have pasted below)
regarding my last two trips to NYNY.It seems that he is correct and that for some reason tihs trip I was RFL instead
of RFB which I was the previous trip.Based on the e-mail, is NYNY obligated to pick up a certain amount of F&B? If
they are, does anyone know what that amount is? I may not let this drop if I
have recourse based on principal.
My experience with "limited" comps is that they'll pay for room, and for food and beverage (the latter may or may not include booze), at their "regular" restaurants. "Full" RFB usually includes the gourmet restaurants. I haven't had any restrictions as to what I could run up at the "regular" restaurants, and would often order a steak and eggs breakfast at the "coffee shop" but request that the usual steak be replaced with the dinner steak from the dinner menu.
For dinner, anything on the "regular" restaurant's menu was OK. The only limit was often on the number of diners - if I traveled with my wife AND her mother (someone had to keep my non-gambling spouse company while I did all that degenerate gambling), I had to get approval for a third diner at the meals.
With full RFB, I've never had any problems with going to gourmet restaurants and getting whatever I want from appetizers to desert and a nice wine -- except once I ordered a $120 bottle of wine, and they said there was a limit on how expensive the wine could be -- and I asked them to call down to my slot host, and they got that approved too.
But again, there WAS a limit on number of diners -- subject to special approval.
This is all "old news", though -- my play now that I've retired is at a much lower level, and the "good life" is over.
My lower-level play is, of course, accompanied by the lower level of comps that most casinos are now giving anyway.
Generally speaking, their policies are based on some formula or estimate, either of which may be flawed, giving them an EXPECTED win from the player, and then a casino policy as to how much of that will be "given back" in comps. And of course, the true value of a comp is relative - not only is the value to the player of a comp room much less than what the charge would be if the room was not free (usually, since the room prices are usually artifically high), but the same usually goes for the meals, which also cost the hotel less than the menu charges, and for which many of us would not pay the menu prices for the value and food received.
The one thing I have NOT had any luck with is geting my airfare refunded, except for one Harrah's promotion that promised it in the coupon.
I'm quite certain each casino has a set of rules and can explain them -- just ask someone OTHER than your host what the difference is between RFL and full RFB; I expect it is where you can go, and not a dollar amount.
It's quite common for mid-level players to have the gourmet restaurants excluded from their otherwise unlimited comps, in my experience -- but some casinos may have switched from this approach to a dollar-limited approach; I don't know.
--BG
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