Cashier Computer Error - One more thing to watch out for

[marksalot300]

About six weeks ago, I saw a guy stick a ticket worth middle-$2K range into
a Golden Nugget kiosk, and it simply spit out the Benjamins.

- Brian in MI

···

_________________________________________

justmare111 writes:

I've done this with tickets that added up to over $2,000 before at
Silverton and Golden Nugget and the kiosk rejected the ticket
resulting in a necessary trip to the Cashier. At both casinos
"approval" by a supervisor was required before they would cash the
ticket. They also asked for my players card and ID at Golden Nugget.
What should've been an easy transaction turned out to be a pain in the
butt. I now make sure that if I put multiple tickets in a machine to
get one it doesn't go over $1,200.

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[Non-text portions of this message have been removed]

[jackessiebabe]

On several occasions I have cashed out tix valued at $1200+. at
Kiosks, in various casinos. These tickets were either the result of
popping a royal when the credit meter was already at $200 or higher,
or by a very friendly machine that continued to produce nice winners
subsequent to getting a royal. I have never had a problem cashing a
ticket because of the dollar value.

Occasionally, I have had trouble cashing tix of lesser amounts, for
reasons that are never "explained" by the cashout kiosk. When the
ticket is spit out, and I see the message, "Please take ticket to
cashier", instead of the "processing $----", I do just that.

When that does happen, infrenquently, I have always assumed that
the ticket had some sort of defect, such as a crimped edge,
rendering the ticket unreadable to the computer.

I always try to cash in tix before they reach a high enough amount
to cause either the kiosk to run out of Benjamins to pay me, or a
cashier to give me a fishy stare.

No cashier has ever asked for my ID, player's card, or requested the
presence of a supervisor, no matter the dollar amount that I was
cashing.

This has been my personal experience. YMMV.

~Babe~

···

--- In vpFREE@yahoogroups.com, Marksalot300@... wrote:

About six weeks ago, I saw a guy stick a ticket worth middle-$2K
range into a Golden Nugget kiosk, and it simply spit out the
Benjamins.

[Mary_Ann]

That surprises me since both times I did it there the kiosk spit my
ticket out and directed me to the cage. Both times were 3 - 6 months
ago, but I doubt they've changed the kiosks.

About six weeks ago, I saw a guy stick a ticket worth middle-$2K

range into

a Golden Nugget kiosk, and it simply spit out the Benjamins.

- Brian in MI
_________________________________________

justmare111 writes:

I've done this with tickets that added up to over $2,000 before at
Silverton and Golden Nugget and the kiosk rejected the ticket
resulting in a necessary trip to the Cashier. At both casinos
"approval" by a supervisor was required before they would cash the
ticket. They also asked for my players card and ID at Golden Nugget.
What should've been an easy transaction turned out to be a pain in the
butt. I now make sure that if I put multiple tickets in a machine to
get one it doesn't go over $1,200.

**************One site keeps you connected to all your email: AOL Mail,
Gmail, and Yahoo Mail. Try it now.

(http://www.aol.com/?optin=new-dp&icid=aolcom40vanity&ncid=emlcntaolcom00000025)

···

--- In vpFREE@yahoogroups.com, Marksalot300@... wrote:

[Non-text portions of this message have been removed]

[Mary_Ann]

I guess I'm just unlucky.

···

--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@...> wrote:

On several occasions I have cashed out tix valued at $1200+. at
Kiosks, in various casinos. These tickets were either the result of
popping a royal when the credit meter was already at $200 or higher,
or by a very friendly machine that continued to produce nice winners
subsequent to getting a royal. I have never had a problem cashing a
ticket because of the dollar value.

Occasionally, I have had trouble cashing tix of lesser amounts, for
reasons that are never "explained" by the cashout kiosk. When the
ticket is spit out, and I see the message, "Please take ticket to
cashier", instead of the "processing $----", I do just that.

When that does happen, infrenquently, I have always assumed that
the ticket had some sort of defect, such as a crimped edge,
rendering the ticket unreadable to the computer.

I always try to cash in tix before they reach a high enough amount
to cause either the kiosk to run out of Benjamins to pay me, or a
cashier to give me a fishy stare.

No cashier has ever asked for my ID, player's card, or requested the
presence of a supervisor, no matter the dollar amount that I was
cashing.

This has been my personal experience. YMMV.

~Babe~

--- In vpFREE@yahoogroups.com, Marksalot300@ wrote:

About six weeks ago, I saw a guy stick a ticket worth middle-$2K
range into a Golden Nugget kiosk, and it simply spit out the
Benjamins.

[nightoftheiguana2000]

value.

The issue is BSA compliance, which now applies to all U.S. casinos. At
some point, which is unspecified and may vary by customer, there is a
requirement for a photo i.d. and tracking.

