vpFREE2 Forums

Green Valley Ranch/ General Comp Question

I am headed to GVR for a first visit in October. I talked to a host
and booked the room at Casino rate, with the host to review our play
at the end of the trip to see if the room can be comped.

I am wondering, should I bill all our meals to the room and let all
the points accumulate on the card? Or is it better to cash in
points for meals as I go?

I guess I don't really understand the difference between a "earned"
and "discretionary" comps. When we have stayed other places, I have
always left all the points on the card, charged everything to the
room, and let the host review the bill and comp everything when we
leave. I never checked to see if the points were taken off the card
or not.

Now I am thinking I may have been missing out. Can you use up all
the points for cashback or food and still expect the host to comp
the room based on the overall volume of play?

Thanks for any advice on this topic,

JD

You should charge meals and spa to the room. There are discretionary
comps, separate from the points on the card. The host reviews it on
the morning you check out.

Unless I missed it, you didn't say what games you play. We play full-
pay video poker for many hours each day. For the past 3 months and 2
future months (June-Oct), we have a postcard offer for 2 free nights
with a $100 food/spa credit. Further comps are available, but we have
never exceeded the $100. Nothing has ever been taken off our card
points. So we aren't really reviewed, but you could use that as a
guideline.

Quite frankly, except for the pancake house, we do not like the
restaurants at GVR. We would much prefer to eat at Sunset Station. I
do not know if a Sunset restaurant can be charged to a GVR room. I
have never asked. Anybody know? I am guessing not.

By the way, ask for a strip view on the 4th floor or higher at GVR.
No sense settling for less.

- bcc

appleworks51 (bcc) wrote:

You should charge meals and spa to the room. There are discretionary
comps, separate from the points on the card. The host reviews it on
the morning you check out.

I've seen reports (including in the LV database here) that
discretionary meal comps are tough, particularly for first time
visitors. Doesn't hurt to charge your meals, etc. to the room and see
what they may do. (It'll take over $100K of positive play to score in
points that $100 up front credit bcc receives.)

Quite frankly, except for the pancake house, we do not like the
restaurants at GVR.

I'd heard that the buffet was quite respectable. No?

···

------

I'd be interested in reading some general discussion of GVR. It's
been on our list ever since FPDW bit the dust at Barbary.

(God how we loved BC, it was down home hospitality all the way ...
provided you could avoid a non-smoking room that hadn't quite given up
it's former smoking persona. You just gotta love a place that when
they comped off you bill at the end of a stay, managed to comp the
dinner tip put on the room when you were short of small bills -- and
then declined to allow you to settle up the tip when you asked :slight_smile:

So I'm particularly curious about the general atmosphere at GVR. In
literal terms (how smokey) as well as general terms - how friendly and
accomodating are staff, from front desk to floor staff/managers to
players club.

Sounds like the property is drop dead gorgeous for a local. Do I
understand right that they're looking for around $25K of positive play
to comp a room? What's the procedure for booking a stay for a first
time visitor -- do they offer a casino rate up front, and if so, how much?

On the restaurant front, the group's just seen a conservative report.
There's a much more positive report in the Database, but I've
definitely heard very mixed reports about Bullshrimp. Any other feedback?

It'll be a year, December, since our last LV visit ... far too long.
Bev (my wife) just confirmed Christmas week off (a small miracle,
trust me) and I've begun the lobbying effort to book into LV. (I
don't think it'll take too much, to be honest :wink: We're looking for a
relaxed couple day stay to sandwich in between two Strip plays and GVR
sounds like it'll fit the bill.

The gaming appears damn close to die for (keep in mind I most play in
AC ;), and the amenities look exceptional (is the outdoor pool heated,
making a late December swim possible provided we survive the sprint
from the hotel?)

Many thanks for any input.

- Harry

I am headed to GVR for a first visit in October. I talked to a

host

and booked the room at Casino rate, with the host to review our

play

···

--- In vpFREE@yahoogroups.com, "keyen54739" <jimjenday@i...> wrote:

at the end of the trip to see if the room can be comped.

