2.1. Re: LVA Question of the Day - 9 MAY 2008
Date: Wed May 14, 2008 8:26 am ((PDT))Hello all -
I am a server at the Palms and was present at the first two Megabucks wins
there. The first winner (not a local) was served drinks by another server I
worked with. This server did receive a $100 tip for the drinks and was grateful.
I am also aware of another time that this winner had come back on another trip
and did tip the bartender for their drinks (nothing extraordinary).The second winner was a local at our casino and I personally had known him for
over a year. During the excitement of waiting for the win verification, I served
him twice without receiving a tip. This occurs with servers on a regular basis.
I was okay with that and was really happy for the person. He did come back
about two weeks later and gave me $100 tip. I was grateful. After that he
really did not come back to play at the Palms very much and I have not seen him
in about 2 years. He did say that his own personal family was asking him for a
lot of his newly won money, so I can imagine the amount of pressure winners are
under from others once their name becomes public.In these 3 cases, the winner does not wait the entire time up at the floor, they
are taken to another room where they can relax and wait. With this third
winner, the server had not received a tip as of 4 days ago. This cerrtainly is
not indicative that she will never receive one, however she can only wait and
see.I do not know if the slot attendants were given any tip.
Regards,
Regardless of the other responses, most of which were supportive, I think it was helpful to get first-hand feedback - esp. that the $100 tips were appreciated and that the servers were grateful.
This contradicsts the hearsay and second-hand information that some have provided. I'm sure both go on.
I've had servers and help in EVERY circumstance, from taxis, to bellmen, to waitresses, to casino personnel (slot attendants, dealers, cashiers, and even floor supervisors,) who have run the gamut from very gracious, polite, and appreciative and helpful, to rude, combative, and apparently viewing their function as driving customers away.
And I've had the same with attorneys, doctors, teachers at my child's schools, and everywhere I go. The world is full of a diversity of people, and I try to judge people by how they act around me and treat me, and I'm very hesitant to judge them by how others "like them" have behaved, or by how others claim they have been treated by these people.
Sometimes additional experience changes my mind about someone, too, after I've gotten to know them better - again, either way, for the better, or not.
I would encourage everyone to do what they feel comfortable with, but not to judge each individual in a group by an impression of the group - I think that's called prejudice, albeit not racial or similar-based - but it's still pre-judging someone.
When I was working and would come home with a story of some jackpot, some of the young ladies at work would ask if I was going to share - to which I would reply (sorry if this offends anyone, but this was a while ago - couldn't do this now-a-days) - I didn't see your hand in my pocket when it was empty.
The remark was received with the humor intended - but the point was also made.
--BG
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