And I know I didn't earn enough comps to cover 3 nights hotel stay.
(I played ~$4000/day for 4 days = $16000)
16000 *.33% = $53 earned comps
Since I got comped, what does no marketing comps mean?
LV Hilton doesn't have Marketing comps? But I got 4days/3nights free
Based on my experience at the Reno Hilton, there are 2 types of mailed
offers, marketing and hotel. I'm not positive but it seems that if
you are instructed to call the VIP office to make reservations, the
comp doesn't come off your points. When you are told to call the
reservations number they do deduct it. I don't know which one is from
marketing and which is from the hotel. I got a 3 night offer for Jan
16-18 and it doesn't come off my points. I found this out just from
calling VIP. BTW I play about 4-5K per day.
George in SF
···
--- In vpFREE@yahoogroups.com, "David" <stut70@y...> wrote:
And I know I didn't earn enough comps to cover 3 nights hotel stay.
(I played ~$4000/day for 4 days = $16000)
16000 *.33% = $53 earned comps
Since I got comped, what does no marketing comps mean?
David wrote:
And I know I didn't earn enough comps to cover 3 nights hotel stay.
(I played ~$4000/day for 4 days = $16000)
16000 *.33% = $53 earned compsSince I got comped, what does no marketing comps mean?
This comp calculation isn't the determination of room comp
eligibility at LVH. Nor is this the type of situation to which
a "marketing comp" would refer (which would seem to be a reference to
hotel marketing, as opposed to casino marketing).
···
------
A few comments: (which are lengthy, because there's nothing simple
about the LVH comp system)
It's the case that if you stay on a hotel marketing offer (one issued
by the hotel itself to boost occupancy rather than by casino/VIP
marketing), it can be difficult (not impossible) for a host to comp
the stay after you complete your play. I.E. - Hotel Marketing comps
are not the norm.
I always recommend that a first time visitor to LVH contact
casino/VIP marketing and obtain a casino rate upfront rather than
stay on one of the hotel offers (typically a 3-day discount rate that
may include promo coin, food credits, show tickets, etc). A comp of
the casino rate after play is complete (or as early as after the
first day of play) is generally a no-brainer.
------
The $53 of "earned comps" that you note is misleading. .33% is
accurate as the current cb rate, however, there are other comp rates
that are applicable to play.
It's important to note that there are two types of complimentary
balances maintained for the player at LVH. The first that a player
will be very familar with (since the balance is viewed at the vp
machine reader or at the kiosk) are Connection Card comps -- which
are earned and pooled at all Park Place property play.
The second are host discretionary comps. These are used to cover
room comps, up front LFB/RFB approved food/beverage charges, show
tickets, etc. Note that this balance doesn't generally determine
whether a room comp might be extended -- just whether additional
comps (basically food) in addition to a room might be offered.
While additional items might be covered out of this bank, it's
generally anticipated that a player would first exhaust their
Connection Card comp balance. With the availability of the
Connection Card comp program, other host discretionary comps are an
exceptional event, not the norm.
------
The rate at which a player earns credit to the Connection Card comp
account will vary depending upon whether they come in on a room-only
comp or a room/food/beverage comp. (Room-only will be higher. Kinda
makes sense, doesn't it, since otherwise food/bev are covered
automatically)
These comps can be used to cover all meals (on a room-only comp) or
just gourmet meals (when non-gourmet are covered by your comp). In
addition, they may be used to cover any other non-comped charge
(spa/salon, etc.). (I'm currently seeing a Connection Card comp
accrual of about .2% on my JB/NSUD/AA LVH play during RFB stays.)
As far as the rate at which discretionary comps are earned (out of
which, as noted, your room is covered) is less easily determined
since this information is available only to a host. However, based
upon the limited information I've noted during stays, that rate might
easily be around .66% (providing a total comp rate of 1%, keeping in
mind that this includes room and other non-food comps).
As noted, the circumstances under which a comp might be issued
against this, outside of upfront comped food and beverage charges,
are limited and in most cases the Connection Card account would
likely have to be exhausted first.
------
As far as David's post, actually eligibility for a room comp is (as I
recall - I'm away from home) around $4K/night. This would be the
basis on which David's room was comped.