JD

+++++++++++++++++++++++++++++++++++++++

GVR is a nice property. That said, as long as you would stay there
anyway and pay to eat there, fine. From the experiences that friends
of mine have had, it will take AT LEAST $30,000 coin-in a day on
fullpay machines to get a room comp. The hotel is sold out most days
during the weekends and they don't feel the need to give away rooms.
There are people I know that play ten hours a day on dollars and
have a hard time getting more than their room comped which has
caused them to stay at other properties. They also used their slot
points to pay for meals as discretionary comps are tough unless
you're a whale.

We stayed and played at GVR in December '03. Here's our admittedly
subjective report:

We noticed that internet room rates were relatively affordable
($119) and we had always wanted to check out the GVR property. We
called a host and said that we played about $6,000 per day and she
said she could bring us in at casino rate ($99 plus tax)and would
check our play on departure.

We arrived early and found our room ready and VERY NICE. Not as
large as the Venetian, but every bit as nice. The staff were
professional, courteous and went out of their way to make us feel
welcome. It wasn't the down home hospitality of the BC, but it was
what you would expect of a relatively small property that realizes
that happy guests are the key to success. A truly luxurious hotel.

It was a long walk to the casino which was surprising considering
that the hotel has very few rooms. However, the layout is such that
you have to walk past all the banquet areas to get to the casino.

The casino is quite nice, but not spectacular. Much nicer than BC
but certainly not the Bell. Nowhere near as smokey as the BC, but
certainly not smoke-free. I would say that, smokewise, the GVR
casino is similar to the LVH on an average night.

There are two banks that have FPDW for quarters (our preferred
game). One of the banks are slant-tops. The slant-tops were almost
always busy. Even early in the morning. It was easier to find an
open machine at the uprights, but even the uprights were often
busy. One side of the uprights was VERY WARM especially when the
casino was crowded. So warm, in fact, that they were virtually
unplayable for any extended length of time. This was surprising to
me because I am almost always cold in a casino. So, between the
crowded conditions and the temperature, it was often difficult to
find a bank of Deuces where both of us could comfortably play. This
was our only complaint about the GVR experience.

We often played the 50 cent 10/7 DB slant-tops when the Deuces were
crowded but even those machines were sometimes crowded. We actually
ended up playing some 8/5 bonus triple play!

Our stay was in the last month before Stations cut their points in
half for full-pay machines, so that may have had something to do
with the crowds. In addition, all of the FPDW are on Optimum Play
machines that also contain full-pay DB, DDB and LD. We often saw
people playing one of these other games. So it may be that things
have improved since GVR recently added a new bank of 10/6 DDB.

The music in the casino was at the perfect volume - loud enough to
hear but not so loud that you can't carry on a conversation in a
normal tone of voice. We were there the week before Xmas and were
surprised to hear all the Xmas music they were playing.

The cocktail waitresses and restaurant staff was very friendly and
service was good. The buffet was pretty good, but not great.
Fatburgers has very good old-fashioned hamburgers. The Coffee Bean
& Tea Leaf is not as good as Starbucks but is better than the coffee
joints in most casinos. Il Fornaio was very good - it's the same
restaurant (although slightly different menu) than the Il Fornaio in
NY NY. The quality is equal, if not better, than Il Fornaio in NY
NY. The sushi bar was quite good but a bit overpriced. We used our
points to pay. We didn't try Bullshrimp.

The spa area and pool area are terrific. You walk by the pool area
to get to the spa which is located in a separate building. The pool
is not open in December.

We had a car so I don't know anything about GVR's shuttle service.
The car was handy and allowed us to visit Montelago and FH. Both
are relatively close if you have a car.

We played about $20,000 over three days. No Royals, no Deuces and
no Aces in DB. Lost about $1,400. When we checked out, our host
comped one night and we paid for two. This was what we expected
based on what we had read and what our host had said to us over the
phone when we booked the room in the first place. Before checking
out, we asked our host for (and were given) a discretionary comp to
the buffet.

So, I would say that if you are looking for a relaxing and luxurious
stay with good vp, you will not be disappointed. On the other hand,
if our experience is typical, you will get far more comps
elsewhere. That might change when the new hotel section is
completed and they have more rooms to fill. In any event, the
overall experience was so positive that we are thinking of
returning. However, we would only do so if we could get an upfront
room rate that we would be prepared to pay in case it wasn't comped.

