Hi Gang:
Hedy and I just returned from a three-night stay over New Year's at Harrah's
AC. Our gambling was up and down (we wound up losing our cashback plus a
couple of hundred out of pocket), but I really wanted to comment about Harrah's New
Year's Eve party in their ballroom. To say it left much to be desired would
be an understatement.
First of all, we were told that Seven Stars members could enter the ballroom
early ... at 9 p.m, supposedly 9:30 for everyone else. Well, we arrived at
9:05 and the room was three-quarters full! We tried to sit at a table near the
dance floor (we had relatives already sitting there) but were told that the
remaining seats at that table were "reserved."
We finally crossed over to the other side of the ballroom and sat there and
immediately realized that it was freezing in the room. Everyone sitting at our
table was complaining about how cold it was. The room was dark and the low
ceiling didn't help make it feel any more roomy or comfortable. They squeezed 12
people to a table, so there was hardly any room for anything but dishes, glasse
s and silverware.
An unappetizing-looking salad was already on the table and after about a half
hour they brought out the main dinner plates. It was surf and turf, but the
lobster tail was undercooked (the filet mignon was just OK)and everyone was
complaining that their food was cold. When you mass produce meals like that it
just seems impossible to bring the food out hot. The "dessert glass" had a
couple of pieces of chocolate in it and a rose petal with a mysterious gelatinous
mass in it. Very strange!
Hedy, a very picky eater, nibbled on a piece of bread, had some salad and
drank some water. There was nothing she liked. The music was so loud it was
almost impossible to have a conversation with the person next to you and the dance
floor was small and crowded. We wound up staying about an hour and a half then
went up to our room and watched the ball drop in Times Square in our pajamas.
As a comparison, last year we attended the NYE party at the Borgata and it
was vastly superior. They offered buffet stations with a wide variety of food
including shrimp, lamb chops, chicken dishes, a carving station with prime rib,
plus delicious veggies, potatoes, salad, rolls and bread.
They also had huge dessert tables with cakes, pies, brownies, puddings, a
variety of chocolate snacks and lots of other goodies. Also, the ballroom at
Borgata was well lit, very spacious and roomy with a high ceiling and the dance
floor was huge. So, there really was no comparison.
I've already sent a letter to R. Scott Barber, Sr. VP at Harrah's,
complaining about the party and I'm sure other people will be voicing their discontent
as well. We'll see what comes of it.
We're off to Vegas Thursday for 12 days (our longest trip ever) and looking
forward to our three-night stay at the Bellagio and seeing "O." I'll post a
report when we get back.
Regards,
CoachVee (Tom V) & Hedy
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