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Nomination For The Worst 2009 Casino "Holiday Greeting"

Aside from the fact that this "Friendly Reminder" came as part of a holiday greeting card I don't see anything wrong with it.
I'm guessing that they put the two items together in order to save money.
it is certainly inappropriate but it is understandable.
I don't see it as anything to get that upset over.

Regards

A.P.

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--- On Sun, 12/20/09, jackessiebabe <jackessiebabe@yahoo.com> wrote:

From: jackessiebabe <jackessiebabe@yahoo.com>
Subject: [vpFREE] Nomination For The Worst 2009 Casino "Holiday Greeting"
To: vpFREE@yahoogroups.com
Date: Sunday, December 20, 2009, 12:03 PM

In yesterday's mail, together with some very nice cards from a
few other casinos, I received a holiday Greeting from Jackie's
Club Cortez, the player's card club at the El Cortez.

Though the letter was signed by Jackie Gaughan, I am reasonably
sure that he had nothing to do with the letter's content. I
remember Jackie from days past, and I doubt that he would have
countenanced this "holiday greeting".

The letter was a "friendly reminder" that unless I earned a stated
numbher of points, prior to a certain date in January, that I would
lose my current high tier status on that date.

This downgrade would then cause me to lose my 2 free weekly entries into the daily slot tournament (which, though eligible each day, I never once entered when I was staying at the EC), a 50% dining
discount (I have not paid for any food at the EC in recent years)
a 50% hotel room discount )I have never paid for a hotel room at the EC), a 15% gift shop discount (I do not shop at their junky gift shop) plus some pther "special offers" and free play.

To intice me to return (I have not played at the EC since last Spring, the letter offerd me ONE 5 X points day, between the current date and the date that I am destined to lose my club status. WOW!

The letter went on to say that they understood that due to events
of the past year, I may not have been able to play my favorite games as frequently as in past years......Well, no. Not exactly. I can no longer play my favorite games at the EC, because they no longer exist at the EC. Except for a VERY few old, dirty, clunky, horribly slow
coin-droppers, there is not a decent EV game left at the EC. There is not a single decent VP game at all, (except 9/6DDB) which includes TITO.

Though I will be in LV during this time period, and have received a msiler which includes $200 of FP and a $100 dining credit, which can could be used during this time frame, I will NOT be visiting the EC
on this trip. I might have done so, and given them several hours of play during the visit, but their letter turned me off to the extent
that I will not go there now.

I'm sure that some of you will think that I'm foolish not to go the
EC, use my freebies, and then stiff them. That is something that I have never done, and I don't wish to start now. I do not believe in "burning bridges behind me", especially in the current unsettled state of full pay VP.

I'd be interested in hearing if someone received a worst "holiday
greeting" than this one.

~Babe~

I agree.

···

--- In vpFREE@yahoogroups.com, Albert Pearson <ehpee@...> wrote:

Aside from the fact that this "Friendly Reminder" came as part of a holiday greeting card I don't see anything wrong with it.
I'm guessing that they put the two items together in order to save money.
it is certainly inappropriate but it is understandable.
I don't see it as anything to get that upset over.

Regards

A.P.

part of a holiday greeting card I don't see anything wrong
with it.

···

--- In vpFREE@yahoogroups.com, Albert Pearson <ehpee@..wrote:

Aside from the fact that this "Friendly Reminder" came as

=====================================================
Sort of like, "Aside from that, Mrs. Lincoln, did you enjoy
the play?"

I'm guessing that they put the two items together in order

to save money.

That may well be, but the idea struck me as tacky. If they are
that short of funds, perhaps they should not have sent anything.

Had they said something to the effect that they hadn't seen me
in a while, and would like me to return, then made the 5 X points
day offer, I wouldn't have given the letter a second thought.
Except possibly a momentarily, regretful thought about what "used
to be". I don't believe that a holiday message should have
included the implicit threat of losing my status.

If they wished to notify me of that danger, I believe it would have
been more appropriate to do so in a separate mailing, at a different
time.

it is certainly inappropriate but it is understandable.

=========================================================
I agree with half of your statement.

I don't see it as anything to get that upset over.

Regards

A.P

I did not mean to convey the impression that I was "that upset".
I was more bemused than upset by what was, IMO, a tasteless
letter.

I try not to get upset by what I consider to be bad business practices; Rather, I get even, by not patronizing the offending business.

~~Babe~