- Slowpoke

Thanks for the very comprehensive report, Slow. You really make the
property sound quite attractive, all things considered. It's sounds
like it might be just the ticket for filling a sandwich between two
strip plays.

Aside from Green Valley Ranch, I've been encouraged to consider
Rampart. It's another beautiful property, but even more a mystery to
us. Anyone play at both who'd care to contrast the two play
experiences as a guest?

- Harry

(btw, for anyone interested, the LV trip deliberation has pretty much
boiled down to, "Ah com'on, Bev ... You don't REALLY have to visit
your family at Christmas this year, do ya??? (whadda 'bout t-giving?)"

I stay at GVR about 1-2 times a year. My family (6-8) comes with
me about 1-2 times per year. On a normal year I try and make it to
LV monthly ( this year not being normal.) My play history averages
$21k daily. My experiences have been as follows:

Host, unless your a whale like Stan says are of little value, it's
very hit and miss. However, I get tons of marketing offers from
them. All offers include free nights and some other event like a
concerts, tournaments, spa treatment or $100 resort/ spa credit/
Limo. I normally go in on the latter because it helps pay for all
those buffets my family absolutely loves. Las Vegas to my family
of big eaters means good/ quality food and playing a little bit.

Once per year, I do my maintain my platinum status trip to get my
50% off the buffet for the whole year, so they can eat at GVR
and Sunset. To optimize my points, I play with my LVA POV 3x
coupon at GVR and Boulder. The last couple years I have had a
extra coupon book given to me by friend. I also will play on
husbands card and use the x3 coupon, his card is linked to my
account so all those x3 go into my account, making it family can
eat off me during our twice per year family trips. If LVA does not
score the coupon that year, I'm screwed!

Staff is very friendly however, twice I have gone to check-out and
there was food charges on my room I did not make. Both times it was
easily fixed and charges were removed. Twice, I had pre-arranged
for a limo to take us back to the airport and both times when I went
to the concierge desk for limo driver I was told to sit down in the
lobby and the driver would come and get us, both times the driver
never came over and it was getting late, I went back to the
concierge desk to check on the situation and both times was
told, "Oh, we were waiting for you"!!! he is right here !!! So,
based on the registration desk always looking confused with food
charges not made by us and the consigner/ limo driver fiasco, I
have concluded they live in a somewhat screwed up state of running a
hotel. However, I still like the place, it's a very relaxed laid
back place to play and I don't ever recall being bothered by smoke,
the venalation seems to be better than most.

The worst I can say about Station casinos is there in no cash back
which kills me. If your a local you get bounce back checks monthly.

Station Casino's every once in awhile coughs up a good solid offer
outside of free rooms. Yesterday from SS I got a Grand Canyon offer
that includes bus tour with guide, stops at Mather Point, Yavapai
Point and Bright Angel Overlook and lunch. After lunch a first class
train ride at the Grand Canyon Depot. On the bus tour back we'll be
stopping at Dan Bar Steakhouse (wherever that is!) before going
back to Sunset Station, it sounds like a 14-15 hour day.

What has worked for me at GVR is just go in on the marketing offers
at GVR and use host at Sunset. At SS My son plays very little,
$5-6k and gets as many offers as I do at SS except his never include
the extra's , trips, $100 room credit etc. SS will do discretionary
with me but I keep charges very small.
  
Best Regards,
Lolly

--- In vpFREE@yahoogroups.com, "Harry Porter" <harry.porter@v...>
wrote:

(It'll take over $100K of positive play to score in

points that $100 up front credit bcc receives.)

There is no way we played anywhere near $100K to get the $100 deal.
We played quarter Optimum Play video poker for about 5-6 hours one
day. We used a 3x points coupon from LVA. We lost about $1000, which
we won back later that night at Fiesta Henderson.

About 3 months later we got the room/$100 deal for 3 months, and
recently received the same offer again for the fall months. We have
also received several tournament invitations.