···

--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@...> wrote:

I have never had a problem cashing a ticket because of the dollar

[jackessiebabe]

Someimes it's great to be a flea!! {{O:

~Babe~

···

===============================================
-In vpFREE@yahoogroups.com, "nightoftheiguana2000" ...> wrote:

The issue is BSA compliance, which now applies to all U.S. casinos. At
some point, which is unspecified and may vary by customer, there is a
requirement for a photo i.d. and tracking.

- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@> wrote:

I have never had a problem cashing a ticket because of the dollar
value.

[quads4all]

I have found that different casinos have different maximums for cash
kiosk. I have even seen them change the amount from one week to the
next. Generaly you cant cash 3k or more (I did 3k once) due to the
reporting requirements, and you can almost allways cash 2k or less.

If it doesnt work, its on to the cage where they cash my tickets with
a smile.

Quads4all

\
--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@...>
wrote:

···

On several occasions I have cashed out tix valued at $1200+. at
Kiosks, in various casinos. These tickets were either the result of
popping a royal when the credit meter was already at $200 or higher,
or by a very friendly machine that continued to produce nice winners
subsequent to getting a royal. I have never had a problem cashing a
ticket because of the dollar value.

Occasionally, I have had trouble cashing tix of lesser amounts, for
reasons that are never "explained" by the cashout kiosk. When the
ticket is spit out, and I see the message, "Please take ticket to
cashier", instead of the "processing $----", I do just that.

When that does happen, infrenquently, I have always assumed that
the ticket had some sort of defect, such as a crimped edge,
rendering the ticket unreadable to the computer.

I always try to cash in tix before they reach a high enough amount
to cause either the kiosk to run out of Benjamins to pay me, or a
cashier to give me a fishy stare.

No cashier has ever asked for my ID, player's card, or requested the
presence of a supervisor, no matter the dollar amount that I was
cashing.

This has been my personal experience. YMMV.

~Babe~

--- In vpFREE@yahoogroups.com, Marksalot300@ wrote:

About six weeks ago, I saw a guy stick a ticket worth middle-$2K
range into a Golden Nugget kiosk, and it simply spit out the
Benjamins.

[Drew_Sterling]

It could also depend on the value of your ticket. Kiosks get heavy use
and can run out of the denomination necessary to complete your
transaction. If you have a ticket worth $1,235, the machine could be
out of fives or ones. Here in NM the kiosks at certain casinos produce
interesting combinations of bills, and they use tens which I haven't
seen in Nevada.

Asking for ID and getting supervisors to approve payouts does seem
unnecessary, however, and would certainly irritate me.

···

--- In vpFREE@yahoogroups.com, "justmarelv" <justmare111@...> wrote:

I guess I'm just unlucky.

--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@> wrote:
> Occasionally, I have had trouble cashing tix of lesser amounts, for
> reasons that are never "explained" by the cashout kiosk. When the
> ticket is spit out, and I see the message, "Please take ticket to
> cashier", instead of the "processing $----", I do just that.
>
> When that does happen, infrenquently, I have always assumed that
> the ticket had some sort of defect, such as a crimped edge,
> rendering the ticket unreadable to the computer.

[John10]

Things could be worse... one time I had a $600+ ticket to cash in and
the machine only had fives! And of course it gave them to me (in
three separate dispenses). Needless to say, I took them right to the
casino cage to have them exchanged for larger bills - although
carrying around a stack of bills I could hardly get my hands around
probably got me a lot of strange looks.

John

···

It could also depend on the value of your ticket. Kiosks get heavy use
and can run out of the denomination necessary to complete your
transaction. If you have a ticket worth $1,235, the machine could be
out of fives or ones. Here in NM the kiosks at certain casinos produce
interesting combinations of bills, and they use tens which I haven't
seen in Nevada.

[Curt_Hitchcock]

MGM always seems to dispense $20s instead of $100s. They have told me that their customers prefer this. Well this is one customer that doesn't!!!

···

--- On Tue, 12/30/08, johnac1976 <johnac1976@yahoo.com> wrote:

From: johnac1976 <johnac1976@yahoo.com>
Subject: [vpFREE] Re: Cashing Tix Over $1200 - Was: Cashier Computer Error
To: vpFREE@yahoogroups.com
Date: Tuesday, December 30, 2008, 8:53 PM

Things could be worse... one time I had a $600+ ticket to cash in and
the machine only had fives! And of course it gave them to me (in
three separate dispenses). Needless to say, I took them right to the
casino cage to have them exchanged for larger bills - although
carrying around a stack of bills I could hardly get my hands around
probably got me a lot of strange looks.

John

It could also depend on the value of your ticket. Kiosks get heavy use
and can run out of the denomination necessary to complete your
transaction. If you have a ticket worth $1,235, the machine could be
out of fives or ones. Here in NM the kiosks at certain casinos produce
interesting combinations of bills, and they use tens which I haven't
seen in Nevada.

