vpFREE2 Forums

Colorado Belle Still Backcharging Food Discounts

In a message dated 1/31/08 9:58:06 PM US Mountain Standard Time,
bob972@yahoo.com writes:

···

Thanks for that helpful advice Tom. I'm not going down until April but I'll
keep an eye on
it.

--- In <A HREF="mailto:vpFREE_Laughlin%40yahoogroups.com">vpFREE_Laughlin@yahoogroups.com</A>, "Tom in Indy" <T2Indy6266@...> wrote:
>
> Colorado Belle is still taking points from accounts when customers
> get a discount for food. For example, on Tuesdays there is a $9
> discount at Mark Twains for slot club members. When they swipe your
> card to give you the discount, they turn around and take $9 worth of
> points -- 4500 points -- from your player's account. (They do NOT
> remove the discount from your comp account -- but from your free-
> play/cash-back points). If you go to the slot club, they put your
> points back (BUT I BET THE VAST MAJORITY OF PEOPLE NEVER DOUBLE CHECK
> THEIR POINTS AFTER GETTING A DISCOUNT).
>
> This was previously reported as going on with the $5 discounts
> offered at the buffet (2500 points were zapped). I haven't eaten in
> the buffet since early December -- it was still going on then.
>
> I don't know if they ever stopped doing this and just restarted again
> or if this has being going on continuously. (There was a rumor back
> in December that a couple from Vegas had complained to the Gaming
> Comm., but if that was true, it sure didn't solve the problem!).
>
> ANYWAY, IF YOU GET A "ACCESS CARD" (Slot Card) DISCOUNT IN ANY
> COLORADO BELLE FOOD LOCATION, MAKE SURE TO CHECK YOUR POINTS BEFORE
> AND AFTER EATING. If you do get docked points, go to the slot club
> to get them replaced.
>
> Tom from Indy
>

*****
So they have to swipe, not just see your card, to get these discounts? I
know I did it once for $5 off the EW buffet, but my comp balance did not change.
Maybe it is as easy as the buffet/restaurant cashier is pushing the wrong
promo button?

So Tom, you are saying your cashback/free-play point balance took a hit, not
the $$ comp balance. That is even goofier yet.

IMO, the Marnells overall have done a good job with the promos and drawings.
Sure the slot club lines got long, like on Mondays in Sept/Oct when you had
several different promos to do Fistfull of Cash promo/collect tickets and maybe
activate daily free-play.

The casino floors are now roomy and comfortable. Those new
slant-tops/chair/adjustable volume/TITO VP are hard to beat. The bartops still have a decent
play. Nickel players still have Bonus 8/5 on the floors.

Anyone have trouble with the promo last week where you earned various items
without losing points at CB? They were giving away rooms, food, golf and
free-play for various levels of earned points over four days. I saw the signage,
but did not participate. Looked like a great promo, like 3000 points got $50
free-play.

I see in the Entertainer both CB/EW are doing another new version of a promo
starting Feb 4th. An electronic daily drawing for $1k. It says you are
automatically entered. I wonder if it is one entry per day per player or is there
possible electronic multiple drawing tickets based on play? The low roller in
me is rooting for one chance a day!

Bluestreak

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