Since David's play exceeded this, POTENTIALLY a host might also comp
a very modest amount of food - however it's much more likely that any
food and beverage that he couldn't cover by drawing on his Connection
Card comp account would have to be covered out of pocket. (But it's
always worth ASKING).
- Harry
WOW..THX for the detailed response. I don't have the letter in front
of me. But it's good till the end of March 2004.
What do you mean by:
"if you stay on a hotel marketing offer (one issued by the hotel
itself to boost occupancy rather than by casino/VIP marketing), it
can be difficult (not impossible) for a host to comp the stay after
you complete your play."
If they say the room was free, then why would i need a host to comp
the stay?
--- In vpFREE@yahoogroups.com, "Harry Porter" <harry.porter@v...>
wrote:
David wrote:
> And I know I didn't earn enough comps to cover 3 nights hotel
stay.
>
> (I played ~$4000/day for 4 days = $16000)
> 16000 *.33% = $53 earned comps
>
> Since I got comped, what does no marketing comps mean?This comp calculation isn't the determination of room comp
eligibility at LVH. Nor is this the type of situation to which
a "marketing comp" would refer (which would seem to be a reference
to
hotel marketing, as opposed to casino marketing).
------
A few comments: (which are lengthy, because there's nothing simple
about the LVH comp system)It's the case that if you stay on a hotel marketing offer (one
issued
by the hotel itself to boost occupancy rather than by casino/VIP
marketing), it can be difficult (not impossible) for a host to comp
the stay after you complete your play. I.E. - Hotel Marketing
comps
are not the norm.
I always recommend that a first time visitor to LVH contact
casino/VIP marketing and obtain a casino rate upfront rather than
stay on one of the hotel offers (typically a 3-day discount rate
that
may include promo coin, food credits, show tickets, etc). A comp
of
the casino rate after play is complete (or as early as after the
first day of play) is generally a no-brainer.------
The $53 of "earned comps" that you note is misleading. .33% is
accurate as the current cb rate, however, there are other comp
rates
that are applicable to play.
It's important to note that there are two types of complimentary
balances maintained for the player at LVH. The first that a player
will be very familar with (since the balance is viewed at the vp
machine reader or at the kiosk) are Connection Card comps -- which
are earned and pooled at all Park Place property play.The second are host discretionary comps. These are used to cover
room comps, up front LFB/RFB approved food/beverage charges, show
tickets, etc. Note that this balance doesn't generally determine
whether a room comp might be extended -- just whether additional
comps (basically food) in addition to a room might be offered.While additional items might be covered out of this bank, it's
generally anticipated that a player would first exhaust their
Connection Card comp balance. With the availability of the
Connection Card comp program, other host discretionary comps are an
exceptional event, not the norm.------
The rate at which a player earns credit to the Connection Card comp
account will vary depending upon whether they come in on a room-
only
comp or a room/food/beverage comp. (Room-only will be higher.
Kinda
makes sense, doesn't it, since otherwise food/bev are covered
automatically)These comps can be used to cover all meals (on a room-only comp) or
just gourmet meals (when non-gourmet are covered by your comp). In
addition, they may be used to cover any other non-comped charge
(spa/salon, etc.). (I'm currently seeing a Connection Card comp
accrual of about .2% on my JB/NSUD/AA LVH play during RFB stays.)As far as the rate at which discretionary comps are earned (out of
which, as noted, your room is covered) is less easily determined
since this information is available only to a host. However, based
upon the limited information I've noted during stays, that rate
might
easily be around .66% (providing a total comp rate of 1%, keeping
in
mind that this includes room and other non-food comps).
As noted, the circumstances under which a comp might be issued
against this, outside of upfront comped food and beverage charges,
are limited and in most cases the Connection Card account would
likely have to be exhausted first.------
As far as David's post, actually eligibility for a room comp is (as
I
recall - I'm away from home) around $4K/night. This would be the
basis on which David's room was comped.Since David's play exceeded this, POTENTIALLY a host might also
comp
a very modest amount of food - however it's much more likely that
any
food and beverage that he couldn't cover by drawing on his
Connection
Card comp account would have to be covered out of pocket. (But
it's
···
always worth ASKING).
- Harry
David.> wrote:
I don't have the letter in front of me. But it's good till the end
March 2004.What do you mean by:
"if you stay on a hotel marketing offer (one issued by the hotel
itself to boost occupancy rather than by casino/VIP marketing), it
can be difficult (not impossible) for a host to comp the stay after
you complete your play."If they say the room was free, then why would i need a host to comp
the stay?