[Non-text portions of this message have been removed]

[Peggy]

Last month at the Silverton I had a ticket that was less than $1200 but over $1000. Since
it had a quarter on it and I had 3 quarters to get rid of, I took it to the cashier. She asked
for my player's cards and when I asked "Why?", she stated any ticket over $1000 required
that.
Peggy

···

--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@...> wrote:

On several occasions I have cashed out tix valued at $1200+. at
Kiosks, in various casinos. These tickets were either the result of
popping a royal when the credit meter was already at $200 or higher,
or by a very friendly machine that continued to produce nice winners
subsequent to getting a royal. I have never had a problem cashing a
ticket because of the dollar value.

Occasionally, I have had trouble cashing tix of lesser amounts, for
reasons that are never "explained" by the cashout kiosk. When the
ticket is spit out, and I see the message, "Please take ticket to
cashier", instead of the "processing $----", I do just that.

When that does happen, infrenquently, I have always assumed that
the ticket had some sort of defect, such as a crimped edge,
rendering the ticket unreadable to the computer.

I always try to cash in tix before they reach a high enough amount
to cause either the kiosk to run out of Benjamins to pay me, or a
cashier to give me a fishy stare.

No cashier has ever asked for my ID, player's card, or requested the
presence of a supervisor, no matter the dollar amount that I was
cashing.

This has been my personal experience. YMMV.

~Babe~

[jackessiebabe]

I guess that it's dependent on the mood or mindset of the
individual cashier, Peggy.

I have stayed at Silverton a few times, and have cashed
tickets, at the cashier's cage, with a dollar value well
over $1K. In one case the ticket amounted to $1800+, the
happy result of a FPJW machine that produced a royal, then
50AK, and just kept on giving.

When I am fortunate enough to be able to cash a large ticket
($1K or more) and the cashier is friendly, I always tip
$10 - $20. It's just my habit, and I'm happy to share a
little of my largess with someone else. However, were
I to be asked for ID and/or player's card information, not
only would I not tip the cashier, I would refuse to share
any personal information, and would demand to see a manager.

~Babe~

···

=============================================
In vpFREE@yahoogroups.com, "pbfisher5" <pbfisher5@...> wrote:

Last month at the Silverton I had a ticket that was less than $1200
but over $1000. Since it had a quarter on it and I had 3
quarters to get rid of, I took it to the cashier. She asked
for my player's cards and when I asked "Why?", she stated any ticket
over $1000 required that.
Peggy

[nightoftheiguana2000]

Tipping definitely "greases the skids". There was a recent LVA QOD
that discussed what dealers do to non-tippers, one "trick" was to
short pay. It doesn't take much of a stretch to imagine cage cashiers
using the same "trick".

···

--- In vpFREE@yahoogroups.com, "jackessiebabe" <jackessiebabe@...> wrote:

When I am fortunate enough to be able to cash a large ticket
($1K or more) and the cashier is friendly, I always tip
$10 - $20.

[Jean]

<<However, were
I to be asked for ID and/or player's card information, not
only would I not tip the cashier, I would refuse to share
any personal information, and would demand to see a manager.>>

And that is the quickest way to get the casino's attention - and I mean in a bad way! The manager would not only explain to you that they CAN require ID and/or player's card information in order to cash the ticket. And, furthermore, after you reluctantly gave the requested information, they would probably fill out a SAR (Suspicious Activity Report) on you. You don't want that - this form goes to the FINCEN (Financial Crimes Enforcement Network), the U.S Treasury Department's financial-crimes tracking organization.

Players that stick with quarters won't usually find these problems. But once you start cashing in tickets over $2000, you will OFTEN find that casinos want personal information. Some casinos are so afraid of being found in non-compliance of federal money regulations (and risk huge fines) that they go overboard in asking for information. And employees are afraid of losing their jobs so they may go overboard at times. Brad is the one that usually cashes in our tickets (while I'm doing the recordkeeping) at the end of a session and he just routinely gives his players card when he cashes a ticket over $1000. He has had to come back to the machine where I am too many times and ask me for a card!!

In the chapter "Federal Government Issues" in "Tax Help for Gamblers," Marissa and I discuss this subject, including when various forms will be filled out by the casinos (some they don't have to tell you about!) and how to cope with casinos that want you to show your SS card and other such problems. Big Brother is definitely watching!!

···

________________
Jean $�ott, Frugal Gambler
http://queenofcomps.com/
You can read my blog at
http://lasvegasadvisor.com/blogs/jscott/

[jackessiebabe]

- and I mean in a bad way! The manager would not only
explain to you that they CAN require ID and/or player's card
information in order to cash the ticket. And, furthermore,
after you reluctantly gave the requested information, they
would probably fill out a SAR (Suspicious Activity Report)
on you.

