Hi Gang:
Hedy and I have earned close to 110,000 base rewards credits at Harrah's
properties on my card this year already so we've done the requirements for
Seven Stars in 2009. We are now working on a second Seven Stars card for
her.
Today, I got in the mail "an indulgence just for you" birthday card from
Harrah's. It's an offer valid from Aug. 1 to Oct. 31 (my birthday is Aug. 6)
and it states: "Play at your favorite slot machine or table game and we
will match the base rewards credits earned on that day, up to 5,000."
Is this a joke, an insult or what?
They're telling me that if I put through $50,000 of coin-in action in one
day, probably risking thousands of dollars doing so, they'll give me $50 IN
COMPS!! Or better yet, turn that 5,000 base credits into cash on a
two-for-one basis for a resounding 25 bucks!!
I can't get over this. Back when I was a diamond card holder I would get
$100 cash for my birthday (with no play requirements) or at least a free
meal for two in one of Harrah's gourmet restaurants.
Is this how Harrah's treats its Seven Stars guests these days? Did anyone
else get this insulting offer?
I was wondering if anyone could give us the name/email address of the
Seven Stars head honcho so we could voice our displeasure.
Regards,
CoachVee & Hedy
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