Was asked to participate in a MS poll via email. After general
attitude questions, the poll focused on attitude towards several new
possibilities which included:
outdoor dining facility,
comedy club,
pet spa and kennel,
"green" housing exhibit,
car detailing and repair services for hotel guests,
celebrity video and memorabilia shopping area.
My response was generally lukewarm to these options, why close the
cabaret and propose a comedy club? A true enhancement such as better
non-smoking VP options would be simpler and better. Why not provide
walking paths and boating to enhance hotel stays. Train hosts be
friendlier, to at least feign sympathy for client setbacks instead of
threatening their status and be proactive and call their clients and
ask what can they do from them. My most radical suggestions was to
smoke the peace-pipe with the Pequots and cooperate with them and the
State in regional tourist development such as a Six Flags.
At least MS is seriously considering enhancements and customer
preferences.
David