What if it had gone the other way - ie - the casino changes a machine
from $1 to $20 and forgets to increase the cashback rate?
If you played for a few hours at a $20 machine, received points at
only a $1 rate, and then asked for more points, do you really think
they'd honour their mistake?
Here's a real-life example. Casino Rama - Orillia, Ontario. I was
checking the pay schedules in their "high-limit" room (read $5).
Noticed a player's points were very low, and accumulating slowly.
Waited for her to finish, and took that machine. I checked my point
balance, sat down and played 10 hands, and checked points again -
they were awarding at only the 50-cent rate. Checked others - the
whole bank was like that. Called for a slot person, who called for a
supervisor, who called for a tech, who called for a manager. I played
a few more hands to prove it to them.
That was over a year ago - since then I've had several phone
converations with the slots manager - he initially stalled, saying he
was waiting for someone to return from vacation - then resorted to
avoidance - he simply quit returning my calls.
I returned twice for concerts, and each time checked these machines -
still awarding points at 1/10 of the posted rate. On the first trip I
filled out a complaint form with the slot club. No reply.
My conclusion - they know about it, are content to rip off their own
customers, and practice deceit by posting rates they know are wrong.
Now, for those of you who would take the moral high road on Danny's
issue - don't you think that's being a little naive?
Danny, if I had been in your situation, I would have taken advantage
of the situation - but at a reduced rate. Maybe an hour or two every
day, to "stay under their radar".
PS - I won't be around to finish this conversation - coming to town
tomorrow for 8 days - hope to see you all at the VPFREE luncheon,
business issues allowing.
Brian
···
--- Danny Perry <epoh73@yahoo.com> wrote:
A little more information but it probably wouldn't
influence your decision. I don't think it was
technically a malfunction. The two machines in
question were formally $5 and $20. Other $1 machines
were moved in around them and the panels on the two
were changed to $1, but apparently the part of the
program that awards points were not changed.
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