I thought things were tighter on our last cruise, but we did receive something in our rooms, usually candies (thanks so much, I’m diabetic), 3 or 4 times.
There has been a general downgrading of benefits, though. But I’ve never NOT gotten an end of trip bill credit. I’ll admit that I’ve been very lucky on cruises and have ended up on the plus side for all except one cruise. But even so, there has always been a credit, depending on - I think - the number of credits earned. It seems to have been a varying multiple of what the free play would have been, with the multiple escalating at higher levels of points. One thing I always do, however, is go down to the host desk after 6 on the last night to make sure they’re giving me the credit.
There is the POSSIBILITY that they might have missed it and carried over your credits. On the first day, go to the casino host desk, and ask that they get in touch with the Escape and see if there’s any carryover credits. Keep going back and pestering them if they don’t get back to you. It usually takes 24-48 hours to get the response back. If you’re going on the Escape again, they should have the records right there
If they claim there’s no carryover, then you should raise a stink about it. If in fact it wasn’t an error, but a deliberate policy change, then that represents a very significant downgrade in the benefits.
Having typed all that out, there is one additional factor to consider - the comped slot tournament cruise. They are really cheap on those, as opposed to a regular Casinos at Sea comped cruise. The sort-of-explanation I got was that it is just a standard comp for everyone who qualified for the tournament, not particularly geared to your CAS-level or points.
Hope this helps, and let us know how you make out. Hopefully it was just a foul-up and will be rectified.
Certainly the game is rigged. Don’t let that stop you; if you don’t bet, you can’t win. -Lazarus Long
In theory, there is no difference between theory and practice. But, in practice, there is. -Yogi Berra
There is no such thing as luck. There is only adequate or inadequate preparation to cope with a statistical universe. -Robert Heinlein
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From: “slu…@…com [vpFREE_Cruises]” <vpFREE_Crui…@…com>
To: vpFREE_Crui…@…com
Sent: Saturday, November 18, 2017 11:05 AM
Subject: [vpFREE_Cruises] NCL CAS Changes???
We just did a one week Caribbean cruise on the NCL Escape. It was a CAS comp’d slot tournament cruise. Two things was different than our last cruise last April on NCL. No daily room amenities (except the ones upon 1st day arrival), either from the Casino nor because we are Platinum Plus. We have always received daily things throughout the cruise from both the Casino and NCL. The other thing was for the 1st time, we received NO end of trip Casino comp against our final bill. In the past 30+ NCL cruises we have always gotten anywhere from $600-$2,000 in comps against our final bill. I know it was not our play, as we played & lost double what we normally do on a 7 day cruise. We are both CAS Safire (former Gold level).
We are going on the same itinerary (because of changes due to Hurricanses) for two weeks at the end November and will cut way back if this is their new procedure.
Has anyone heard of these recent new tightening of benefits on NCL?
Thanks,
Dave