vpFREE2 Forums

MGM/Mirage Comps

#1

First, I was told that because I'm a local, comps I earned expired in
30 days. Then, I played heavily toward the end of a month and came
back early in the next month and tried to get a comp and was told that
I had none, since they expire at the end of each calendar month.
Then, I was told by a supervisor that this is only what the regular
employees can do for me; if I've played heavily in a recent month, I
can ask a supervisor who can give me a comp based on that play. I
played very heavily right at the end of July, but none since. Last
night, I was told that I had "lots" of comps, and that, if I played
every 24 days, they would never expire.

Which is it?

#2

At NYNY at least, comp dollar accounts for locals definitely do NOT expire, provided you play at least once every few months. We banked (and redeemed) about $1500 in comps. This comp account is shared with other MGM-Mirage properties; for example, using a "free" concert tix offer at MGM impacted our comp-dollar balance at NYNY. They tend to be rather secretive about your exact balance, although our host confided our exact balance on a couple of occasions. Also, NYNY has always been a bit "different" than the other MGM-Mirage properties, so it's possible that this does not apply at the Mirage.

John

Tom Robertson wrote:

ยทยทยท

First, I was told that because I'm a local, comps I earned expired in
30 days. Then, I played heavily toward the end of a month and came
back early in the next month and tried to get a comp and was told that
I had none, since they expire at the end of each calendar month.
Then, I was told by a supervisor that this is only what the regular
employees can do for me; if I've played heavily in a recent month, I
can ask a supervisor who can give me a comp based on that play. I
played very heavily right at the end of July, but none since. Last
night, I was told that I had "lots" of comps, and that, if I played
every 24 days, they would never expire.

Which is it?