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CONUNDRUM

#1

When I leave home, I carry a stack of player’s cards, which includes 2 from each of the casinos I play regularly

The other morning, I arrived at a casino and the first card I inserted in a machine didn’t work, so I inserted the second, with the same result. I asked a floor person if the system was down, and she said it wasn’t. We went to a kiosk, where I swiped both cards. but could not access my account. She suggested they had been demagnetized… Went to my car where I keep spares, and returned with another card, which also failed to work I decided that their system must be down, and went elsewhere

That evening, I tried to use one of my cards at their steakhouse, and was told it wasn’t valid. I had 2 new cards made, which worked perfectly, and there was no problem with any aspect of my account.

The next day, just out of curiosity, I brought a different card from home, and found it did not work, although the new cards did.

Apparently, at some point, someone or something had deactivated all the existing cards I had from that casino, no matter where they were located, while leaving my account intact

I wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation. The casino couldn’t (or wouldn’t)

#2

Sounds like fraud prevention by the casino. Easiest way to defeat the people using multiple cards is to deactivate them all and make you show up at the players club with an ID to get new ones.

And I’m not surprised they wouldn’t tell you why.

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On Feb 18, 2014, at 12:51 PM, Richard Gordon <theolfl…@…com> wrote:

…

Apparently, at some point, someone or something had deactivated all the existing cards I had from that casino, no matter where they were located, while leaving my account intact

I wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation. The casino couldn’t (or wouldn’t)

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#3

Clementiyn, your concept of fraud prevention is interesting, but my photo is on their cards

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On Tue, Feb 18, 2014 at 1:04 PM, C <clement…@…com> wrote:

Sounds like fraud prevention by the casino. Easiest way to defeat the people using multiple cards is to deactivate them all and make you show up at the players club with an ID to get new ones.

And I’m not surprised they wouldn’t tell you why.

On Feb 18, 2014, at 12:51 PM, Richard Gordon <theolfl…@…com> wrote:

…

Apparently, at some point, someone or something had deactivated all the existing cards I had from that casino, no matter where they were located, while leaving my account intact

I wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation. The casino couldn’t (or wouldn’t)

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#4

Are the machines you play equipped with photo recognition that verifies your identity before letting you play on that card? Photo on the card is irrelevant.

What they are trying to prevent is the guy who shows up with 20 different players cards and cycles through all of them without ever visiting the players club. Those cards could have photos of the Muppets on them and the Game King machines won’t care.

If cards are never deactivated, that guy can run his scam for months and months at a time.

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On Tue, Feb 18, 2014 at 1:04 PM, C <clement…@…com> wrote:

Sounds like fraud prevention by the casino. Easiest way to defeat the people using multiple cards is to deactivate them all and make you show up at the players club with an ID to get new ones.

And I’m not surprised they wouldn’t tell you why.

#5

C::

The casino is Arizona Charlie’s. I don’t believe they are that sophisticated, nor is there any reason for anyone to play on multi cards

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On Tue, Feb 18, 2014 at 4:35 PM, C <clement…@…com> wrote:

Are the machines you play equipped with photo recognition that verifies your identity before letting you play on that card? Photo on the card is irrelevant.

What they are trying to prevent is the guy who shows up with 20 different players cards and cycles through all of them without ever visiting the players club. Those cards could have photos of the Muppets on them and the Game King machines won’t care.

If cards are never deactivated, that guy can run his scam for months and months at a time.

On Feb 18, 2014, at 3:30 PM, Richard Gordon <theolfl…@…com> wrote:

Clementiyn, your concept of fraud prevention is interesting, but my photo is on their cards

On Tue, Feb 18, 2014 at 1:04 PM, C <clement…@…com> wrote:

Sounds like fraud prevention by the casino. Easiest way to defeat the people using multiple cards is to deactivate them all and make you show up at the players club with an ID to get new ones.

And I’m not surprised they wouldn’t tell you why.

#6

Richard Gordon wrote:

C::

The casino is Arizona Charlie's. I don't believe they are that
sophisticated, nor is there any reason for anyone to play on multi cards

Yes, just the opposite is true due to their tier arrangement. My wife
was playing next to me on my card and, after quite a while, I was
asked to have her play on her own card, but that was the extent of the
"crackdown."

#7

If cards are never deactivated, that guy can run his scam for months and months at a time.

—Maybe a month or two. If he’s not adding any new play the offers will dry up quickly.

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On Tue, Feb 18, 2014 at 4:35 PM, C <clement…@…com> wrote:

#8

I experienced this at Valley View Casino in CA. When my card level dropped due to insufficient play, all my Black Cards would not work in machines. I had to go to slot club and was issued a new lower level card.

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Sent from my iPhone

On Feb 18, 2014, at 12:51 PM, Richard Gordon <theolfl…@…com> wrote:

I wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation.

#9

That isn’t the answer in this case. My status remains unchanged

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On Wed, Feb 19, 2014 at 7:29 AM, Vegasvpplayer <vegasvppla…@…com> wrote:

I experienced this at Valley View Casino in CA. When my card level dropped due to insufficient play, all my Black Cards would not work in machines. I had to go to slot club and was issued a new lower level card.

Sent from my iPhone

On Feb 18, 2014, at 12:51 PM, Richard Gordon <theolfl…@…com> wrote:

I wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation.

#10

I think the cards could be demagnetized. This happened to my credit cards a few times until I realized I was standing near a strong magnet.

Maisse

#11

It’s possible, but unlikely, as they were in 4 different locations, and (apparently) they were the only ones affected

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On Wed, Feb 19, 2014 at 1:58 PM, <dolo…@…com> wrote:

I think the cards could be demagnetized. This happened to my credit cards a few times until I realized I was standing near a strong magnet.

Maisse

#12

Vegasvpplayer wrote:

I experienced this at Valley View Casino in CA. When my card level dropped due to insufficient play, all my Black Cards would not work in machines. I had to go to slot club and was issued a new lower level card.

Terrible's in Las Vegas used to do this.

#13

Your cell phone left next to cards can deactivate them.

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On Wed, Feb 19, 2014 at 7:29 AM, Vegasvpplayer <vegasvppla…@…com> wrote:

I experienced this at Valley View Casino in CA. When my card level dropped due to insufficient play, all my Black Cards would not work in machines. I had to go to slot club and was issued a new lower level card.

Sent from my iPhone

On Feb 18, 2014, at 12:51 PM, Richard Gordon <theolfl…@…com> wrote:

I wonder whether anyone has encountered this situation, and/ or has the technical expertise (or perhaps imagination) to come up with an explanation.