First, all hot food in Las Vegas Diamond lounges is apparently gone -
whether you arrive early or late. Also gone - sandwiches.
If anyone else writes Mr. Loveman, please post his reply when you ask why is
the hot food and sandwiches gone from all Vegas properties, just in Atlantic
City, mini-buffets continue in their Diamond lounges and the 7* lounge
continues.
His answer regarding the elimination of the 7* Diamond lounge to provide
more high-end gaming areas doesn't really jib with the fact that at the same
time Diamond food service goes way downhill in all Vegas properties. Also, it
would seem to me to make more sense, if that were really what were going on,
to at least convert Caesars lounge in the Baccarat area into a 7* facility for
example, or turn it into more gaming.
As it is, that area still seems to have some fruit, sandwiches, and congee,
and is aimed at Asian gamblers.
I suggest that other Diamond and 7* members who frequent Vegas continue to
write to Mr. Loveman, as well as contact your hosts and the Total Rewards club
to express your displeasure.
Try these addresses:
_gloveman@harrahs.glo_ (mailto:glove…@…com)
also
David Norton
SVP Relationship Marketing
Harrah's Entertainment
w: (702)407-6467
C: (702)524-8377
_dnorton@harrahs.com_ (mailto:dnor…@…com)
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