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GREEKTOWN CASINO RANTINGS & RAVINGS

VP PAPPY'S RANTINGS & RAVINGS ON GREEKTOWN CASINO

1. Your GT web site takes too long to download. At my age, I don't
have that kind of time to waste sitting in front of a computer
waiting for the damn thing to download. And no one can wait that long
and remain awake.

2. Put up some signs in the bathrooms that say, "PLEASE! WASH YOUR
HANDS BEFORE LEAVING THE BATHROOM!" I watch a lot of guys do their
business and just walk out every time I'm there.
    I would not want to play the same machines or handle money that
those jokers have just had in their filthy little hands.

3. And! While I'm at it, re-do the bathrooms, they're out-dated and
inadequate. Some only have three urinals in them and one of those is
usually for guys under 5 foot tall. And the last time I
checked...very few pigmy's gamble in casinos.

4. And!! Keep the urine off the floor around the urinals in the
men's rooms! Assign one guy just for that job alone. It's disgusting
to see it. People walk in it and then walk around the casino. The
cleanup staff should be the most concerned. (can you say hepatitis)

5.Give Steve Senk a raise. He's a good, caring employee and we like
him. (at least the vp players that I've talked to)

6.You need more ticket cashing machines, especially for the
weekends. Long lines are frustrating. And maintain the ones that are
in place. Too many are broken.

7.You need another snack type bar downstairs. The one upstairs is
not enough and is very crowded during peak hours.

8.Start pulling out some of your oldest machines. They keep breaking
down and look bad in their present condition.

9. Clean, clean, clean. Your place can never be too clean.

10. And finally, make sure every employee treats the customers with
friendliness, dignity and respect mo matter how stupid they seem.
Every customer has paid for the right to be a gambling idiot if they
want to. They are the lifeblood of every casino.

   "Choosing a casino is like choosing your friends. You have to hang
out with them awhile before you find the ones you trust."
              --VP Pappy

   "The battle is not between you and the casino, it's between you
and your ego."
              --VP Pappy

Terrence "VP Pappy" Murphy, Midwest Casino Guide

Ok Terry;
  Thank you, you opened the Flood gates, I was going to email Steve private but he did not answer.
  On Tuesday the 30th I was at GT with my wife and some of her lady friends and about 5:00 pm we went and ate at the Grapevine and came back into the Casino when she had to run to the Restroom to prevent an accident on the floor so we stayed CLOSE to the room and I was hit and ran to the Room and had to chose the least filthy of 4 stalls that were not being used. There was only a few sheets of paper which leads me to conclude there were no attendants on duty or out smoking somewhere. Had to continue cleaning upstairs. I grew up in rural Pennsylvania and have seen out houses cleaner.
  This being the restroom closest to the restaurants and exit to the people mover. You can't say enough about the place if the johns are in such bad shape and you can't even not see the condition when you go in to wash your hands before going to eat, much less when you return. From the looks the auto-flushers are not working and no one seems to care that the floor is running wet, a person has to hold their pants up to keep them dry.
  My wife and her ladies friends have similar complaints as they say the stalls contain bloody tampons and not flushed down and hate to go in to some of them.
  Preston is correct Windsor has attendants in the restrooms almost all the time and they are clean... Mount Pleasant also has attendants most always are on hand if you need help.
  I also understand this is not Steve's JOB but he should know to whom to speak to. The biggest problem is everyone is now unionized so if they do not do their job get an outside operation to do the work and or layoff and hire. This is hard for me to say as I have been a union member for over forty years and now have to speak against it, but the employees have a job to do so make them do it.
Nick

Terrence Murphy <tismurph@hotmail.com> wrote:
VP PAPPY'S RANTINGS & RAVINGS ON GREEKTOWN CASINO

1. Your GT web site takes too long to download. At my age, I don't
have that kind of time to waste sitting in front of a computer
waiting for the damn thing to download. And no one can wait that long
and remain awake.

2. Put up some signs in the bathrooms that say, "PLEASE! WASH YOUR
HANDS BEFORE LEAVING THE BATHROOM!" I watch a lot of guys do their
business and just walk out every time I'm there.
I would not want to play the same machines or handle money that
those jokers have just had in their filthy little hands.

3. And! While I'm at it, re-do the bathrooms, they're out-dated and
inadequate. Some only have three urinals in them and one of those is
usually for guys under 5 foot tall. And the last time I
checked...very few pigmy's gamble in casinos.

4. And!! Keep the urine off the floor around the urinals in the
men's rooms! Assign one guy just for that job alone. It's disgusting
to see it. People walk in it and then walk around the casino. The
cleanup staff should be the most concerned. (can you say hepatitis)

5.Give Steve Senk a raise. He's a good, caring employee and we like
him. (at least the vp players that I've talked to)

6.You need more ticket cashing machines, especially for the
weekends. Long lines are frustrating. And maintain the ones that are
in place. Too many are broken.

7.You need another snack type bar downstairs. The one upstairs is
not enough and is very crowded during peak hours.

8.Start pulling out some of your oldest machines. They keep breaking
down and look bad in their present condition.

9. Clean, clean, clean. Your place can never be too clean.

10. And finally, make sure every employee treats the customers with
friendliness, dignity and respect mo matter how stupid they seem.
Every customer has paid for the right to be a gambling idiot if they
want to. They are the lifeblood of every casino.

"Choosing a casino is like choosing your friends. You have to hang
out with them awhile before you find the ones you trust."
--VP Pappy

"The battle is not between you and the casino, it's between you
and your ego."
--VP Pappy

Terrence "VP Pappy" Murphy, Midwest Casino Guide

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