vpFREE2 Forums

LVA Question of the Day - 25 APR 2008

#1

Q: With the film 21 now out, there has been lots of publicity
about people trying to "cheat" casinos, but has a casino ever
been caught cheating customers?

Read the answer here:

http://www.lasvegasadvisor.com/qod.cfm

<a href="http://www.lasvegasadvisor.com/qod.cfm">
http://www.lasvegasadvisor.com/qod.cfm</a>

NOTE: vpFREE access to the Question of the Day
link has been approved by LVA and expires after
the current day for non-LVA members.

···

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This link is posted for informational purposes and doesn't
constitute an endorsement or approval of the linked article's
content by vpFREE. Any discussion of the article must be done
in accordance with vpFREE's rules and policies.

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#2

In the list of all the folks watching other folks, one was:
"...outside secret shoppers.."
  can anyone explain what these are for a casino??

I thought secret shoppers was some scam marketing job.

~M

--- QoD:

···

Q: With the film 21 now out, there has been lots of publicity
about people trying to "cheat" casinos, but has a casino ever
been caught cheating customers?

Read the answer here:

http://www.lasvegasadvisor.com/qod.cfm

************************************************

#3

Pretty funny, I like this line:
"Then you need a reputable outside company like Arthur Anderson to
audit your auditors and verify your compliance with all the local,
state, and federal rules and regulations."

http://www.reviewjournal.com/lvrj_home/1997/Mar-12-Wed-1997/news/5015949.html
http://www.reviewjournal.com/lvrj_home/2004/Mar-19-Fri-2004/business/23470565.html

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--- In vpFREE@yahoogroups.com, "vpFae" <vpFae@...> wrote:

Q: With the film 21 now out, there has been lots of publicity
about people trying to "cheat" casinos, but has a casino ever
been caught cheating customers?

Read the answer here:

http://www.lasvegasadvisor.com/qod.cfm

<a href="http://www.lasvegasadvisor.com/qod.cfm">
http://www.lasvegasadvisor.com/qod.cfm</a>

NOTE: vpFREE access to the Question of the Day
link has been approved by LVA and expires after
the current day for non-LVA members.

************************************************

This link is posted for informational purposes and doesn't
constitute an endorsement or approval of the linked article's
content by vpFREE. Any discussion of the article must be done
in accordance with vpFREE's rules and policies.

************************************************

#4

This is not a "scam", Mark. Casinos contract with organizations which
provide skilled workers for the purpose of staying in the Casino's
rooms and suites, and eating in their restaurants etc. After they
have sampled the type of service that paying customers are receiving,
he "secret shoppers" write long reports pin-pointing service problems
and identifying employees who are not performing their duties in an
acceptable manner.

I have two good friends who do this interesting work. They are both
very bright and upstanding solid citizens.

~Babe~

···

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In vpFREE@yahoogroups.com, "Mark" <mark_my_words_again@...> wrote:

In the list of all the folks watching other folks, one was:
"...outside secret shoppers.." can anyone explain what these are for
a casino??

I thought secret shoppers was some scam marketing job.