I stayed at Casino Windsor on 11/15/07. I received an offer for a free night and $150 at Nero's or Cache. We booked the hotel night stay and dinner at Cache.
When we arrived, we checked in and heard the gentleman in front of us being charged $299 for his night's stay.?Heck, I would have sold him my room for half of that.?We went up to the room and it was nice but not $300 nice. A hole in the sheets, a shower that changed temperature radically and frequently and the driest air I have breathed outside of Las Vegas in the old days are all fairly minor inconveniences but you expect more when your hotel room is the cost of a car payment.
We went down to Cache and found out they were closed. It didn't say if it was closed for remodeling or permanently but it would have been nice if CW called and let us know. So , off to Nero's we went.? Dinner for 2 with no drinks was $142.50.?My wife's salmon ( $29) was very good.?My 12 oz. filet ( $55) was ok.?I've had as good a cut of beef at Outback and that is not a compliment.?Aged cheddar cheese soup was very good, my wife's wild greens salad was excellent and the side of asparagus was very good.?The $8 side of mashed potatoes was some very ordinary potatoes with a little chives thrown in.?Not bad but you expect more from a nice steak house.?
Overall?it was ok for a comp but I thought our meal was worth about $70, not twice that.
On to the casino.?CW is running a 5x points for diamond members so it's off to the dollar pick em.?We played about 3 hours, earned 1093 base points ( about $12K coin in) and 1466 bonus.?According to the boothling, 4 times 1093 additional points will appear on December 2 when the promotion ends.
Now for the strange part. CW keeps their own tier score, comp and cash back balance.?I checked at the Kiosk before I started playing and had $100 in comps available ( my current point total at Harrahs is about 78,000).? After I finished playing, I had $100 in comps available.? Either that is the max you can have on your account or the max it shows, I'm not sure.
I check the next day and I have $46 available in comps.?Somehow I lost $54 in comps when I didn't buy anything and didn't play.? My CW tier score went up to 2100 ( which is about right) and I got my $20 in cb but the whole event was frustrating.
Casino Windsor has taken the Total Rewards system and made it even more confusing and mysterious.? Finally, since I was up about $400, I decided to try the $2 pick 'em.? I put in $200, played 29 hands and lost it all.? -$200 on $290 coin in.? My $100 investment on dollars lasted 3 hours and I made money there.? It was almost midnight and 5x points was ending so I decided to take a shot.? Next time, I will stick with dollars.
All in all, I can see why CW is struggling, especially for video poker players.
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