AN OPEN LETTER TO BILL BOYD
You should be ashamed of yourself
What you are doing may or may not be legal, but it certainly is unethical
You have every right to change your program rules, however you should do so at the end of a period
Those of us who played 1/1/18-6/30/18 to earn emerald status were entitled to retain that status through 12/31/18.and to earn 3X points on any machine during that period. You arbitrarily changed the program on 8/27/18, so that we now earn 1/2 point instead.
Additionally, through 7/1-8/26, you led us to believe that if we earned emerald status during the next 6 month period we would continue to earn 3X points commencing 1/1/19, even though you knew you were changing the program.
The very least you should do is allow us to retain emerald status and earn 3X points through February 28,2019, should we continue patronizing your casinos
