My wife and I were both downgraded after the last qualifying 6 months and haven't been there since NYE. She is getting free rooms every night while I get nothing. We are both now regular players club. We decided that we will go down next weekend for our free room. She called VIP and asked why she was able to get rooms only being a regular player and not even a wolf. Their response was they consider your theo for the last 2 years for room rates. What a crock. My theo is much higher than hers but she has losses while I have wins only because of the way we use each others cards. Lose a bundle and you can have a $300 room. Sure makes a lot of sense.
Mel