In a message dated 1/24/2003 11:16:50 AM Pacific Standard Time,
vpFREE@yahoogroups.com writes:
Date: Fri, 24 Jan 2003 08:22:34 -0800
From: "mothra" <Mothra@lvcm.com>
Subject: Limit one per customer...
George and I very rarely ask for a discretionary comp, usually when the
kids are in town and we need a room somewhere (like, twice in the last 5
years). If a host calls us and offers a comp we take them up on it. We
still have millions of slot points and have never missed a meal....if you
know us, you know we look like we have never missed a meal!!
I concur. The word "discretionary" does not have the connotation "always".
When you use it that way, don't be surprised that you've used up any goodwill
you might have had when you really need a favor.
On a relative/related subject:
At one casino where I play heavily, for a long time my host said that I
rarely ask for anything & had to continually ask if there was anything he
could do for me. When I asked about bringing family & friends, he jumped at
the opportunity to be of service. Suffice it to say he did very well by my
guests. Once too well as one group of first-time guests got a suite that was
available instead of a nicer-than-average room. This got them to thinking
that I could get it any time!
When bringing guests, I learned a lesson about values. Everybody has a
different set of values. None of my guests has ever beat me up on food
charges. However, a few didn't seem to think it was a big deal to request
specific dates & places that they wanted to stay! (When someone offers you
something, you're supposed to accept it at their convenience since they are
doing you a favor not the other way around.) After a couple of experiences
like this, I thought of a way to have guests realize what they're getting.
When 3 or more people are staying 3 or more nights & seeing a show, I let
them know they will be charged for 1 night & 1 show even when I know it could
all be comped. I let them know the charges beforehand. At the end, I might
relent & pick it up but it gets the message across that these things aren't
cheap -- even at casino rate.
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