···

In vpFREE@yahoogroups.com, "Jean Scott" <queenofcomps@.wrote:

And that is the quickest way to get the casino's attention

===============================================
Thanks for pointing this out, Jean. I had not considered
thepossible ramifications of refusing to share personal ID
details when requested to do so by casino personnel.

It so goes against my beliefs to supply sensitive private
information to pseudo authority figures, that I would
probably have stood fast, and refused to do so. Now, after
reading your post, documenting the valid reasons not to do
so, should this happen to me, I would try to control my
temper and comply with the request.

You don't want that - this form goes to the FINCEN

(Financial Crimes Enforcement Network), the U.S Treasury
Department's financial-crimes tracking organization.

Good heavens! I always thought that Orwell's books were
fantasies!

Players that stick with quarters won't usually find these

problems.

As I mentioned in a prior post, being a flea has some
advantages.

My "fleadom" has been raised to a slightly higher level, even
as my "freedom" has evidently diminished. These days I play
halvesas much or more than quarters (unless I'm at Palms and
can play on the FPDW prog. {{O:) and even attack some
favorable $1 machines on occasion.

When I do play the higher denom. machines, I am always
prepared to show ID in case I'm fortunate enough to have a
W2G event.

But once you start cashing in tickets over $2000, you will

OFTEN find that casinos want personal information.

I don't ever recall cashing in a ticket of $2000 or more. I
always try to cash out tickets before they reach that point;
a wise idea I now realize. Though I cannot take credit for
being smart in this instance. Unless there was a compelling
reason not to do so, I have always cashed out tickets when my
credits amounted to approximately $1K. I did so to avoid making
the huge mistake of leaving machine and forgetting to cash out
the ticket.

The only times that I don't cash out when the credits reach $1K,
are when the machine and I are on a marvelous roll, and each hand
seems to produce a winner. In that event, I don't want to change
a thing! ((O:

In any event, I appreciate your informed counsel. Because of your
post I shall try to suppress my animosity towards casino personnel
who have the temerity to demand information that I have always
regarded as privileged.

Happy, healthy & prosperous 2009 to all! May many of your flushes
be Royal!

~Babe~

[pesach_kremen1]

Keep in mind that tickets have been lost or stolen, and that the limit for verification might be a way of verifying the transaction. It is hard to forge tickets but I am sure it has been tried. Also, what would happen if they pay on a forged ticket, would the cashier be stuck for it. I am not saying that asking you for ID is OK, but assuming that you are not trying to evade taxes on your winnings, and as long as the casino keeps the confidentiality of your info secure, there should be no harm in showing ID. Of course if they use it to send you junk mail or similar that would be wrong. At some of the local casinos here in California if the ticket is more than a certain amount they do call someone over to verify the payout. Once the verifier arrives I have been given the money instantly with no problems whatsoever.

···

--- On Wed, 12/31/08, pbfisher5 <pbfisher5@yahoo.com> wrote:
From: pbfisher5 <pbfisher5@yahoo.com>
Subject: [vpFREE] Re: Cashing Tix Over $1200 - Was: Cashier Computer Error
To: vpFREE@yahoogroups.com
Date: Wednesday, December 31, 2008, 6:21 AM

            Last month at the Silverton I had a ticket that was less than $1200 but over $1000. Since

it had a quarter on it and I had 3 quarters to get rid of, I took it to the cashier. She asked

for my player's cards and when I asked "Why?", she stated any ticket over $1000 required

that.

Peggy

--- In vpFREE@yahoogroups. com, "jackessiebabe" <jackessiebabe@ ...> wrote:

On several occasions I have cashed out tix valued at $1200+. at

Kiosks, in various casinos. These tickets were either the result of

popping a royal when the credit meter was already at $200 or higher,

or by a very friendly machine that continued to produce nice winners

subsequent to getting a royal. I have never had a problem cashing a

ticket because of the dollar value.

Occasionally, I have had trouble cashing tix of lesser amounts, for

reasons that are never "explained" by the cashout kiosk. When the

ticket is spit out, and I see the message, "Please take ticket to

cashier", instead of the "processing $----", I do just that.

When that does happen, infrenquently, I have always assumed that

the ticket had some sort of defect, such as a crimped edge,

rendering the ticket unreadable to the computer.

I always try to cash in tix before they reach a high enough amount

to cause either the kiosk to run out of Benjamins to pay me, or a

cashier to give me a fishy stare.

No cashier has ever asked for my ID, player's card, or requested the

presence of a supervisor, no matter the dollar amount that I was

cashing.

This has been my personal experience. YMMV.

~Babe~

[Non-text portions of this message have been removed]