vpFREE2 Forums

Gold coast and Orleans Sunday Brunch

#1

We love the Gold coast Sunday brunch, but today we decided to try the Orleans instead. Big mistake. First nasty woman at cashier counter telling us our coupons were not good because they were for breakfast, lunch, or dinner, NOT brunch. She called host who said our play was at GC so she could not comp at Orleans. Also we were told we could not speak to host and she was at lunch and there was only one. We went to BConnected booth who said our coupon WAS good for brunch. Back to nasty Medeley buffet person, who called B connected, finally got in with 2 for 1 coupon, but no discount for our sapphire card and price was higher than GC.

Orleans had no strawberries, chocolate fountain, or good cupcakes. Did have prime rib instead of steamship beef.

At Gold Coast register people always kind and helpful. Service excellent. So are hosts who had no trouble comping us for a buffet when needed. In fact the other day we went to Cornerstone excellent steakhouse and I asked for $100 comp, host said “are you sure you dont want 150 or 200...here’s 200, if you dont use it it will go back to account.”

Last time for us at the Orleans.

#2

I could say almost the exact same thing regarding treatment at the Gold Coast versus the Orleans as you. At the Orleans I’m treated great at the Gold Coast, no way.

What this points out is that if you use a Boyd property you need a good host. I always liked the Gold Coast but was never able to hook up with a good host. I used to have a good host at Sam’s Town, when he left there was nothing left for me to do but abandon the property, because the host that was there was useless…

Regards

A.P.

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From: “Misscraps misscr…@…com [vpFREE]” <vpF…@…com>
To: vpf…@…com
Sent: Sunday, August 12, 2018 3:19 PM
Subject: [vpFREE] Gold coast and Orleans Sunday Brunch

We love the Gold coast Sunday brunch, but today we decided to try the Orleans instead. Big mistake. First nasty woman at cashier counter telling us our coupons were not good because they were for breakfast, lunch, or dinner, NOT brunch. She called host who said our play was at GC so she could not comp at Orleans. Also we were told we could not speak to host and she was at lunch and there was only one. We went to BConnected booth who said our coupon WAS good for brunch. Back to nasty Medeley buffet person, who called B connected, finally got in with 2 for 1 coupon, but no discount for our sapphire card and price was higher than GC.

Orleans had no strawberries, chocolate fountain, or good cupcakes. Did have prime rib instead of steamship beef.

At Gold Coast register people always kind and helpful. Service excellent. So are hosts who had no trouble comping us for a buffet when needed. In fact the other day we went to Cornerstone excellent steakhouse and I asked for $100 comp, host said “are you sure you dont want 150 or 200…here’s 200, if you dont use it it will go back to account.”

Last time for us at the Orleans.

#3

Just curious who is your host at the Gold Coast

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On Aug 12, 2018, at 3:19 PM, Misscraps misscr…@…com [vpFREE] <vpF…@…com> wrote:

We love the Gold coast Sunday brunch, but today we decided to try the Orleans instead. Big mistake. First nasty woman at cashier counter telling us our coupons were not good because they were for breakfast, lunch, or dinner, NOT brunch. She called host who said our play was at GC so she could not comp at Orleans. Also we were told we could not speak to host and she was at lunch and there was only one. We went to BConnected booth who said our coupon WAS good for brunch. Back to nasty Medeley buffet person, who called B connected, finally got in with 2 for 1 coupon, but no discount for our sapphire card and price was higher than GC.

Orleans had no strawberries, chocolate fountain, or good cupcakes. Did have prime rib instead of steamship beef.

At Gold Coast register people always kind and helpful. Service excellent. So are hosts who had no trouble comping us for a buffet when needed. In fact the other day we went to Cornerstone excellent steakhouse and I asked for $100 comp, host said “are you sure you dont want 150 or 200…here’s 200, if you dont use it it will go back to account.”

Last time for us at the Orleans.

#4

I’m really glad you stood up and went the extra step to deal with the nasty person who tried to prevent you from using a perfectly good coupon. Some coupons might specifically say “Monday thru Thursday only” or “Breakfast Only”, but if nothing is spelled out, its consumer fraud to reject a coupon like that, especially because we as consumers go through all the extra steps of planning, driving and parking or taking shuttles, walking, only to show up and for them to try to pull something like that.

On a gentle note, for just about all casino 2-for-1 buffet coupons, they require you to have a players card to use the coupon, but the “for the price of one” has always been the non-player price. They are still great values though in situations you don’t have comps.

While I like both Orleans and Gold Coast, on our most recent trip we were actually staying at the Orleans, and ran into a similar situation with a nasty cash register lady at the Gold Coast… I had my wife and 2 children, my wife and I both had 2-for-1 coupons we wanted to use for the 4 of us, and the Gold Coast cash register lady tells us the beneficiary of each “get one free” needs to be 21 or over. I turned the coupon over and said the user of the coupon needs to be a player over 21, but it says nothing about the beneficiary of the “get-one-free”, she disagreed, and I asked her to get a manager. Well, it embarrassed my wife so much, I actually didn’t go the extra steps I normally would have, and ended up paying the players rate of $8 each for the kids, and $10 on just one coupon for my wife and I, making it $26 instead of $20. However, I would also say our server at the Gold Coast Buffet was wonderful, my wife was scared I was going to stiff her because of the coupon rejection, but no I always tip the buffet drink servers.

I actually wrote a section on this in my otherwise very long family trip report from this past summer, posted here:

https://www.lasvegasadvisor.com/forums/trip-reports/everything-i-never-wanted-to-do-in-vegas-family-trip-report/page/1/#post-327413/

The Gold Coast coupon thing is at the beginning of Day 3.
Other than the Gold Coast, we used lots of casino coupons for our kids, and had not issues anywhere else.

Maybe the 2 cash register ladies are sisters who like to harass people from the other’s property?