I've been fairly amazed with the cross-the-casino lines at the Palms for the
scratch-and-win promotion these past few days. I'd imagine that a lot of
their players are mighty pissed off waiting in line for 30 minutes only to
receive the dreaded "mystery gift."
Do you think that it was just a massive logistical miscalculation in terms
of the resources they'd need to successfully execute the promotion and meet
the demand, or do you think they intentionally deployed an inconvenient
promotion to reduce their costs or perhaps weed out low-rollers who are only
coming in to scratch and leave?
After all, a $270,000 giveaway only costs $135k if people are turned off
enough to stay home half the time.
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