vpFREE2 Forums

Annoying Caesars reservation system

#1

Calling a host instead of reservations SOUNDS good, but sometimes your host isn't there and you wait days for a call back that never comes, so you call again, etc. So annoying as the Harrahs system is, dealing with hosts at some properties can be worse! (not to mention when they supposedly book you for something and you find out they actually didn't!)

One reason I posted my complaint here is that Harrahs definitely has employees lurking here to read our comments. Maybe it will do some good.

By the way, purists from other casinos also read our comments.

#2

" (not to mention when they supposedly book you for something and you find out they actually didn't!)"

That's why I always get a confirmation number and often call the hotel to confirm it myself.

V.

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#3

My hosts in the Harrah's system always returned my calls and emails quickly. In fact, even though I'm a low diamond now and rarely play in their system I still get occasional emails from my Caesars host. I don't think you can lump them all together.

ยทยทยท

--- In vpFREE@yahoogroups.com, Misscraps <misscraps@...> wrote:

Calling a host instead of reservations SOUNDS good, but sometimes your host isn't there and you wait days for a call back that never comes, so you call again, etc. So annoying as the Harrahs system is, dealing with hosts at some properties can be worse! (not to mention when they supposedly book you for something and you find out they actually didn't!)

One reason I posted my complaint here is that Harrahs definitely has employees lurking here to read our comments. Maybe it will do some good.

By the way, purists from other casinos also read our comments.