I attended the first day of the shopping event today at Caesars. The
massive line stretched from the top of the Palace Tower escalator and
ended probably just this side of Henderson. It was that crowded.
Seven Stars had a separate line and immediate access but Diamond
status got you no preferential treatment.
Once inside things moved more quickly. You were given a calculator
and then allowed to browse items according to point values. Since I
had already pre-shopped online (I strongly urge you to do this) I was
able to quickly go to checkout with my item numbers from the online
catalogue. Harrahs had abundant staffing at checkout.
On Sunday I went to the MGM-Mirage Holiday Gift Shoppe. Or, more
appropriately, the Holiday Gift Kiosk, which is what you saw at most
properties. It was almost sad at the TI as people approched the two
young attendants and asked where all the merchandise was. The
response was "Take the free shuttle to the Bellagio. We just take
your order here." Since all I wanted was gift cards (several are
offerred as a point option) I concluded my redemption on the spot.
But others seemed perplexed at coming to Vegas for a shopping event
and directed to either shuttle or browse the computers.