We have used the $100 offer twice. We'll go again, but it is not our
favorite place. The rooms are comaratively small, and filled with
heavy furniture. The bathroom has a separate toilet room, medium size
tub (no jets), one sink, and a small (about 3 x 3 ) shower.

BullShrimp was not very good. The portions are unusually small. On
the night we visited, they had a fire in the kitchen and the
sprinklers went off (similar to the sprinkler incident on the
American Casino show). After that the restaurant was closed, but I
believe it is reopened now, under GVR management. Maybe it is better
now.

We were wrongly charged for a waiter's tip which was really a glass
of wine (he must have pocketed the money), and we were charged for a
minibar item we did not take. One of the robes in the room was
missing. Other things were awkward or difficult, too; nothing serious
(except maybe the fire in the restaurant), but enough to cause us to
be somewhat uncomfortable.

We would like to use the $100 deal toward places like Fatburger or
Viva Salsa, but they don't do room charges. We thought the buffet was
okay, with a few great dishes we really enjoyed. But there were
skimpy desserts, compared to, say, the Rio; the best thing about the
buffet was as a hotel guest, you get right in with no line.

- bcc

appleworks51 wrote:

There is no way we played anywhere near $100K to get the $100 deal.

Understood. Just noting that in absence of a mailed offer, $100 in
comps doesn't come easy there.

Thanks for the comments.

- H.

--- In vpFREE@yahoogroups.com, "appleworks51" <appleworks51@y...>
wrote:

We lost about $1000, which
we won back later that night at Fiesta Henderson.

Lot's more choices of machines at FH. Did you continue to play the
optimums?

When in LV I usually drive right by GVR on my way to FH or Sams Town.

Dick

Town.

We don't like the upright Optimums at Fiesta Henderson. We prefer the
slant-top FP deuces and the (now defunct) 100KOB Joker near the
coffee shop. Since the Jokers have been removed, we now prefer
Montelago.

We eat at Fuego frequently. We have an enormous amount of comps to
use up at FIestas (already bought an overpriced watch in the gift
shop).

We are long-time Sam's Town customers, and stay there several times a
year. Recently we received a Silver card offer, which we used to get
all the time (either silver or gold). We have not had Silver/gold for
a couple of years, since they started looking at the "theo." We were
very pleased to see silver again for October, and will hope for gold
at Christmas.

While we didn't like the hotel or restaurants at GVR, we love the
casino there. We have never had trouble getting 2 side-by-side
Optimum play machines. I suppose it helps to be a hotel guest, so you
can play at off-hours.

- bcc

···

--- In vpFREE@yahoogroups.com, "rgmustain" <rgmustain@a...> wrote:

Lot's more choices of machines at FH. Did you continue to play the
optimums?

When in LV I usually drive right by GVR on my way to FH or Sams

--- In vpFREE@yahoogroups.com, "appleworks51" <appleworks51@y...>
wrote:

We don't like the upright Optimums at Fiesta Henderson. We prefer

the

slant-top FP deuces and the (now defunct) 100KOB Joker near the
coffee shop. Since the Jokers have been removed, we now prefer
Montelago.

Casinos seem to be moving away from slant tops. Both my wife and I
think they are much more comfortable. They took the FPDW slant tops
out of FH which really ticked off my wife.

We have an enormous amount of comps to
use up at FIestas (already bought an overpriced watch in the gift
shop).

I use the comps for gas. Essentially, turns them into cashback.

Dick

They took them out again?? I'm pretty sure we played them at Fiesta H
on our 4th of July trip. They took them out for a while, but then
they were back. From my trip notes, we played FPDW slants at FH on
7/7 and 7/8. They do move them around, too. I would really not enjoy
this casino it if the slants are gone again (in addition to the
100KOB jokers).

We always stop in at FH to get our gas voucher, and maybe to eat
something. Plus in July, we each had about $50 freeplay and 3x. The
freeplay was a new thing - from what I understood, tourists never get
freeplay. Well, now they do.

- bcc

···

--- In vpFREE@yahoogroups.com, "rgmustain" <rgmustain@a...> wrote:

They took the FPDW slant tops
out of FH which really ticked off my wife.