I can understand your being ticked off with the no responses, and I'm glad you hit the RF to make up for it. But I disagree with the passive attitude if there is an event you want to attend. I've heard that hosts are bonused based on client losses, so maybe there's little incentive for your host to get back to you.
But I would call the VIP marketing dept or its equivalent, request the event you want, and see what the response is. If they question why you didn't call your host directly, I'd respond in one of two ways: either that I assumed he'd passed away, due to previous non-responses, or that you'd filed a missing persons report and were waiting to hear back from the cops. But what I wouldn't do is let one individual host determine where & when I'm going to play.
If you are not offered the event you want, ask for a supervisor, and let them know how you feel. One lucky spin shouldn't 86 you, but if it does vent a little up the line. Don't just sit there and take it. Just my opinion
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From: mikeymic <mikeymic@yahoo.com>
To: vpFREE@yahoogroups.com
Sent: Wednesday, May 20, 2009 5:07:29 PM
Subject: [vpFREE] Re: Jean Scott's Frugal Vegas LVA BLOG - 18 MAY 2009
Jean Scott wrote:
"And the biggest example of casino ignorance and one I have seen >more than once is 86ing someone who gets dealt a royal on a multi-line machine as if there is any skill involved in this."
I was dealt a royal on a $1 Spin Poker machine at the Mirage about six months ago. The jackpot was $36,000.
The Holiday Gift Shoppe event was about a month later. So, I left both an email and phone messages for my host at the Mirage to make a reservation.
There was no response.
This week there's a slot tournament at the Mirage from Thursday-Saturday. I wanted to attend before the weather starts getting too hot. But about a month ago when I called to make a reservation there was again no response. Not even a polite callback message saying "we don't want your business". Nothing.
Casinos can act as they please, and so should we. After realizing the Mirage trip wasn't going to happen I played locally at a California casino two weeks ago. As luck would have it I hit a royal within the first ten minutes of sitting down.
So, I would like to extend my thanks to the Mirage for their harsh indifference which ironically ended up putting me in the right place at the right time. There is no better revenge than success.
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