vpFREE2 Forums

Station Casinos Status Downgraded?

#1

It sounds like everyone's status on their Stations' online account is wrong. Mine too. Their website has had issues since the new one was introduced a few months ago.

Trying clicking on "Contact Us" there and let them know what's wrong. Maybe it will eventually get fixed.

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--- In vpFREE@yahoogroups.com, Lu Ann <lu_ann@...> wrote:

It happened to me too. As of 12/31/11 I was
President with status through 7/1/2012. Now I am
gold through 7/1/2012, very surprised to see that
error. My slot host is not very accommodating;
anyone know who to complain to?

#2

Stations has a habit of computer errors that tick people off. I guess they are hoping people won't notice.
Their campaign should be "WE LOVE LOSERS"
If you win, or keep track of your points you will be at the players club constantly correcting errors or complaining you did not receive a mailer!

···

--- In vpFREE@yahoogroups.com, "st.tropez97" <st.tropez97@...> wrote:

--- In vpFREE@yahoogroups.com, Lu Ann <lu_ann@> wrote:
>
> It happened to me too. As of 12/31/11 I was
> President with status through 7/1/2012. Now I am
> gold through 7/1/2012, very surprised to see that
> error. My slot host is not very accommodating;
> anyone know who to complain to?

It sounds like everyone's status on their Stations' online account is wrong. Mine too. Their website has had issues since the new one was introduced a few months ago.

Trying clicking on "Contact Us" there and let them know what's wrong. Maybe it will eventually get fixed.

#3

It seems that a lot of peps has this problem. Wife was told at the booth that there is a glich in the program and it should be fixed soon. SURE! At times, these boothlings should be more responsive to the customers feelings. The higherups should have to face the public and not put the burdon on the know nothings.
Too bad we, the players(who bought and paid for the casinos, whoever owns it), do not have a say so in the hireing of management. HEY OWNERS, they are screwing up your bottom line in the long term. Can you put that in the works???

···

===============================================================

--- In vpFREE@yahoogroups.com, "st.tropez97" <st.tropez97@...> wrote:

--- In vpFREE@yahoogroups.com, Lu Ann <lu_ann@> wrote:
>
> It happened to me too. As of 12/31/11 I was
> President with status through 7/1/2012. Now I am
> gold through 7/1/2012, very surprised to see that
> error. My slot host is not very accommodating;
> anyone know who to complain to?

It sounds like everyone's status on their Stations' online account is wrong. Mine too. Their website has had issues since the new one was introduced a few months ago.

Trying clicking on "Contact Us" there and let them know what's wrong. Maybe it will eventually get fixed.

#4

We stopped in from out of town at a Station one time to play for a few hours. At that time I had free play available on my card, but the computer was down the entire time we were there so I never was able to get it. It vaguely seemed like they should do "something" to make up for that, but we had a great session so I didn't really care. Still, wasn't a good thing.

Valerie

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