Tom from Canton went to MGM the other day with a couple of other people. Person A asked at the booth if they had enough for a buffet. The lady said sure. Person B asked and was told the same thing. They both played and both made a little bit of cash. They went to the buffet and both were told that they no longer had enough for the buffet and would each have to pay x number of dollars. They went back to the booth asked why. The boothling told them because they won money today, their comp balance was lowered.
This is why I hate companies that don't let the patrons know the comp policies. The casinos try to convince you that comps are great and as valuable as cash but they are not. Not even close. Why can't MGM let people know what the comp policy is ? Because people would be really ticked off if they learned all the restrictions on the policies. MGM is hoping people don't really notice the problems and continue to treat comps as an unearned gift from the casino. They are not.
And then, if someone does play by the restrictive rules set by the casino, they will sometimes change the rules. Limits on gift shop comps are common. Okay, enough sermonizing. But just don't try to tell me that comps are anywhere near as valuable as cash. Unless I can deposit the comps in my bank account or bet them at the roulette table, that argument doesn't fly.
Now, onto a nice effort at a comp that doesn't quite work out. Greektown will give you 2 people mover tokens on Red Wings game days. The problem is that you have to go to booth, get a voucher signed and then go to the main cashier cage, get the voucher signed again to get the 2 tokens. Now, 2 people mover tokens is worth a buck. Nice thought but way too much effort for a dollar, especially on game days when the lines are long.
Finally, Greektown should look into the heat settings in the 2 video poker rooms adjacent to the live poker room. It had to be close to 90 in there today.
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