Well, for starters let me note that there are two types of offers
under which you might stay at LVH.
The first, which a non-rated LVH player might consider, is a general
offer extended by hotel marketing. These typically take the form of
a combo with something like 3-nights, plus show tickets, plus $10
free slot coin, plus $20 food credit (etc.) -- all for a modest
relatively inexpensive fee (say $99, e.g.). These offers (often
requiring prepayment), extended by hotel marketing to get bodies into
unreserved rooms, might be found through general advertising or be
mailed to players who had stopped in for a couple hours, but don't
have sufficient rating to warrant outright room offers by casino
marketing -- which are the second type of offer.
Casino marketing offers will provide pre-comped room offers based
upon past play, and possibly food and beverage.
So, one of my initial comments was that if you don't have any (or
limited) play history at LVH and don't qualify for a casino marketing
offer, I strongly advise against taking advantage of a hotel
marketing offer. Because of the cross-department nature of these
offers, it's difficult for a casino host to comp a prepaid hotel
marketing offer. The best option is to call a casino host in advance
of your first stay and request a room at an inexpensive "casino
rate". Then, provided your play meets the nominal requirements for a
comp, a comp by a host before check-out is generally a no-brainer.
···
------
So, I hope that explains the text you quoted from my first post.
Now, the question is where your letter is sourced. If you have prior
play at LVH, then it's likely that this pre-comped offer is extended
by casino market (and likely will be signed off by the "Director"
or "Vice President" of Casino Marketing).
If this is the case, then you're absolutely right -- you don't need a
host to handle a room comp before you leave; it's obviously already
taken care of.
So, in this case the reason you want to check in with a host (aside
from making an introduction to someone you can contact to setup
future trips) is that the host may be in a position to comp more than
just the room based upon your play.
Once again, I'll note that under the current system you'll likely be
required to exhaust the credits you earn in your Connection Card
account by your play before a host would consider any further comps.
And even then, extension of additional "discretionary" comps by a
host is an iffy prospect. But it's always worth checking.
However, the exception to this is if your play qualifies you for an
upgrade in your comp status. If you meet the appropriate threshold,
you can be upgraded from your room-only comp to a comp that covers
food and beverage in basic restaurants as well. If this is the case,
then you won't need to tap your Connection Card account to cover
those food and beverage charges - making those comp credits available
for use in selected retail stores or to cover charges in the spa or
salon.
So, the bottom line here is that if you come in on a room-only comp,
check with a host at the end of your trip to see if they can handle
some or all of your food and beverage without you tapping your
Connection comps (and that's all you need to simply ask, without
getting into a discussion of comp rating).
Similarly, if you come in on a casino rate, you check at the end of
your trip to see if the room, and possibly, food and beverage can be
comped.
If you come on a limited RFB comp (room plus basic restaurants such
as the coffee shop for the Margarita Grill), and choose to charge a
gourmet meal (at the Steakhouse, for example) to your room, you can
see if your play qualifies you for an upgrade to a full RFB comp --
or if not, to see if aside from what you might be required to cover
with Connection Comps, whether you have sufficient additional comp
availability that the balance of your gourmet meal can be covered
(and maybe it can be covered without touching your Connection Comp
balance at all). But again, from a practical stand, all you need ask
is whether your gourmet meal qualifies for a comp outside of your
Connection Comp balance.
------
Once again, I'm long winded here. But the introduction of the new
Connection Comp account this summer complicates a process where
previously you'd simply walk up to a host and say, "Can you comp some
or all of my charges".
It's best to understand just how the new Connection Comp account
comes into play. It's easy for a player to assume that, now this
balance is displayed on the machine display and the kiosks, that this
is all that's available to the player if you're not comped for meals
up front.
Now, more than ever, it's important at LVH to check with a host to
see what charges might be comped outside of your Connection Card
account based upon your play. But fully expect, in the event that
your play doesn't qualify you for an upgrade in your standard comp
level, that you'll likely be required to tap your full Connection
Card account balance before any host "discretionary" comps might be
applied to remaining charges.
- Harry (who never grasped that "K.I.S.S." might apply to anything
other than physical attraction 