Bill,
I agree that $875,000 is a pretty big award for what happened. All I read is what was published in the local papers.
There was another case at Greektown casino in Detroit. A woman was betting $25 a hand and the pit boss came over and said that she had been over paid on a hand 2 hours ago and she needed to give back the $25. She asked for some proof. The pitboss said give back the money or we will kick you out and never let you return. No video tape, no proof, no nothing.
I don't know if she sued or not. I understand that casinos are businesses but it sure seems like they have a one sided view of disputes. It's our way or we kick you out. I don't think a huge award for bad decision by a security guard is the answer but there needs to be a little more balance. I'm sure the casinos have a different opinion and probably deal with a hundred scam artists a day. Maybe they think the strong arm tactics make a statement.
When I was booted out of Greektown, 4 security guards surrounded me and walked me out. Now, I knew the vp of player development and all the executive hosts by name and had dinner with the vp of slots, so it's not like I was a stranger to the casino. Why the big show? All they had to do was ask me to leave. It almost seems like some casinos enjoy belittling their customers.
John Zaroff
Delphi Electronics and Safety
313-996-3682 (w)
313-378-2987 ( Cell)
3133782987@vtext.com ( text page)
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