Was reading LVA about where a person had never had a winning year,
so was providing tax advice about losses offsetting W2G's. This
person has played for years, and never had a winning year. The
author does not play advantage games, seek the best plays, or make
any pretense about gambling for reasons other than fun, excitement
and good treatment.
Upon reflection, this helped define who the customer is. Year after
year this person works a day job in order to have enough money to
gamble. The person is working to support the casino. This is a
casino customer. This customer is attractive and any casino is
foolish not to lure this person back into their establishment. The
person plays for excitement and complimentarys.
The opposite is true for an advantage player. Advantage players are
not desirable to casinos since advantage players are seeking the
games and promotions that will take money from the casino. The
casino is indeed the customer of the advantage player.
Still there is no reason for a casino employee to be rude to a
player, and more than there is a reason for players to be rude to
casino employees. What would make a difference is the dollar value
associated with enduring insults.