In A.C. Cashback is earned directly to base credits earned on a trip. 1000
base credits equals $10.It normally takes a couple of days to show up in a
players account.It seems other areas return cash using whatever system they
choose. The only thing that is common is the way base credits are earned. So far
I have received 3x cashbach at both Caesars A.C. and Showboat at the correct
amounts. I have found Customer Relations reps follow a scripted answer to any
question. Larry, there seems to be a problem with what was returned to you.
I would go to a host or the VIP center and ask them to explain what happened
to your cashback. It is possible that in the fuzzy land of casino promotions
there is some sort of hidden exception due to playing at machine $5 or
higher. That is just a guess but not entirely impossible. That wouldn't be a good
thing nor make me happy if it happened to me. But check with a host and good
luck.
Pat M.
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