Bob Dancer wrote:
After a somewhat-different suggestion by Harry, I asked Jeffrey
Compton if he was interested in speaking to Harrah's about comp
stealing incidents --- perhaps leading to a column.
Jeffrey has been in touch with Harrah's. Without explaining who
Jeffrey's contact is, it turns out that they would like examples of
how people have had their Total Reward comps stolen. So if you have a
story about this that you'd like to get passed along, please contact
Jeffrey at jeffrey.compton@..., me, or post it on vpFREE.
Extend our appreciation to Jeffrey for the follow through.
I can understand Harrah's wanting to anecdotally substantiate
incidents of this. It may be that there are measures in addition to
an ID request that would be appropriate in curing related problems.
However, I trust he'll impress upon them that there's a decent number
of concerned players who will be relieved if Harrah's begins to
consistently request ID in all situations where it's appropriate, even
in absence of any direct comp theft experience.
A key one is the admission to Diamond lounges. I've found an ID
requirement to be irregularly enforced. On the couple of occasions
over the years I've left a card in a machine and lost it and I've
shuddered at the thought that someone might lift it and use it to
access the Diamond lounge, recording casino activity on a day when I'm
not present.
I was very gratified this summer at Harrah's AC when I saw someone
stopped at the lounge desk because he didn't have ID. He said he had
been given the card by his uncle for access. They made him return to
the casino, saying it would be fine if his uncle was present long
enough to admit him. The guy never returned.
- Harry